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Balafon Beach Resort

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balafon Beach Resort

Aerial view
Aerial view
Aerial view
Exterior
Couples treatment room(s), body treatments, massages on the beach

Reviews

7.2 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kololi Beach, Serrekunda
  • Kololi Beach
    8 min walk
  • Senegambia Beach
    9 min walk
  • Tropic Shopping Centre
    10 min walk
  • Banjul (BJL-Banjul Intl.)
    38 min drive

Room options

View all photos for Premium Room, Garden View

Premium Room, Garden View | Premium bedding, in-room safe, individually decorated

Premium Room, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Private Pool, Ocean View

Premium Room, Private Pool, Ocean View | Premium bedding, in-room safe, individually decorated

Premium Room, Private Pool, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | Premium bedding, in-room safe, individually decorated

Standard Room, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | View from room

Premium Room, Ocean View

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard House, 1 King Bed with Sofa bed

Garden view

Standard House, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Private Pool, Garden View

Premium Room, Private Pool, Garden View | View from room

Premium Room, Private Pool, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard House, 2 Bedrooms

Garden view

Standard House, 2 Bedrooms

  • 60 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Pool

Kololi Beach Resort

On private beach
Pool
Parking included
Free WiFi
4.0 out of 5, Very good, (60)
The price is €77
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Kololi Beach Resort

About this property

Balafon Beach Resort

Hotel with private beach and full-service spa
Catch some rays on Balafon Beach Resort's private sand beach, pamper yourself at the full-service spa or enjoy yoga.
Balafon Beach Resort offers 88 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. This Serrekunda hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, a lazy river and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Balafon Beach Resort. During your stay, you're just a quick walk from Kololi Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a beach bar and a swim-up bar
  • Splash around at the lazy river or swim in the outdoor pool
  • Indulge with manicures and pedicures, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and volleyball
  • Just a 2-minute drive from Bijilo Forest Park and a few minutes from Senegambia Craft Market
  • Airport shuttle service available for a fee
Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Balafon Beach Resort such as a lazy river and an outdoor pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Serrekunda hotel.

Balafon Beach Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 2 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GMD 2800 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Balafon Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Balafon Hotel Serrekunda
Balafon Serrekunda
Balafon Hotel
Balafon Beach Resort Hotel
Balafon Beach Resort Serrekunda
Balafon Beach Resort Hotel Serrekunda

Balafon Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 72 reviews" "
Rating 8 - Good. 20 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 7 out of 72 reviews" "
Rating 2 - Terrible. 7 out of 72 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Stayed 8 nights in Jul 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Beach view
The rooms was nice over all but i had to tell them about the AC many times it was very hotand the room leak when it had a hard rain also the water would be off everyday as well as the power
Stayed 7 nights in Jul 2024

8/10 Good

Stacey, Brooklyn

Travelled with partner
Liked: Cleanliness
Waiters and waitresses not very professional.
Stayed 4 nights in Jul 2024

8/10 Good

Fatimah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely resort with amazing staff. Fatu and the rest of the restaurant staff were fantastic, really great customer service. The swim up pool was great. Love the tucked away feel of the place. A nice stay
Stayed 10 nights in May 2024

10/10 Excellent

pau

Liked: Staff & service, amenities, property conditions & facilities
Beachside hotel, lovely location with excellent service
Stayed 2 nights in Jun 2024

6/10 Okay

Takunda

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 6 nights in May 2024

2/10 Terrible

Kim

Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All that a really good african experience should be. Lovely ambience from stunning beach views with palm lined sands and plenty of grass covered canapied umbrellas. The pool was crystal clean everyday and the food in the beach restaurant was amazing quality at really good prices. The breakfast was of high standard with plenty of choice everyday. There was different entertainment every night from african dancers and authentic drum players,to bands playing regiee music. The staff warmth and customer service was the best I have encountered in the 15 years I have been visiting the Gambia. Altogether a fantastic holiday experience
Stayed 10 nights in Mar 2024

10/10 Excellent

Mahamadu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Mar 2024

8/10 Good

Mustapha

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Elhadji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Ernst

Stayed 7 nights in Dec 2023

6/10 Okay

Valeria

Disliked: Cleanliness, amenities, property conditions & facilities
My room was directly across from the kitchen and dining area. The noise often woke me in the morning. My room was not well maintained and upon arrival, the mirror had toothpaste spots which made me unsure of the cleanliness of my entire room. I saw a rat on the sidewalk one evening. The property was also not maintained well with broken fences and other repairs needed and a full paint refresh is necessary. The courtyard was not clean and the reception area was not welcoming.
Stayed 8 nights in Nov 2023

2/10 Terrible

Dabington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here !!
Terrible! Total scam . Filthy and unfinished. Please do not include on the hotels.com website. Complete scam !!!
Stayed 4 nights in Oct 2023

10/10 Excellent

tykeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was exclusive to the beach and the warmth of the environment and staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Sheila

Liked: Staff & service, amenities
The size of the room was spacious/layout was good. But i only stayed in my room 4 nights out of 14, due to it smelling like a public toilet! I brought this to the house keepers attention & she would use detol to disinfect the floor but this would only camouflage the smell before it returned. I did share this information with the night manager on duty on the 08/10 before vacating the hotel.
Stayed 14 nights in Sep 2023

2/10 Terrible

Takunda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad internet, bad service, rooms not very clean. The tropical theme is good but Hotel maintenance is way below standard
Stayed 5 nights in Sep 2023

8/10 Good

Richard

Stayed 7 nights in Sep 2023

6/10 Okay

Mussa

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Customer service is poor in here, house keepers opens up your door without knocking, there’s no sign for “do not disturb”, and staff at the entrance does not welcome you at the check in or even at the checkout you do not get a simple “have a good day” from them.
Stayed 3 nights in Sep 2023

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drumming the Balafon Beat.
From our arrival we were warmly greeted by Mam Fatu and Oumar. During our weekly stay, we enjoyed an exceptional service by the entire staff mamaged by Cyndi. The pool was cleaned daily and our room was serviced daily with fresh linen and towels. Cyndi even provided my wife with brand new bucket she needed. Addou Mackhé the night shift attendant helped us get food late night after the restaurant was closed past midnight. Our daily complementary Breakfast was phenomenal. Fatou Bintu made some fabulous omelettes and pancakes. The private beach was very clean and the warn water ocean was perfect. The entire hotel was safe with daily and nightly security staff making there rounds. What i like the most was the atmosphere and the variety of the patrons. Kids are welcome, families and old couples stayed there during our stay. We've encountered European tourists, Americans, Jamaicans and locals as well as neighboorhing citizens from Liberia and Senegal. Overall the Balafon Beach Hotel Resort is a wonderful place to stay long term vacationning.
Stayed 7 nights in Jul 2023

8/10 Good

Alexandria

Travelled with family
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok but won’t book again
The set up of the room makes watching the TV an uncomfortable watch. Cleaners were not consistent which often led to an invasion of ants. The WiFi was decent most of the time and the private beach is amazing. Most staff are friendly and welcoming especially the restaurant team. Hotel could benefit from having some hand wash and daily fresh towels. I’ve stayed apartments where cleaning is done daily therefore would expect the same from a 3 1/2 star hotel. I’m honestly not sure if I would stay here again but thought my stay was average and ok.
Stayed 14 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Moses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023

4/10 Poor

Alexandra

Business traveller
Disliked: Amenities
Poor Reception at Front Desk. No doors in the shower. Bad internet service. Tv doesn’t work. No telephones in the rooms, can’t call in case of emergency or room service. No door handles on back door. No clocks to set alarm .Restaurant food & servers are excellent but Never expect a Smile from Restaurant receptionist. The Gambian cooks will go above & beyond eg. Famara Sanneh, Sarjo Jarjou, Kawsu Joof, Yankuba Dampha. Professional Grounds keepers/Pool attendants & our Room cleaners Sainey ,Salif & the sweet lady who joins them.
Stayed 14 nights in Jan 2023