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Serenity Diamond Beach

3.0 star property

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Photo gallery for Serenity Diamond Beach

2 outdoor pools
Aerial view
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Beach
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Gym
  • Bar
  • Air conditioning
  • Dryer

Explore the area

Map
Diamond Beach Road, 357, Diamond Beach, NSW, 2430
  • Seashells Beach
    ‪2 min walk‬
  • Diamond Beach
    ‪8 min drive‬
  • Black Head Beach
    ‪14 min drive‬
  • Taree, NSW (TRO)
    ‪29 min drive‬

Room options

View all photos for 3 Bedroom Beach House

Iron/ironing board, rollaway beds, free WiFi, bed sheets

3 Bedroom Beach House

  • 133 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for 2 Bedroom Villa with Spa Bath

Iron/ironing board, rollaway beds, free WiFi, bed sheets

2 Bedroom Villa with Spa Bath

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms | Bathroom | Free toiletries, hair dryer, towels

Standard Villa, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

Garden Villa

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

Family Cottage

  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

About this property

Serenity Diamond Beach

Beach aparthotel with 2 outdoor pools and family fun
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a fitness centre and spa services. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Serenity Diamond Beach offers 68 air-conditioned accommodations with washers/dryers and DVD players. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
During your stay at Serenity Diamond Beach, you're just a quick walk from Seashells Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This comfortable aparthotel has 68 apartments on 1 floor. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, 3 meeting rooms and laundry facilities
  • On-site recreation includes tennis courts, a gym and a playground
  • Steps from Seashells Beach and 6 minutes on foot from Khappinghat Nature Reserve
Serenity Diamond Beach offers its guests 2 outdoor swimming pools and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Spa services, a children's club, and barbecue grills are also featured at the family-friendly Serenity Diamond Beach. Limited free parking is available on a first-come, first-served basis.

This 3-star Diamond Beach aparthotel is smoke free.

Room service is available.

Languages

English

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 3 meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Safe at front desk

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 floor
  • 68 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay
  • Rollaway bed fee: AUD 25.0 per day
  • High chair fee: AUD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Ramada Diamond Beach
Australis Diamond Beach Resort Spa
Serenity Diamond Beach Aparthotel
Ramada Resort Diamond Beach
Serenity Diamond Diamond
Serenity Diamond Beach Aparthotel
Serenity Diamond Beach Diamond Beach
Serenity Diamond Beach Aparthotel Diamond Beach

Serenity Diamond Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 482 reviews
Rating 8 - Good. 203 out of 482 reviews
Rating 6 - Okay. 39 out of 482 reviews
Rating 4 - Poor. 13 out of 482 reviews
Rating 2 - Terrible. 4 out of 482 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved the fact that it was literally a skip, hop and jump away from the beach and resort pool! It was a lovely relaxing getaway perfect for our family of four. The accommodation was modern and clean. There was plenty for us to do. As we’re an active family we made use of the tennis court and ran along the beach in the mornings….
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a flood in the house because of the washing machine not working.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property in great location with great facilities and very helpful staff! Our villa was very private and centrally located so only a short walk to everything.
Stayed 5 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation is terrible. Booked a unit just by the pool and beach. Couldn't leave any doors unlocks for a nice breeze was every screen door lock was broken. All screens had holes in them. So much so multiple frogs where in our room before we realised. Pillows flat and bed horribly uncomfortable. Accommodation was old, out dated and in terrible condition. Stayed one night out of requirement. Woke up to mouse poop over the floor in dining room and kitchen in the morning. Made a complaint to reception prior to leaving. Simply told us they had a wait list and if we weren't happy to leave. Then advised we would have to deal with WOTIF directly as there customer service couldn't be understood due to not speaking English! Disgusting comment about the WOTIF staff and terrible attitude from staff at accommodation. Save your money or stay somewhere else.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, great amenities, close to beach, has everything you need for a lovely get away. the check in was excellent and the staff are awesome. Had a great weekend.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well kept grounds in a beautiful location. Peaceful, quiet and laid back. Excellent customer service.
Stayed 2 nights in Mar 2021

10/10 Excellent

Louise S

Liked: Cleanliness, room comfort

Serenity at Serenity on Diamond Beach

Wonderful stay. Staff were lovely. Quiet midweek stay.
Stayed 4 nights in Mar 2021

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, room comfort

We’ll be back!

Serenity was fantastic! 2 pools, outdoor play area and indoor play room - perfect for kids! Comfortable cabins. Close to the beach. Massage lady, Amm was amazing and only a stone’s throw from our cabin.
Stayed 2 nights in Mar 2021

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I thouroughly enjoyed my stay. Amenties were good as was the overall feel of the resort, i was comfortable and I would stay again however, I did think the use of outdoor furniture for indoor use took away from the comfort when wanting to relax for the evening indoors. The wifi was also non existant in my villa but this did not ruin my experience at the resort.
Stayed 4 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
The grounds and the pool area were nice. Kitchen was adequately fitted out.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The villas were roomy and comfortable. The pool is great and location is nice and quiet.
Stayed 3 nights in Feb 2021

10/10 Excellent

Mary, Sydney

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The location was amazing and the facilities on site were great. The staff were always friendly and helpful. We had a lovely stay!
Stayed 6 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2021

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean and incredible pool Direct access to stunning long beach
Stayed 2 nights in Oct 2020

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, room comfort
Overall is pretty good, self contained well equipped, however
Stayed 3 nights in Oct 2020

10/10 Excellent

Christine, Newcastle

Liked: Cleanliness, amenities, property conditions & facilities
Kids loved the pool and the bike riding. Happy kids happy adults.
Stayed 4 nights in Sep 2020

8/10 Good

Td, Nsw

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Was right on the beach, with a beautiful pool and amenities.
Stayed 1 night in Sep 2020

10/10 Excellent

Ingrid, Sydney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services with the villa and grounds kept in immaculate conditions. Modern styling and very quiet, right on the beach.
Stayed 1 night in Sep 2020

10/10 Excellent

Imelda, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 4 had a good relaxing weekend. The 2 bedroom villa is well equipped and very clean
Stayed 2 nights in Aug 2020

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2020