Quest Hotel Simpang Lima - Semarang by ASTON

3.0 star property

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December 2024
January 2025

Photo gallery for Quest Hotel Simpang Lima - Semarang by ASTON

Outdoor pool
Exterior
In-room safe, desk, soundproofing, free WiFi
Breakfast, lunch, dinner served; garden views
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Plampitan No.37-39, Semarang, Central Java, 50138
  • Ciputra Mall Semarang
    16 min walk
  • DP Mall Semarang
    18 min walk
  • Paragon City Mall Semarang
    18 min walk
  • Semarang (SRG-Ahmad Yani Intl.)
    24 min drive

Room options

Deluxe Room (with Breakfast)

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room Only

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Quest Hotel Simpang Lima - Semarang by ASTON

Semarang hotel in Chinatown with 24-hour business centre and spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a coffee shop/cafe are on-site.
Quest Hotel Simpang Lima - Semarang by ASTON offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Quest Hotel Simpang Lima - Semarang by ASTON, you're just a quick walk from Old Semarang Post Office. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at COSMO
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Old Semarang Post Office and Mesjid Besar
Quest Hotel Simpang Lima - Semarang by ASTON offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Spa services, a terrace, and coffee/tea in common area are also featured at the business-friendly Quest Hotel Simpang Lima - Semarang by ASTON. Self parking is free.

This 3-star Semarang hotel is smoke free.

COSMO – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • COSMO

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quest Hotel Simpang Lima - Semarang by ASTON

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Quest Semarang
Quest Hotel Semarang
Quest Semarang
Quest Semarang Hotel
Semarang Quest Hotel
Hotel Quest Hotel Simpang Lima - Semarang Semarang
Hotel Quest Hotel Simpang Lima - Semarang
Quest Hotel Simpang Lima Semarang
Quest Hotel Simpang Lima
Quest Simpang Lima Semarang
Quest Simpang Lima
Semarang Quest Hotel Simpang Lima - Semarang Hotel
Quest Hotel Simpang Lima - Semarang Semarang
Quest Hotel Semarang
Quest Simpang Lima Semarang
Quest Hotel Simpang Lima Semarang
Quest Hotel Simpang Lima - Semarang by ASTON Hotel
Quest Hotel Simpang Lima - Semarang by ASTON Semarang
Quest Hotel Simpang Lima - Semarang by ASTON Hotel Semarang

Quest Hotel Simpang Lima - Semarang by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 162 reviews" "
Rating 8 - Good. 81 out of 162 reviews" "
Rating 6 - Okay. 34 out of 162 reviews" "
Rating 4 - Poor. 7 out of 162 reviews" "
Rating 2 - Terrible. 5 out of 162 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, property conditions & facilities
The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff "cleaned"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.
Stayed 1 night in Oct 2023

2/10 Terrible

Selvarajoo

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Its a very dirty hotel
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Strategic location. Near Chinatown, city center. Spacious room
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Semarang
Location is excellent, as it is near chinatown.
Stayed 3 nights in Nov 2019

8/10 Good

Yosianawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciate for the staff.
Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.
Stayed 2 nights in Oct 2019

4/10 Poor

Yosianawati

Liked: Staff & service, room comfort
Lost my stay
Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2
Stayed 2 nights in May 2019

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Semarang
Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.
Stayed 3 nights in Apr 2019

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi strategis dan pelayanan sgt baik
Bapaknya yg front line baik sekali, ramah dan helpful
Stayed 1 night in Feb 2019

8/10 Good

Ferdinand, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reasonably priced hotel.
A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

K

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.
Stayed 2 nights in Dec 2018

10/10 Excellent

Bolar Abdul

Liked: Cleanliness, staff & service, room comfort
Value for money
This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a breeze stay!
Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!
Stayed 3 nights in Nov 2018

8/10 Good

Serene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near Chinatown. Not near to city centre
We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.
Stayed 3 nights in Jul 2018

8/10 Good

Anthony, Surabaya

Liked: Cleanliness, staff & service, room comfort
Decent hotel
Decent hotel
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

Bradley, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
My stay at the Quest Hotel was just what I expected, comfortable with no hidden surprises. It very convenient to the central area of Semarang and I enjoyed walking around the area because of China Town being in the area. My only complaint would be the hotel could provide better choices for breakfast, like more selections for their Western Clients.
Stayed 7 nights in Dec 2017

10/10 Excellent

Frederick Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

At short notice
We needed a room in Semerang within about 3 hours. The room was comfortable but basic. Room service was quick but late night food wasn't great
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel is very clean and the amenities are great. Well-worth the price!
Stayed 2 nights in Aug 2017

8/10 Good

jj, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
receptionist were approachable but not very knowledgeable on what there was to do around, and not all of them were fluent in English.

8/10 Good

Susie , la, la land

Liked: Cleanliness, property conditions & facilities, room comfort
It was fine on our way to the airport. No more to share.