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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Exterior
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi
Bar (on property)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wild WaterDome
    14 min walk
  • Soaky Mountain Waterpark
    17 min walk
  • Wilderness at the Smokies
    17 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.0 out of 5, Very good, (1090)
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includes taxes & fees
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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self-parking, plus 1 hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Sevierville Convention Center
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 175 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 129 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It was ok
The hotel is clean, outdated and in my opinion needs some repairs. The beds are horrible! Extremely hard mattress, very uncomfortable to try to get sleep. The hotel was at least quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was wonderful my family and i have stayed at this location for several years now we enjoy our stay the pools are clean rooms are decent only complaints we have are the carpets leave your feet black and our room this time had a leak in the air conditioning so it was leaking water onto the floor and the room smelled like mildew.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were outdated had a musky smell, but the beds were comfortable. Needs new paint stain in the bathtub.
Stayed 1 night in Aug 2024

2/10 Terrible

Jane N

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and we only stayed one night. Very run down and not what we expected from the pictures
Stayed 6 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, nice pools and breakfast. Would stay again.
Stayed 3 nights in Jul 2024

2/10 Terrible

LEANN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and pool and hot tub was enjoyable. The family enjoyed the area so much they want to move there
Stayed 2 nights in Aug 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It wasnt posted anywhere that there was a pet fee
I had 2 problems with this hotel. 1. Nowhere does it say there will be a pet fee. I chose this hotel because there wasnt supposed to be a pet fee (and for the indoor and putdoor pools, which were great) 2. The guy when i checked in was extremely rude. I was understandably irritated (but still respectful and courteous) that I was charged an additional $200+ and he didnt care told me i could atay somewhere else and was just very rude and unprofessional. Other than that, I would stay there again. The breakfast was great, the atmosphere felt safe, and the ladies who worked the desk were very nice, professional, and actually had daily conversations with me when I went in the lobby. Don't get me wrong, I understand a pet fee. Most hotels had a partially refundable pet fee, or a cheaper one. Had I known about the pet fee I definitely would have chosen to stay somewhere closer to my destination and paid less!
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Outside premises was clean and the breakfast was excellent. But the room was disgusting and the couch was stained and not able to be sat on.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was clean , coukd use a deep clean like baseboards and such. The pull out sofa was a little discombobulated it sat lower at the back than the front. But all in all it was a good inexpensive place to stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Kristy

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money, plenty of other places to stay!
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Misty S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion is keeping the pools open later especially during peak season 11pm
Stayed 1 night in Aug 2024

2/10 Terrible

Marcos

Stayed 1 night in Aug 2024

8/10 Good

Mobile

Travelled with family
Our stay was okay. Will be back
Stayed 3 nights in Jun 2024

6/10 Okay

Carey

Disliked: Property conditions & facilities
Bedbugs
Stayed 2 nights in Jul 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the room was excellent. The outside of the hotel does not look great, but honestly, i wasnt sleeping outside so i didn't care. The staff was extremely friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carrie, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room and the room below us both had plumbing issues. Quality Inn refunded a night's cost.
Stayed 3 nights in Jul 2024

6/10 Okay

Casey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a deep clean.
The room was spacious but it was dirty. The floors turned our feet black and were sticking. The ac was super loud and left the room musty feeling. Customer service was good
Stayed 3 nights in Jul 2024

4/10 Poor

Chase

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced for quality of room. 150$ room more like a 60$
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and rooms were better than pigon river inn and cheaper
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The air unit had mold all inside of it and did not work. The room was HOT! The pull out bed had a ripped up plastic liner on it. The room floors turned out feet black they were so filthy.
Stayed 1 night in Jul 2024