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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Front of property – evening/night
3 indoor pools
Outdoor spa tub
Double Room (Asia) | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Maranatha Folk Art & Nativity Museum
    18 min walk
  • Speikboden Gondola
    4 min drive
  • Speikboden Ski Area
    15 min drive
  • Cortina d'Ampezzo (CDF-Fiames)
    90 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down duvets, minibar, in-room safe

Suite (Residence)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down duvets, minibar, in-room safe

Suite (Naturell)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down duvets, minibar, in-room safe

Suite (Jardin)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Alpensuite)

Studio (Alpensuite) | Premium bedding, down duvets, minibar, in-room safe

Studio (Alpensuite)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down duvets, minibar, in-room safe

Premier Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite (Belvedere)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Romanticism)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Palace)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Country Life)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down duvets, minibar, in-room safe

Double Room (Asia)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Alpin Royal Wellness Refugium & Resort Hotel

Pool
Hot tub
Breakfast included
Spa
4.3 out of 5, Excellent, (42)
The price is €332
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Alpin Royal Wellness Refugium & Resort Hotel

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury hotel with 2 restaurants and 3 indoor pools
2 restaurants, 3 indoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Alpin has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Alpenpalace Luxury Hideaway & Spa Retreat, you'll be within walking distance of Maranatha Folk Art & Nativity Museum. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 3 indoor pools
  • Indulge with body scrubs, body treatments or body wraps at Spa Alpin
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Klausberg Ski Area and 6 minutes from Valli di Tures e Aurina
  • Free train station pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Alpenpalace Luxury Hideaway & Spa Retreat, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Alpenpalace Luxury Hideaway & Spa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.
Alpenpalace – This restaurant serves breakfast and dinner.
Aurea Vallis – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.
Property Registration Number IT021108A1HN52CBBR

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 66 reviews" "
Rating 8 - Good. 14 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property all around
Stayed 2 nights in Oct 2020

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since 10 years very high quality
We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stayed 4 nights in Dec 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa
Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.

10/10 Excellent

DARRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week relax at AlpenPalace
The hotel is placed in a very good position in Valle Aurina, quite close to beautiful sky and promenade areas. Public transportation is very efficient. The hotel has very comfortable rooms and common spaces, with a beautiful garden, outdoor pool and indoor SPA facilities. The food is excellent, very taste and beautifully presented.
Stayed 6 nights in Sep 2017

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Alpen Palace
Everything was fantastic. The location, the Hotel, the staff, everything was really great. 5 star hotel with 5 star service. Beautiful rooms, amazing spa area with outdoor hot tub and pool, indoor pool with fabulous separate salt spa. Sauna, multiple steam baths. Food was truly spectacular, the chef Andreas and his team are very capable. Great choice of wines. Our waiter - Alex was knowledgable, helpful and offered just the right amount of involvement to our eveing dinner. After our daily Skiing, the afternoon tea of local cakes and preserves were amazing. A Great place, with great people, do not hesitate for 1 minute. Its a great hotel and lovely skiing area away from the bigger resorts. Thank you Colin for making our stay a really great one!

10/10 Excellent

Barbara, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Ski & Spa Holiday
This was such a wonderful surprise! I cancelled the France portion of my vacation to return to Alpenpalace & play in the snow & spa!!! This is now an annual vacation for my girlfriends & me!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Food is excellent. The dinner food was outstanding from the originality of the combinations to the quality of ingredients and food presentation. Nice to have the shuttle van services to/from the ski resort nearby. Nice spa and pool facilities including the outdoor Jacuzzi available also in winter. Very relaxing holiday.

8/10 Good

daniele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silenziosa. Ottima spa. Ottima cucina. Servizi da migliorare
Stayed 5 nights in Aug 2024

10/10 Excellent

Simone

Stayed 3 nights in Mar 2024

10/10 Excellent

Herwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Stayed 14 nights in Jul 2023

10/10 Excellent

Carsten nøddebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastik ophold
Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel 5 stelle meritate
Super eccellente relax, hotel a 5 stelle meritatissime in tutto, dalla Spa, al ristorante, il comfort delle camere, la pulizia, la gentilezza. Ovviamente al costo di un 5 stelle.
Stayed 2 nights in Feb 2022

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski WE
Immer wieder gerne ein WE zum Ski fahren. Hotel liegt zwischen den kleonen aber feinen Skigebieten Klausberg und Speikboden. Sehr gutes Essen, Frühstück und Abendessen. Sehr freundliches und zuvorkommendes Personal.
Stayed 3 nights in Dec 2021

6/10 Okay

Alexamder

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo, servizio impeccabile, ottimo cibo e strutture pulitissime.
Stayed 8 nights in Sep 2021

10/10 Excellent

Bibbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Accoglienza stupenda, ci siamo sentiti a casa!
Stayed 2 nights in Oct 2020

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Stayed 3 nights in Jul 2020

10/10 Excellent

Lapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza da sogno
Stayed 3 nights in Jul 2020

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gioiello nella Valle
Attenzione al cliente elevata. Stanza grande e pulita. Colazione, spuntino e cena sempre ai massimi livelli. SPA grande con diverse saune e piscina riscaldata. Forse il personale dovrebbe spiegare di più le caratteristiche della stanza perchè è molto tecnologica. Per il resto tutto impeccabile.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura e' molto bella, elegante e tenuta molto bene.
Stayed 3 nights in Aug 2019

8/10 Good

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come a casa
Sempre bello
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello con servizi eccellenti; personale disponibile ed altamente professionale. Spa all'altezza delle 5 stelle.
Stayed 2 nights in Feb 2019

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019