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PLAZA Premium Schwerin; Sure Hotel Collection by Best Western

4.0 star property

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Photo gallery for PLAZA Premium Schwerin; Sure Hotel Collection by Best Western

Premium Room, 2 Single Beds (with Sofabed) | Laptop workspace, soundproofing, iron/ironing board, free WiFi
Reception
Standard Room, 2 Single Beds, Lake View | Laptop workspace, soundproofing, iron/ironing board, free WiFi
Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed) | Laptop workspace, soundproofing, iron/ironing board, free WiFi
Comfort Room, 2 Single Beds | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
Bleicherufer 23, Schwerin, MV, 19053
  • Schlosspark-Center
    ‪13 min walk‬
  • Schwerin Cathedral
    ‪20 min walk‬
  • Schwerin Castle
    ‪4 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds, Lake View (with Sofabed)

Junior Suite, 2 Single Beds, Lake View (with Sofabed) | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Junior Suite, 2 Single Beds, Lake View (with Sofabed)

  • Lake view
  • Sleeps 5
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed)

Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed) | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Comfort Room, 2 Single Beds (Comfort Plus;with Sofabed)

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | View from room

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Comfort Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (with Sofabed)

Premium Room, 2 Single Beds (with Sofabed) | View from room

Premium Room, 2 Single Beds (with Sofabed)

  • Sleeps 5
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Lake View (with Sofabed)

Premium Room, 2 Single Beds, Lake View (with Sofabed) | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Premium Room, 2 Single Beds, Lake View (with Sofabed)

  • Sleeps 5
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | View from room

Comfort Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Lake View

Standard Room, 2 Single Beds, Lake View | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Lake View

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Courtyard by Marriott Schwerin

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (623)
The price is €84
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Courtyard by Marriott Schwerin

About this property

PLAZA Premium Schwerin; Sure Hotel Collection by Best Western

Lakefront hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
PLAZA Premium Schwerin; Sure Hotel Collection by Best Western offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at PLAZA Premium Schwerin; Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of Schlosspark-Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 13 minutes on foot from Schlosspark-Center and a 2-minute drive from Sport- und Kongresshalle Schwerin
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at PLAZA Premium Schwerin; Sure Hotel Collection by Best Western. For a fee, parking is available.

This 4-star Schwerin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
PLAZA Premium Schwerin; Sure Hotel Collection by Best Western has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 11.50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Piano

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.5 for children
  • Self-parking fee: EUR 11.50 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Carathotel
Carathotel Hotel Schwerin
Amedia Plaza Schwerin Hotel
Schwerin Crowne Plaza
PLAZA Schwerin Sure Hotel Collection by Best Western

PLAZA Premium Schwerin; Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 195 out of 606 reviews
Rating 8 - Good. 233 out of 606 reviews
Rating 6 - Okay. 110 out of 606 reviews
Rating 4 - Poor. 50 out of 606 reviews
Rating 2 - Terrible. 18 out of 606 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Aug 2023

4/10 Poor

Thomas

Disliked: Staff & service
Only unexperienced staff Noisy at the Rom from 8 in the morning
Stayed 1 night in Jul 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service
It was under construction and next to the train station. Brand new rooms very nice with extra balcony!
Stayed 1 night in May 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very comfy room with aircon (great as it was v hot when we visited). Decent breakfast. However, the location of this hotel really is a distance away from the places you’re likely to want to go as a tourist, especially the schloss and old town. I walked in in the first evening and it took me 25 mins (admittedly I have short legs and it was hot!). The amazing staff were great at providing us with bus times, but there were only 2 per hour and it took 20 mins as went round the outskirts of town to get in. We started using E-scooters, great for adults as the cycle lanes are excellent, but no good for our teen as you need to be 18. So, great hotel but think carefully about the location - if you want to pop back in the day, that’s not so easy.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad choice to stay
The hotel is in a so called "milking mode". The place is run down and needs a complete overhaul. The staff is friendly but completely overwhelmed. The AC was not working and the promised "technician" never showed up. The location of the hotel is really good and has potential but as said the place is not recommendable at the current conditions.
Stayed 4 nights in Jun 2022

10/10 Excellent

Ritobroto

Liked: Cleanliness, staff & service
good place and helped us for early check in
Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, clean
Stayed 1 night in Feb 2022

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness
We found this property was lacking in cleanliness. We also had problems with the water - upon arrival around 10pm we did not have warm water from the faucet. The showers were also not hot.
Stayed 1 night in Oct 2021

6/10 Okay

Josepha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The water in the shower was only lukewarm instead of hot, this was rather uncomfortable Cleanliness could be improved Parking should be free
Stayed 1 night in Oct 2021

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schwerin
Excellent room (Studio, King Bed, lake view), no restaurant due to Covid restrictions. Easy and pleasant walk to the Castle via Schlossgarten
Stayed 2 nights in Jun 2021

10/10 Excellent

joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Perfect night
Stayed 1 night in Nov 2020

8/10 Good

sigfridus F.

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Airconditioning! YEAH!
I lived in USA and for that reason LOVED the fact that this Hotel had AC in the room what really helped me sleeping at night. The hotel is just outside the main area, 8 minutes by bicycle, from the center and the castle. So not really walking distance. But with the bike very easy to do. Hotel it self was pretty clean but at check-in told us that because of Corona, there would NOT be daily housekeeping in the room what is weird because all other hotels did have it on our trip. The Cleaning person had forgotten to empty the trash can in the room and when we told the front desk to get it emptied, it was NOT taken care off. I would come back to this hotel in the Summer because of the AC!
Stayed 2 nights in Sep 2020

2/10 Terrible

Javad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and dirty hotel! Rude owner/manager!
No AC! No cleaning! No toalet paper! Even after several feedback and mails nothing improved! My worst 7 days in a hotel ever!!! I had to throw all the bed sheets and garbage out in the corridor to be taken seriously by the hotel! 1 and 2 night we spended 3-4 hours until 3 in the morning to kill all the mosquitoes in the rooms! Non I’m our 7 nights did we sleep well: it was 36 degrees inside with no working AC! Receptionist and owner/manager didn’t listen to my requests to clean the rooms! On the fifth night we got offer to change our rooms but it was too little too late! We left on 7th day! Do not underestimate the level of comfort of this hotel: zero zero zero zero -> one 0 for every claimed star! STAY AWAY OF THIS PLACE!!!
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One night stay - big family rooms
The hotel is not so far from the city center. Our room was very nice - spacious, clean and comfortable. Only the receptionist was very unfriendly and even rude, which really surprised us. The girl on the next day was much nicer.
Stayed 1 night in Jun 2020

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night was enough
This hotel is hard to locate and really needs a car or taxi to get to a public transport is poor. Walking, notably from the station is terrible and the rear entrance is not signposted in any way. Anyway the hotel is spacious, rooms well appointed and the reception staff helpful. However we stayed one night and it was enough due to its difficult location.
Stayed 1 night in Sep 2019

10/10 Excellent

Svein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
The bed is too soft and the ac is working well. That’s all I can tell
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Anne Grethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Schwerin
Grande conference hotel, but still not too big. Clean spacious rooms - polite, service minded staff - delicious breakfast. Nice bar/ lounge for evening drink. Perfect situated in walking distance to the heart of the town -with all tourist attractions, the formidable castle and shopping street, restaurants etc. Parking garage for hotel guests under the hotel makes it easy to choose while arriving by car.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Comfortable room. From the staff at the front desk to the lady who was in charge of the breakfast were so wonderful. One morning, the breakfast room was all of a sudden very crowded because of a huge group of tourists eating at the same time. The person in charge came to my table after they were gone to check everything was ok with me. This property is a bit off the center of the city, but I found a very beautiful cemetery just across the street that leads to a path around small lakes. These were some of my highlights of visiting Schwerin!
Stayed 3 nights in May 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Marek, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much nicer than anticipated. Nice location. Friendly staff.
Stayed 1 night in Jul 2018