2/10 Hirveä
Edvard
3.9.2018
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Liars and thieves
Im sorry but i can not recommend this place because what happened. The owners/managers are liars and thieves. We booked a night and when we arrived late in the evening they said that there is no room left, everything was paid for. After exhausting discussions on what to do since their english isn't good we were taken to a "very good hotel". After a dreadful car ride to the unknown we were greeted at a random apartment complex by strangers and found out that that would be our stay for the night. We were charged another payment of 7000all for this so called "hotel" which had no name. It was an ordinary apartment complex. We did not recieve receipts from this place. After contacting Hotels.com customer service the owners of hotel iliria lied that they had gotten us the stay for free which is false and the owners know this since i asked them if we were going to be charged another time for the new "hotel" and they said yes, 55 euros or 7000all. I am now 65 euros poorer since hotels.com will not refund our initial stay at iliria which i booked without a receipt from the final "hotel" which we were taken to and the owners of hotel iliria will not come clean about the truth to hotels.com representatives investigating this. Sure they got us a place and i am grateful for that and i know 65 euros isnt that much but all i ask for is a little honesty and selflessness from them. And that is why i cannot recommend this hotel to anyone.
Edvard
Yöpyi 1 yön elokuussa 2018