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Wyndham Grand Shenzhen

4.5 star property

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Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
View from room
Presidential Suite, 1 King Bed, Non Smoking | Courtyard view
Reception
Deluxe Suite, 1 King Bed, Smoking | Living area | 42-inch TV with cable channels, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Place, Shenzhen Central Park
    ‪8 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪12 min walk‬
  • Place, Huaqiangbei
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for Presidential Suite Room

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)

  • City view
  • 55 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

  • City view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • City view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed, Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Single Bed, Smoking

  • City view
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Suite King Bed Room

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe Suite King Bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Bed Room

Premium bedding, down duvets, minibar, in-room safe

Superior King Bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hilton Shenzhen Futian
Futian
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 621 reviews
The price is €106
includes taxes & fees
21 Jun - 22 Jun
Hilton Shenzhen Futian

About this property

Wyndham Grand Shenzhen

This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Wyndham Grand Shenzhen offers 268 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Grand Shenzhen. During your stay, you'll be connected to the convention centre and within walking distance of Shenzhen Convention and Exhibition Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Shenzhen Convention and Exhibition Center and 6 minutes from Coco Park Shopping Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
Wyndham Grand Shenzhen offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6028 square feet (560 square metres) and includes conference space. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Grand Shenzhen. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Grand Shenzhen has a restaurant on site.
Vintage – This lobby lounge overlooks the garden. Open daily.
Grand Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grand Kitchen
  • Vintage

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,028 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Local culture and ecosystem education
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wyndham Grand Shenzhen offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 593 reviews
Rating 8 - Good. 184 out of 593 reviews
Rating 6 - Okay. 43 out of 593 reviews
Rating 4 - Poor. 19 out of 593 reviews
Rating 2 - Terrible. 10 out of 593 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaren

Liked: Cleanliness, property conditions & facilities
Spacious room and convenient spot to other places of interest
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tserendorj

Liked: Property conditions & facilities
Great place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very cleaned. Front desk staff was very helpful and patient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned. Staff was helpful and patient.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities
Great staff. Clean room. Convenient location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Cheuk Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location for everything.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good to everywhere.
Stayed 5 nights in May 2025
Verified

8/10 Good

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ans service
Stayed 1 night in Feb 2024
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge with nice view Indoor poor is nice too Location is convenient
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in downtown Shenzhen.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Ling Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all place
Stayed 1 night in Feb 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Wai Chuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is excellent
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Marjory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service
Conveniently located Rooms are spacious
Stayed 1 night in Sep 2023
Verified

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Shenzhen

The hotel is located in a very convenient place, just outside the Subway access. The surrounding is also very easy to get food… very happy with my choice of this hotel..
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Chi Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Comfortable , clean
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Pearl

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel facilities are outdated and poorly maintained. The carpet was extremely dirty and visibly damaged. There was also a noticeable buildup of dust on the airconditioning vents. The TV remote control barely worked. I booked this hotel because of its 8.8 rating on Expedia, but after checking in, I honestly can’t imagine how a hotel like this could receive such a high score. It has made me seriously question the credibility of Expedia’s ratings. There are many much better hotels nearby, and aside from being close to the subway, this hotel offers nothing of value.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WING YAN KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel just next to Subway station, shopping mall nearby
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

April stay

WiFi connection was bad, but room service and reception service was good. Cleanliness was good
Stayed 5 nights in Mar 2025

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