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Hotel Sorrento

4.0 star property
VIP Access

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Photo gallery for Hotel Sorrento

2 bars/lounges
2 bars/lounges
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Concierge desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
900 Madison St, Seattle, WA, 98104
  • Seattle Waterfront
    ‪16 min walk‬
  • Pike Place Market
    ‪17 min walk‬
  • Space Needle
    ‪5 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Sorrento Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Sorrento Suite

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Sorrento Suite

Sorrento Suite | Living area | 42-inch flat-screen TV with cable channels, TV

Sorrento Suite

  • 42 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sorrento Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Sorrento Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ravello Studio Suites

Ravello Studio Suites | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ravello Studio Suites

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Sorrento

Mediterranean hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. Wired Internet in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hotel Sorrento offers 76 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Seattle hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Sorrento's great location. During your stay, you're just a quick walk from Seattle University. Enjoy features like free wired Internet, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Virginia Mason Medical Center and 4 minutes on foot from Frye Art Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and 6 meeting rooms are available.

A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 3600 square feet (334 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Sorrento. For a fee, parking is available.

This Mediterranean Seattle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8:00 AM to 1:00 PM.
Hotel Sorrento has a restaurant on site.
Stella. – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fireside Room – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 12 to 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fireside Room
  • Stella.

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3,600 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Sorrento
Sorrento Hotel
Sorrento Hotel Seattle
Sorrento Seattle
Hotel Sorrento Seattle
Sorrento
Hotel Sorrento Hotel
Hotel Sorrento Seattle
Hotel Sorrento Hotel Seattle

Hotel Sorrento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1017 reviews
Rating 8 - Good. 212 out of 1017 reviews
Rating 6 - Okay. 73 out of 1017 reviews
Rating 4 - Poor. 33 out of 1017 reviews
Rating 2 - Terrible. 20 out of 1017 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sweeta

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure to stay
We loved our stay. The room was beautifully decorated. The bedding was soft, delightful to enjoy and the room was very clean. I highly recommend staying at the Sorrento.
Stayed 1 night in Dec 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Hotel Sorrento as of the end of 2024 is a bit tired and need of investments. Our room was unheated as the room heater was broken so a space heater was provided. The room was 64F upon entry very late at night. The room is too dark and needs more lighting. The decor needs updating as well (for instance unappealing black room rugs) and hallway scent is way too strong and unappealing. The staff is courteous and efficient. So some pluses and many areas that need improvement.

10/10 Excellent

Christine

Stayed 2 nights in Dec 2024

8/10 Good

Mary Adrienne

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved your beautiful hotel! We had Christmas Eve with our son & fiance. Room was well decorated and nice except the ugly drapes. Please consider another choice for those...otherwise a wonderful stay for the holiday. Susan
Stayed 4 nights in Dec 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaaren

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classic old hotel
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Heritage Hotel in Seattle
Love the atmosphere of this Heritage Hotel in Seattle. Room was spacious, well-equipped, and bed very comfortable (although, wish it had a fitted bottom sheet). Staff were personable, professional and exceptionally helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Blake

Stayed 1 night in Dec 2024

10/10 Excellent

Riya

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Classy hotel with old-world charm. Breakfast was especially good. We also tried the bar and food was really good there, too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Old school property that doesn't feel like no one has touched it in the past 20 years. Great ambiance, much quieter and cleaner than other hotel properties on the other side of the freeway, yet still very walkable. Gem.
Stayed 1 night in Dec 2024

10/10 Excellent

carl

Beautiful property
Stayed 1 night in Nov 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Wonderful old hotel with lots of class. A little worn around the edges. Great helpful staff.
Stayed 1 night in Dec 2024