8/10 Hyvä
Tarkistettu asiakas
1.10.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is beautiful, from the architecture and surrounding vineyards to the elegant finishes and stunning views. We appreciated the thoughtful anniversary gesture in our room and enjoyed a wonderful private tour of the winery with an exceptional guide. The food and breakfast were delicious, and the spa was gorgeous. Overall, the service was excellent, though a few improvements would have enhanced our experience.
For example, when we requested a later check-out to freshen up after our wine tour, we were only granted an extension until 12:30—exactly when the tour ended. This made it impossible to freshen up before leaving. While the hotel claimed all rooms were needed, it’s hard to imagine they would all be cleaned by 1 pm. A slightly later check-out would have greatly improved our experience.
Our main critique is with the Refectorio restaurant, which has a Michelin star. The setting and service were impeccable, and the food was excellent, but the wine pairing was disappointing. Having dined at over 25 Michelin-starred restaurants, this was the most underwhelming pairing we’ve had. Though reasonably priced at €120 per person, the amount of wine poured was insufficient. Some wines were stretched over multiple courses, with portions so small they barely allowed for more than 1-2 sips per dish. This detracted from the experience and was very disappointing. This aspect should be reviewed as it didn’t meet the Michelin standards we’ve come to expect.
Tarkistettu asiakas
Yöpyi 1 yön syyskuussa 2024