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Portom International Hokkaido

4.0 star property

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Superior Twin Room, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Hot springs
Premium bedding, pillow-top beds, minibar, in-room safe
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪4 min walk‬
  • New Chitose Airport Onsen
    ‪7 min walk‬
  • Northern Horse Park
    ‪15 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Twin Room

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Double Room

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillow-top beds, minibar, in-room safe

Portom Suite Room

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Triple Room

  • 43 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Similar properties

Exterior

Air Terminal Hotel

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
4.5 out of 5, Wonderful, (1072)
The price is €136
for 1 night
for 1 night
8 May - 9 May
Air Terminal Hotel

About this property

Portom International Hokkaido

Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services and concierge services.
Portom International Hokkaido offers 171 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Our customers tell us that they can't get enough of the helpful staff at Portom International Hokkaido. During your stay, you'll be connected to the airport and just a quick walk from Doraemon Wakuwaku Sky Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Doraemon Wakuwaku Sky Park and 12 minutes by car from Chitose Outlet Mall Rera
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and multilingual staff are also featured at Portom International Hokkaido.

This 4-star Chitose hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 219 out of 231 reviews
Rating 8 - Good. 10 out of 231 reviews
Rating 6 - Okay. 1 out of 231 reviews
Rating 4 - Poor. 0 out of 231 reviews
Rating 2 - Terrible. 1 out of 231 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautifully appointed hotel. Easy check-in the attention to you, makes you feel appreciated and they take great care of you. The bellman pays excellent attention to detail and gives you a tour of the room to point out the unique features.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful architecture

We stayed here overnight after a late flight and it was a great way to start our vacation.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Sophia

Stayed 1 night in Dec 2024

10/10 Excellent

wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect, very quiet at night, no airplane take off noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel airport I have stayed in many countries that I had travelled to!
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Huiling Adeline

Stayed 1 night in Dec 2024

10/10 Excellent

HONGYU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect . They provide you everything you would need and every single items and all area was perfectly clean .
Stayed 1 night in Dec 2024

10/10 Excellent

Tuulia

Stayed 1 night in Dec 2024

10/10 Excellent

Hisyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Stayed 1 night in Dec 2024

10/10 Excellent

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic stay at Portom International Hokkaido!

I recently stayed at Portom International Hokkaido and had an amazing experience! The hotel is conveniently located just a short walk from New Chitose Airport, making it perfect for me who had to catch an early flight. The room were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful, assisted me with my luggages to the room. Overall, Portom I would highly recommend it to anyone visiting the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Song Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anika

Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really mean it when I say this is the best hotel in the world and all who comes to Hokkaido must stay here for at least a night. The concierge were super helpful in bringing my 10 luggages up to the room. From the hotel facade to the rooms, they are luxurious and high class. Rooms are biggest I have stayed in Japan and everything is just spick speck clean. This hotel should be given a 6 stars. Accessible to shopping at the airport, comes with a superb onsen and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

HuiWen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent service. Clean and spacious hotel with a Lawson just downstairs and a mall minutes away. Right next to the airport with direct indoor link.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Stayed 1 night in Oct 2024

10/10 Excellent

Jing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024