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Kempinski The One Suites Hotel Shanghai Downtown

5.0 star property

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Photo gallery for Kempinski The One Suites Hotel Shanghai Downtown

Exterior
Bar (on property)
Two Bedroom Family Suite | View from room
Premier Three Bedroom Suite | 1 bedroom, premium bedding, free minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Outdoor space
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041
  • West Nanjing Road
    ‪3 min walk‬
  • People's Square
    ‪2 min drive‬
  • Nanjing Road Shopping District
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Living area | LCD TV, MP3 dock

Deluxe Suite

  • 80 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Three Bedroom Suite

Premier Three Bedroom Suite | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Premier Three Bedroom Suite

  • 311 sq m
  • Studio
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Suite

Superior Suite | Living area | LCD TV, MP3 dock

Superior Suite

  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | View from room

Two Bedroom Family Suite

  • 112 sq m
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite | Living area | LCD TV, MP3 dock

Comfort Suite

  • 62 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Art Deco Suite

Art Deco Suite | Living area | LCD TV, MP3 dock

Art Deco Suite

  • 68 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Luxury aparthotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a washer/dryer. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as free minibar items and a pillow menu. Change of towels is available on request.
Kempinski The One Suites Hotel Shanghai Downtown offers 244 air-conditioned accommodations with MP3 docking stations and washers/dryers. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free minibar items and a safe. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the room service at Kempinski The One Suites Hotel Shanghai Downtown. During your stay, you're just a quick walk from West Nanjing Road. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2012, this luxury aparthotel has 244 apartments over 28 floors. Each apartment offers free WiFi and a deep-soaking bath.
  • Each apartment offers a washer/dryer, free minibar items and a deep-soaking bath
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Bistro & Lounge, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from West Nanjing Road and a 2-minute drive from People's Square
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Kempinski The One Suites Hotel Shanghai Downtown offers its guests an indoor pool and a fitness centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kempinski The One Suites Hotel Shanghai Downtown. For a fee, parking is available.

This 5-star Shanghai aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Bistro & Lounge – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 100 per night)

Family friendly

  • Children stay free (see details)
  • Free cot

Restaurants on site

  • Bistro & Lounge

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A restaurant
  • Dining table
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV
  • MP3 dock

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 244 units
  • 28 floors
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2012
  • Eco-friendly toiletries
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's swimming pool will be closed on every 1st and 15th of the month.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Self-parking fee: CNY 100 per night
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Kempinski The One Suites Hotel Shanghai Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 193 reviews
Rating 8 - Good. 70 out of 193 reviews
Rating 6 - Okay. 12 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 4 out of 193 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We will stay in the property again if we go back to Shanghai.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rong, Portland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Feifei

Travelled with family
Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Fantastic

Really great location, state of repair and staff. Highly recommended!
Stayed 3 nights in May 2024

2/10 Terrible

hongxiang

Disliked: Room comfort
Hotel definately needs renovation
Stayed 3 nights in May 2024

10/10 Excellent

Zhenyu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located and spacious.
Stayed 2 nights in Mar 2024

8/10 Good

Zhuang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is old.
Stayed 1 night in Apr 2024

10/10 Excellent

Dashel

Liked: Cleanliness, room comfort

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Stayed 4 nights in Mar 2024

8/10 Good

Ah

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Wifi connection is very bad
Stayed 2 nights in Mar 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, room comfort
Wonderful hotel, room and service. Restaurant the food is so so.
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

Wenyi

Disliked: Cleanliness, property conditions & facilities
The room floor and sink are not clean. The lights quite dark.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kou

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice size of the apartment, convenient ambience, helpful staff
Stayed 9 nights in Oct 2019

10/10 Excellent

EDIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ❤️It！ will stay again! Excellent service! Best location.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent services. Will stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

AlanCui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good but the checkin was a little slow because one room was cleaning when I asked the hotel staff. She told me to come after 1pm when I arrived at 11:30am, then I came to hotel again around 12:50pm to checkin, she said the room was not ready yet and asked me to wait another 20 minutes. Except above, everything is good.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019