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City River Hotel

3.5 star property

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Photo gallery for City River Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Outdoor pool, pool umbrellas, pool loungers
View from property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
0531 Achasva Street, Watbo Village, Siem Reap, 00855
  • Old Market Area
    ‪6 min walk‬
  • Pub Street
    ‪7 min walk‬
  • Angkor Night Market
    ‪12 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Pillow-top beds, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Superior Triple Room, 3 Single Beds

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

View from room

Deluxe Double Room, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Pillow-top beds, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

City River Hotel

Riverside hotel connected to a shopping centre in Siem Reap with free parking
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
City River Hotel offers 65 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Premium satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

This Siem Reap hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at City River Hotel, you're connected to a shopping centre and just a quick walk from Pub Street. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes archery
  • Within a 15-minute walk of Pub Street and Angkor Night Market
  • Free local-area and shopping centre shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. An outdoor pool, spa services, and a library are also featured at the business-friendly City River Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Siem Reap hotel is smoke free.

City River Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Archery
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City River Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 40000 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
City River Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

City River
City River Hotel
City River Hotel Siem Reap
City River Siem Reap
River City Hotel
Hotel City River
City River Hotel Hotel
City River Hotel Siem Reap
City River Hotel Hotel Siem Reap

City River Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 172 reviews
Rating 8 - Good. 58 out of 172 reviews
Rating 6 - Okay. 12 out of 172 reviews
Rating 4 - Poor. 5 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vance, Houston

Liked: Cleanliness, staff & service
This is a nice, medium-sized older hotel. Siem Reap tourism has not recovered from Covid and some of the larger luxury hotels, including Raffels, are closed and just trying to maintain their property until demand from large tour groups returns. City River Hotel is operating with a reduced staff and and reduced amenities - the rooftop swimming pool is open, the adjacent bar is not. Breakfast buffet is adequate with a few Khmer options each day. I was content with my stay and understand the difficulty of just maintaining basic services during this time. This hotel is ideally located in a quiet area with many small restaurants and coffee shops (not all of which take credit cards - ask if that's important to you) within a 2-4 block walk. It's about a 10-15 minute walk or less than 5 minute tuk-tuk ride (cost $1) to the entertainment district. There are many hotel options closer to action but it can be quite noisy outside until 4-5 am. A friend of mine who's living there on a budget picked it for me, I thought it was a reasonable value for the money. I would probably go a little more upscale next time
Stayed 3 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service

Excellent location

Great centrally located hotel, at the time we were staying it was very quiet. At one stage we were the only guests. Front desk staff are super friendly and helpful. The rooms are a bit older in condition, the bed we felt was on the harder side. Rooftop pool is refreshing and provides a good view of the city.
Stayed 4 nights in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sort out wifi

Stayed here before. Don’t know why it is not busier. Breakfast is so average it is better going out. But please sort out the wifi. WiFi is so important
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, great location for me.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Central location in the city close to a night market and restaurants and shops. Staff is very courteous and helpful. The room is very clean with the only exception of a stained shower curtain. The rooftop pool is a tonic after a hot day of temple visiting. The included breakfast buffet has plenty of delicious fresh fruits including the best dragon fruit I have ever had. All in all, a value packed hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a perfect location.

My husband and I had such a nice stay at City River. The location is perfect, the breakfast good (especially the dragon fruit), and the staff were gracious and welcoming. Although the hotel is a little old, it had the charm of an old colonial hotel, with lots of wood panels and ceiling fans.
Stayed 5 nights in Dec 2019

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and Service

City River Hotel was amazing. From the time we checked-in to the day we departed, we were given 5 star treatment. The hotel is located near other hotels, coffee shops (Brown Coffee across the street) and small businesses. My room was a large king room with good sized bathroom. I loved sitting out on the balcony early mornings sipping my coffee and watching the locals walking, working, etc. The hotel offered a free breakfast each morning and it had both American and Cambodian dishes. The hotel also has a spa and the ladies are magnificent (costs $9 & $16 USD). We tipped everyone that provided us service, but there is a tip box for all employees to the right of the front desk, which we gladly left a very nice tip during our check out. Be sure to ask the front desk to call Mr. Tall if you need a tuk tuk driver. We used his services everyday for $15/day. Mr. Tall speaks English and is a very delightful and kind gentleman. Every single restaurant recommendation he made was excellent. I enjoyed my trip to Cambodia and will definitely return and stay at City River Hotel.
Stayed 5 nights in Sep 2019

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nicely situated just across the river from the busy centre. The real star is the roof top pool and bar where you can cool down and prepare for a night on pub steeet. Breakfast is great. Omelettes are freshly made but the noodle soup well worth trying too!
Stayed 3 nights in Oct 2019

4/10 Poor

Daunte

My flight was delayed, so I didn’t get there till almost 10pm. No one was at the front desk. I waited for almost 20 minutes. No one showed up. Then I walked around to see if anyone was around. I found 2 guys from Thailand, and they went to look for an employee. And he was sleep in some room, came out to check me in, then he got me on the phone with the boss. He apologized, and all was well. The next couple of days were okay, just that they didn’t clean my room after the first night. And when I checked out, the other employees saw me, but basically ignored me, and I was alerting them that I was checking out. They paid me no mind, so I dropped the key on the desk, and I bounced. The boss was the only person that could speak English. The other employees didn’t know a lick of English.
Stayed 3 nights in Sep 2019

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. My husband and I always stay at City River when we come to Siem Reap. The staff are lovely and the location is great.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Good location. Friendly helpful staff. Right next to the rivee
Stayed 4 nights in Sep 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The friendliest staff

The friendliest staff at any hotel I have stayed out. Everyone from the lowest grade to the highest spoke to us in English. Tbe price of this hotel is excellent value. Breakfast plenty of choice also the evening menu had something for everyone . The pool atea lovely with a variety of seating. The depth is good not too deep. Everywhere was spotless. Towels provided fresh
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The staff never kept the customers up to date with what was happening. There was no air conditioning for the night I was there and we were advised there would be a pool to use. There wasn’t , we had to use the neighbours pool. DO NOT STAY THERE
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly helpful staff. Spacious and clean rooms. Very pleased with our stay.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I booked for the pool but it was unusable unfortunately. Overall the property offers very good value for money. The breakfast was standard fare and had a few changes every day. We ate evening meal a couple of times and it was good and fairly priced too. Location is quiet enough yet convenient to everything. We used grasshopper bicycle tours a couple of times and they are only 3 minutes walk from hotel.
Stayed 5 nights in May 2019

4/10 Poor

Dwight, NJ USA

Disliked: Cleanliness, staff & service
Property not managed well. Pool was very dirty. Hotel was dirty. No air-conditioning except in the rooms. Dining room disorganized and very hot This is a grand Hotel in decline. Great location nice furnishings nice layout but missed managed The staff is very nice and tries hard but no one speaks English much. And they’re totally disorganized I travel extensively and always stay in three star or boutique hotels this one was very disappointing Bad choice
Stayed 5 nights in May 2019

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Helen

Liked: Staff & service, room comfort

Right in the heart of Siem Reap

Convenient location, good value for money
Stayed 3 nights in Apr 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambodia

Staff was awesome. I loved having cocktails at night, up on the roof deck above the pool.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with wonderful, friendly and helpful staff. Great position on the river with a short walk to Pub Street etc. but far enough away from the noise and bustle. Great roof top pool with fabulous city views. Recommended
Stayed 5 nights in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome little hotel

Awesome little hotel. Staff are all very, very sweet and welcoming. We loved the size and cleanliness of our room and the rooftop pool.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a great location made for a nice stay
Stayed 2 nights in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Price is Right

Great pool. Very helpful and friendly staff. Great location.
Stayed 2 nights in Feb 2019