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Radisson Lackawanna Station Hotel Scranton

3.5 star property

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Photo gallery for Radisson Lackawanna Station Hotel Scranton

Lobby
View from property
Exterior
Lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Free airport shuttle
  • Room service
  • Bar

Explore the area

Map
700 Lackawanna Ave., Scranton, PA, 18503
  • Lackawanna County Visitors Bureau
    ‪1 min walk‬
  • The Marketplace at Steamtown
    ‪5 min walk‬
  • University of Scranton
    ‪5 min walk‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (King Bed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Lackawanna Station Hotel Scranton

Hotel in Scranton with 2 restaurants and free airport shuttle
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Radisson Lackawanna Station Hotel Scranton offers 146 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Scranton hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Radisson Lackawanna Station Hotel Scranton. During your stay, you're just a quick walk from Lackawanna County Visitors Bureau. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the restaurant
  • Steps from Lackawanna County Visitors Bureau and University of Scranton
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and concierge services are also featured at the business-friendly Radisson Lackawanna Station Hotel Scranton. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Scranton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Carmens Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Trax Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 5 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Carmens Restaurant
  • Trax Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per accommodation, per stay, plus a one-time cleaning fee of USD 10
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 70 per accommodation, per stay plus a one-off USD 10 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Radisson Lackawanna Station Hotel Scranton offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lackawanna Hotel
Lackawanna Radisson
Lackawanna Radisson Hotel
Radisson Lackawanna
Radisson Lackawanna Station
Radisson Lackawanna Station Hotel
Radisson Lackawanna Station Hotel Scranton
Radisson Lackawanna Station Scranton
Radisson Scranton
Scranton Radisson
Radisson Lackawanna Scranton
Radisson Lackawanna Station Hotel Scranton Hotel
Radisson Lackawanna Station Hotel Scranton Scranton
Radisson Lackawanna Station Hotel Scranton Hotel Scranton

Radisson Lackawanna Station Hotel Scranton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1013 reviews
Rating 8 - Good. 223 out of 1013 reviews
Rating 6 - Okay. 101 out of 1013 reviews
Rating 4 - Poor. 54 out of 1013 reviews
Rating 2 - Terrible. 36 out of 1013 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend getaway
Enjoyable weekend stay, convenient to steamtown, Boscovs, and good movie theater. good bar and restaurant inside hotel
Stayed 2 nights in Nov 2024

8/10 Good

Anthony I

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying here for work. It is very convient and walkable. I do wish there were more places to eat at late that would deliver to the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at the Lackawanna Station Raddison in Scranton. The history alone is wonderful. The architecture is gorgeous! It seems like you’ve stepped back in time! It was perfect! We shall return!
Stayed 2 nights in Oct 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel with nice gym facility. Room service was not offered when we were there, but I understand that it typically is.
Stayed 3 nights in Nov 2024

2/10 Terrible

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was gross with massive stains.. the noise from the heater/ac was insanely loud and you could still hear people kn the next room.. check out is 11am and house keeping started knocking at 9am that she neededto have all her rooms done by 12pm ... WILL NECER STAY THERE AGAIN
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best guacamole in my entire life. Check in was smoot. Very clean . Everyone was very knowledgeable about the history of the property. There was a take away brochure about the hitory as well. I took one and think thats a great idea.
Stayed 1 night in Nov 2024

10/10 Excellent

Ismael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kimani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door lock was not working properly which was a big inconvenience
Stayed 4 nights in Nov 2024

10/10 Excellent

carol a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel to stay at. Very pretty and the sta
Stayed 1 night in Nov 2024

10/10 Excellent

Charle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Historical hotel building looks nice, limited food options around the area and very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently stayed at The Scranton Radisson, and unfortunately, my experience was far from satisfactory. One of the main reasons I chose this hotel was for its advertised Wi-Fi service, which I needed for work. However, during my stay, the Wi-Fi was completely down (This information was not disclosed to me at check-in) and I needed to check-out and work from a local Starbucks all day. What’s even more disappointing is how the staff handled the situation. I spoke to the hotel operations manager - she refused to offer any future stay compensation or reimbursement for the inconvenience. This lack of accountability and customer service left a very negative impression. While other aspects of the hotel might be fine, their unwillingness to address such a significant issue has made me question their commitment to guest satisfaction. I am also very familiar within the hotel industry, as my boyfriend is a regional manager for three major hotels in New York City. A very simple monetary gesture/future stay compensation could have been made to rectify the situation and leave me writing a positive review rather than a negative one. I would not recommend this hotel if reliable Wi-Fi and responsive customer service are important to you.
Stayed 1 night in Nov 2024

4/10 Poor

Maralie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was great, the room smelled like mold.
Stayed 1 night in Oct 2024

8/10 Good

Francis Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
The room was smaller than expected, but was clean and comfortable. The staff worked hard to get people checked in though the computers were down. They maintained a pleasant and professional attitude even though it was stressful for them. We enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in a while. Perfect location. Close to downtown like right in downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024