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Golden Orchid Angkor

3.0 star property

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Photo gallery for Golden Orchid Angkor

Exterior
Reception
Down duvets, Select Comfort beds, minibar, in-room safe
Deep-soaking bathtub
Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Road 50 (Sok San St), Steung Thmei Village, Svay Dangkom, Siem Reap, Siem Reap, 1710
  • Angkor Night Market
    ‪3 min walk‬
  • Pub Street
    ‪5 min walk‬
  • Old Market Area
    ‪6 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪61 min drive‬

Room options

View all photos for Deluxe Double Pool View

Flat-screen TV

Deluxe Double Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Twin

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Double

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Golden Orchid Angkor

Family-friendly hotel connected to the convention centre in Siem Reap with 2 restaurants
2 restaurants, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Golden Orchid Angkor offers 30 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Golden Orchid Angkor, you're connected to the convention centre and just a quick walk from Angkor Night Market. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Cambodian cuisine while dining at Mid City Kitchen
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes mountain biking, horse riding/rentals and zip-lining
  • Just a 3-minute walk from Angkor Night Market and 5 minutes on foot from Pub Street
  • Free ferry terminal shuttle service
Golden Orchid Angkor offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and limo/town car service. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Golden Orchid Angkor. Self parking is free.

Smoking is allowed in designated areas at this 3-star Siem Reap hotel.

The hotel hosts a free manager's reception daily.
Mid City Kitchen – This bar specialises in Cambodian cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Khmer, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mid City Kitchen

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Golden Orchid Angkor offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mid City Hotel Siem Reap
Mid City Hotel
Mid City Siem Reap
Mid City Hotel
Golden Orchid Angkor Hotel
Golden Orchid Angkor Siem Reap
Golden Orchid Angkor Hotel Siem Reap

Golden Orchid Angkor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The reception staff are very helpful. They're also the only English speaking people on the premises. They changed my room on request due to the loud karaoke bar next door. I was happy with my 2nd room. The restaurant staff could do with a bit of training. They chopped up an omelette which I sent back because my order was for scrambled eggs.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Services advertised not available

We booked this hotel for a few reasons. Its location, breakfast included in room rate, hot water, air conditioners, and cable television. Unfortunately the cable television had been disconnected through the entire hotel. One room the air conditioner did not work. The other room the hot water did not work. One of the rooms the door could not be locked from the outside. We booked over a public holiday period expecting that services advertised would still be available. The first morning we were told we could not have breakfast because of the public holidays. Explained that we had paid for that service. Had to go back later and demand they cook us breakfast the following day. The following day breakfast was made - ok. The day after we asked for the same vegetarian fried rice for all four of us. It came out with meat in it. Sent one portion back explained in Khmer and English to staff that one of us do not eat meat. Staff sent out a plate five minutes later that was "vegetarian" - She had just tried to pick the meat out and re-serve it. Tried to explain to the hotel manager through translate (she speaks Mandarin and cannot speak English or Khmer). She was upset that this had happened and tried to make amends.At this point I was quite disappointed in this hotel. I cannot recommend it given the many options available in the area where I have never had an issue.
Stayed 3 nights in Sep 2019

6/10 Okay

zacca, Australia

Disliked: Room comfort

Hard to comprehend

There is supposed to be coffee and tea sachets in the room but was only tea so we asked for them to be replaced... still waiting. We did turn the jug on before working out no sachets you have to get on the floor under the table a put the jug on the safe as the cord won't reach and there is no where else it will reach either that might be ok for the young but those of us with old knees not do easy. Oh and the safe down on the floor isn't attached to anything... not do safe if anyone could walk off with it. After four days we decided to stay in the town another 2 days I had to ask for the sheets to be changed and the 2cups with mould in them in the bathroom to be cleaned. Breakfast has changed since my husband has been here a few years ago it used to be buffet and a good choice one of the reasons we came to this hotel. Now it's off the menu and very plain and small servings. They do actually have a buffet but we were told we couldn't use it because it's for the Chineese only as they pay extra I'd like yo how much extra as watching them most hours back three times. Thank goodness I bought my ear plugs as Our room is next to a large hotel which has kariokie on the roof at night and has very loud speakers goes to around 2am ever morning. So over all it's ok if your young fit and can sleep through anything. Food shops in the street are cheaper than pub street you can get a meal for $2. When we extended our days here at the front counter I got $20 per day off the original price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty. Very dirty.

Mid-City was a disaster. I don't understand how it's ratings are so high. - They couldn't make basic change for a larger bill. - They couldn't find my reservation. - They first room they gave us was infested with bugs. The next two rooms they showed us had dirty sheets with stains and smear marks. The 4th room was ok. If it weren't so late and if we didn't have a tour picking us up from that hotel the next morning, we would have switched to another hotel. - The room we ended up staying in did not have any hot water. Also, the shower was broken.

8/10 Good

Dave, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, clean, friendly

Comfortable bed... Very good aircon, I actually got cold at one point. Most friendly staff possible. They helped organise my trip to Angkor Wat and others with the hotel driver, Noi (unsure of spelling). He is a lot of fun, will have a joke and knows his way around. We even got invited to one of the staff members weddings which was a lot of fun. Will be coming back to Siem Reap and this hotel

8/10 Good

Colin, Phitsanulok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decent 3 Star Hotel

A new hotel 20 minutes drive from the airport and within walking distance of downtown bars and restaurants. It has an outside pool and pool side bar, a decent hot buffet breakfast was included in our price. The staff were very welcoming, attentative and helpful, most spoke at least English and some also spoke other languages such as Thai. Our room were a reasonable size with a balcony and was cleaned well each day, our only gripe is that the main shower has no base for the water to drain, making it not so much a wet room as a flooded room including escaping under the door and into the main room! Other than that, if your looking for a new 3 star hotel in a decent location with helpful friendly staff, then I recommend it.

2/10 Terrible

Patrick, kuala lumpur. malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

rooms at the 4th floor (roof top) are horrible.

The management store all the extra pillow blankets right in front of the lift once you walk out from the lift. Not a pleasant view at all. Staff doing the laundry next to my room and very noisy. Every minutes you will hear them walking past and talking out loud. Bugs like grasshopper, crickets and some unkonwn bugs are crawling in the room. On the floor, bed and tables. Staff are don't show welcome when they see us. And hotel transfer to airport are not been convey even we request 1 day earlier. End up we got to wait for the Tuk Tuk not by car to the airport. Really bad experience after being traveling so long.

10/10 Excellent

John, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Mid City Hotel was really great value, with very helpful staff. They made it very easy to arrange anything we wanted to do. We were only supposed to stay 1 night and ended up staying 4 nights. Location is perfect closed to Angkor Night market and Pub Street. Overall very happy and would recommend to anyone.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

poor standard of hotel service

Room is not clean enough, towel can't absorb water efficiently , toilet was block, so the room is smelly. House keeping is not efficient, not finish even until 5:30pm when we came back from outside, and want to clean the room while we were resting. the security box is too small even cant put in an ipad, worse of all there is no hot water, can only use cold after a tiring day out. The swimming pool water is dirty, taste salty. A karaoke is just next to hotel, so can be very noisy until late night. A lot flies around the restaurant during our breakfast. I wrote an detailed review but was rejected by Expedia without mention to me what's wrong with my review.

10/10 Excellent

CJS, Kulai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth every penny

Nice location, hotel is clean and new, friendly staffs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value

Location is just a few minutes walk from night market and pub street. Friendly and helpful staff. Room and bed are generally clean but bathtub and sink still need more work. Would be great if hot water is available all the time. Overall a value for money!

10/10 Excellent

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

jyrki

Disliked: Staff & service, property conditions & facilities, room comfort

Remonttiin vain

Huonokuntoinen hotelli hissi ei toiminu tv ei toiminu koko hotellissa. Huoneen ovessa iso reikä joten kaikki äänet kuulu sisään eikä muutenkaan tuntunut hyvältä. Buffetaamiaista ei ollut nii kuin esitteessä luki.
Stayed 2 nights in Nov 2019

10/10 Excellent

Chun Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆是中國人，住客以大陸人居多，但老闆是位熱情的人，每次都詢問每位客人是否滿意酒店及服務。並查問有需要安排司機到旅游景點。
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台男服務員態度友善、良好,房間干淨,地理位置ok 老闆態度友善,有問必答儘量以客為本
Stayed 1 night in Nov 2017

8/10 Good

teranishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スリパわなかつた

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
직원의 친절도 백점 근데 간질간질랍숩다간질간질

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel relación precio calidad

Estuvo perfecto. 5 minutos caminando a la calle principal del pueblo.

4/10 Poor

H, Taiwan

Disliked: Property conditions & facilities

下次不會再入住；種族歧視。

房間有蚊子壁虎；冷氣不夠冷 ，餐廳有蒼蠅；忘記預定外帶的早餐，飯店櫃檯人員清晨躺在大廳的椅子上睡覺，

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마지막에 선물까지 준 호텔

객실은 깨끗하구 직원들두 친절했어요 ㅡ 요구사항도 바로 해결해주고 수영장도 예뻤구요 다만 조식이 좀 별로;;; 위치는 펍스트릿에서 걸어서 5분 정도? 위험한 골목도 아니구 괜찮았어요

10/10 Excellent

Aey, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel near Pub Street

- Great Hotel near Pub Street - Restaurant opposite hotel (right hand side) open evening time is delicious and cheap

6/10 Okay

Tom, Tommerup

Liked: Staff & service

ikke et hotel jeg ville vende tilbage til

Personalet forsøger, morgenmaden er helt okay. men en pool der ikke er ren.og i cambodja er det ikke alle hoteler som har varmt vand, og det her er et af dem som ikke har.