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Hilton Garden Inn Shenzhen Bao'an

4.0 star property

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Photo gallery for Hilton Garden Inn Shenzhen Bao'an

Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Housekeeping
  • Room service
  • Parking included

Explore the area

Map
No. 529 Xin Sha Road, Bao An District, Shenzhen, Guangdong, 518125
  • Xinqiao Civic Plaza
    ‪3 min drive‬
  • Shenzhen World Exhibition & Convention Center
    ‪6 min drive‬
  • Songgang Park
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, individually decorated

King, Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

City View Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Raccoon Town Family King Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Raccoon Town Family King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

1 King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Bed Room With City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Twin Bed Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for King Accessible Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

King Accessible Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bed Room With City View (Pets allowed)

Premium bedding, pillow-top beds, in-room safe, individually decorated

King Bed Room With City View (Pets allowed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Donkey Detective Family King Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Donkey Detective Family King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bed With City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

King Bed With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Beds Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Twin Beds Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Brooke Smart Family King Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Brooke Smart Family King Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Queen Bed Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Pet Queen Bed Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Shenzhen Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (78)
The price is €51
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Hilton Garden Inn Shenzhen Airport

About this property

Hilton Garden Inn Shenzhen Bao'an

Pet-friendly hotel connected to a shopping centre in Shenzhen with 3 restaurants
This hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and 24-hour room service. Housekeeping is available on request.
Hilton Garden Inn Shenzhen Bao'an offers 222 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at Hilton Garden Inn Shenzhen Bao'an. During your stay, you'll be connected to a shopping centre and within walking distance of Xinqiao Civic Plaza. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Xinqiao Civic Plaza and a few minutes from Sanpin Cultural Square
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Shenzhen Bao'an. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
On-site venue – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Noodle Bar – On-site restaurant.
Lobby Bar – On-site lobby lounge.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Noodle Bar

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 113 per person
  • Pet deposit: CNY 1000 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Garden Inn Hotel Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Bao'an Hotel
Hilton Garden Inn Bao'an
Hilton Garn Inn Bao'an Hotel
Hilton Garden Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao An
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Shenzhen Bao'an Shenzhen
Hilton Garden Inn Shenzhen Bao'an Hotel Shenzhen

Hilton Garden Inn Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 379 reviews
Rating 8 - Good. 157 out of 379 reviews
Rating 6 - Okay. 34 out of 379 reviews
Rating 4 - Poor. 6 out of 379 reviews
Rating 2 - Terrible. 5 out of 379 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

vinh sau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, but wish the staff can understand Cantonese and speak English.
Stayed 1 night in May 2024

6/10 Okay

Hysene

Disliked: Staff & service

10/10 Excellent

Rahul

Stayed 3 nights in Dec 2023

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but not very walkable
Stayed 2 nights in Apr 2023

10/10 Excellent

Hensl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Fitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2020

10/10 Excellent

King Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Will always come back!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Santosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities
Western hotel food was poor. Bottle water was poor quality and had a strange smell. Internet service was extremely poor.
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Good hotel but area is far and a little inconvenient. Service is okay and they speak relatively ok English.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more things to do around the hotel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not the best location.
The quality of the hotel is great for its price. However, it isn’t the best location. There is a Walmart and mall next door but the shops and restaurants aren’t that interesting. We ended up taking a taxi to the Kingkey Banner mall both days for our meals.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
This is reasonable hotel that I stayed for BZ trip in Baoan area.
Stayed 1 night in Jul 2019

8/10 Good

Sammy, United States

Business traveller
Liked: Staff & service
Smoking smell in lobby. Elevator is slow. Can get busy in front of hotel for car parking.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was not good at all...but the Suite is fine....good location...and internet is very bad
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. New, clean, hotel with friendly staff. Hotel in relatively nice area and easy access from Metro.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean hotel in a nice center of attraction.
Stayed 2 nights in Sep 2018