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Oriental Ginza Hotel Shenzhen

4.0 star property

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Photo gallery for Oriental Ginza Hotel Shenzhen

1 bedroom, in-room safe, blackout curtains, soundproofing
Miscellaneous
Bar (on property)
Room | 1 bedroom, in-room safe, blackout curtains, soundproofing
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
Shennan Boulevard West, Futian District, Shenzhen, Guangdong, 518040
  • Splendid China Folk Village
    ‪3 min drive‬
  • Window of the World
    ‪3 min drive‬
  • Happy Coast
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Room

  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Ambassador Suite

Lobby

Ambassador Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Xiao Fei Xiang Family Double Bed Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Xiao Fei Xiang Family Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Executive King Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room With Sea View

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe King Room With Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe 2-bed Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Bay View Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room With City View

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior King Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Xiao Fei Xiang Family Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Xiao Fei Xiang Family Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Executive Twin Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room City View

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Twin Room City View

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (169)
The price is €113
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Holiday Inn Express Shenzhen Futian Center by IHG

About this property

Oriental Ginza Hotel Shenzhen

Central hotel connected to the convention centre in Shenzhen with 3 restaurants
3 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site. Housekeeping is available on request.
Oriental Ginza Hotel Shenzhen offers 481 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
With your stay at Oriental Ginza Hotel Shenzhen, you'll be connected to the convention centre and within walking distance of Shenzhen International Garden and Flower Expo Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Window of the World and 8 minutes from Shenzhen Safari Park
  • Airport shuttle service available for a fee
Oriental Ginza Hotel Shenzhen offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. 6 meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Oriental Ginza Hotel Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Western Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Chinese Restaurant – This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 99 to 188 for adults and CNY 99 to 188 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Ginza Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 99 to 188 for adults and CNY 99 to 188 for children
  • Airport shuttle fee: CNY 400 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel
Mercure Oriental Ginza
Shenzhen Grand Mercure
Grand Accor Oriental Ginza Shenzhen
Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
Grand Mercure Shenzhen Oriental Ginza Hotel
Grand Mercure Oriental Ginza Hotel
Grand Mercure Shenzhen Oriental Ginza
Grand Mercure Oriental Ginza
Grand Accor Oriental Ginza Shenzhen
Oriental Ginza Shenzhen
Oriental Ginza Hotel Shenzhen Hotel
Grand Mercure Shenzhen Oriental Ginza
Oriental Ginza Hotel Shenzhen Shenzhen
Oriental Ginza Hotel Shenzhen Hotel Shenzhen

Oriental Ginza Hotel Shenzhen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 545 reviews
Rating 8 - Good. 255 out of 545 reviews
Rating 6 - Okay. 77 out of 545 reviews
Rating 4 - Poor. 24 out of 545 reviews
Rating 2 - Terrible. 16 out of 545 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Business traveller
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2023

10/10 Excellent

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old but really good
The furniture in the room is super dated but it is clean, extremely spacious, has a kitchenette with a fridge/freezer and everything was in good working order. The view (on the bay) was fantastic. Pressure in the shower was great, hot water immediately. The only issue we had was that the AC temperature did not seem to go up when we wanted it to, it just stayed at 23C, which was too cold for our baby but we turned it off and opened the window and that was fine. It was lovely to be greeted by housekeeping staff in the corridor whenever we passed, you don't always get that.Free parking and a a great location, very close to OCT Harbour, Shenzhen Bay Park..
Stayed 2 nights in Aug 2020

6/10 Okay

Fabiano

Liked: Cleanliness, room comfort
Disliked: Staff & service
You are on your own.
The English speaking staff, didnt understand English. Example: no one could give us restaurant hours. Pointing to pizza on menu talking to English Speaking waiter, I got spaghetti. 2nd cup of coffee was only hot water added to same cup.
Stayed 3 nights in Jan 2020

6/10 Okay

Kwong Bik

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
I cannot believe the water pressure is so bad, no cold water at shower, only super hot water during shower.
Stayed 1 night in Dec 2019

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in Shenzhen
This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.
Stayed 1 night in Dec 2019

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Ka Mei

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff really help ful.
Stayed 1 night in Oct 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen October 19
Great experience stayed here many times and always a good service. Assistant manager LI Fan (Serena) very attentive and always on hand to make it a Pleasureable stay
Stayed 2 nights in Oct 2019

10/10 Excellent

Baiyan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Lai Ting

Liked: Staff & service, property conditions & facilities, room comfort
LT
Close to the subway
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Helpful staff, helped me on speed post, safe keeping of food. But after 2 days from checking out, I am still waiting for the reroof ¥2000 deposit
Stayed 2 nights in Jul 2019

8/10 Good

Siu Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & comfortable
Stayed 1 night in Jul 2019

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed property, nice restaurant, good service.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the services are great and the staff is helpful, it is a pleasure stay
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities. some local restaurants behind the hotel. Clean large rooms.
Stayed 5 nights in Jun 2019

8/10 Good

HYUKJUN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the exception that we were woken up early both mornings of our stay by the hotel staff. The night we got in wasn't until nearly 3 AM due to a delayed flight, and someone not only knocked on the door at 8:30 to clean the room, but then opened the door to start cleaning! With such a late check in I wish the front desk had alerted cleaning staff. It was far too early to be cleaning on a Saturday. The next day we were woken up again at 8:30 because they were trying to deliver laundry to us, but it was the wrong room. We wanted a relaxing weekend, but unfortunately had both mornings start much earlier than we had wanted or expected.
Stayed 2 nights in Jun 2019