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Popular Hotel & Spa

4.0 star property

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Photo gallery for Popular Hotel & Spa

Triple Room 3 Adults | Egyptian cotton sheets, minibar, in-room safe, desk
Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
#12 Old Market, Sivutha Blvd, Vihear Chen Vilage, Siem Reap, 17252
  • Old Market Area
    ‪1 min walk‬
  • Pub Street
    ‪3 min walk‬
  • Angkor Night Market
    ‪8 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, minibar, in-room safe, desk

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, minibar, in-room safe, desk

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room 3 Adults

Triple Room 3 Adults | Egyptian cotton sheets, minibar, in-room safe, desk

Triple Room 3 Adults

  • 40 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe with Bathtub

Deluxe with Bathtub | Egyptian cotton sheets, minibar, in-room safe, desk

Deluxe with Bathtub

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Saem Siemreap Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (1001)
The price is €51
for 1 room
includes taxes & fees
12 May - 13 May
Saem Siemreap Hotel

About this property

Popular Hotel & Spa

Central Siem Reap hotel connected to a shopping centre, steps from Old Market Area
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free airport pick-up are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Popular Hotel & Spa offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Popular Hotel & Spa, you're connected to a shopping centre and just a quick walk from Pub Street. Features include free WiFi in public areas and free airport pick-up service, plus an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine and pool views while dining at Popular Coffe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Old Market Area and 3 minutes on foot from Siem Reap Art Center Night Market
  • Free airport pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and multilingual staff are also featured at the business-friendly Popular Hotel & Spa. A free shuttle from the airport to the hotel is free (available on request).

Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

Popular Coffe – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to midnight on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Popular Coffe

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch smart TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Popular Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Popular Hotel & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Popular Hotel Siem Reap
Popular Siem Reap
Popular Hotel & Spa Hotel
Popular Hotel & Spa Siem Reap
Popular Hotel & Spa Hotel Siem Reap

Popular Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 158 reviews
Rating 8 - Good. 57 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 9 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs to get to the room was difficult to use, the room had many flyes.
Stayed 2 nights in Feb 2020

8/10 Good

Kul, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is separate yet very short walk to the noisy Pub Street and several restaurants. Staff is polite. The common areas felt stuffy during this (March) season. Position of bed is the other side, away from Aircon so the cooling in room was not effective. Recommended to stay!
Stayed 4 nights in Mar 2020

10/10 Excellent

Ravineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

MR L H

Liked: Staff & service, property conditions & facilities, room comfort

Great location and staff

Hotel well located but not in noisy location. Tuk tuk driver Mr Teavy was very friendly and helpful. Reception staff were very helfpul and accommodating. Good food in restaurant. Pool was great and had good shade from sun. Room downstairs was cool. Some dirt swept under bed but apart from that clean.Shower could be upgraded. I would definitely stay there again.
Stayed 2 nights in Feb 2020

8/10 Good

Sandra

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent breakfast choice, very pleasant and helpful staff. We have spent 5 days there and loved every minute of staying there
Stayed 5 nights in Feb 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, frankly speaking, were super nice. They made my trip a memorable one. The pool was also nice. Breakfast was great. The rice noodle soup was savory. I loved it. Would be back again. Cheers.
Stayed 2 nights in Feb 2020

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Things have changed here..not same same as last t

I booked a room at The Popular Hotel & Spa one year ago. I had a very pleasant stay here 02/2019 and I loved the staff, location, pool & room. This current stay....I loved the staff, although not as friendly as one year ago, where they kindly greeted me each time I returned from going outside. This was not done as frequently this time. Cold towels were given last year....none so far and it’s day 3. Re: the room this time, it was very nice with the cold AC and the comfy big king bed, abundant English Channel TV and the refrigerator, however, there is a window in the room near the balcony door that has no blind at all. Hence the morning sun at 6am comes shinning through unabated. Not good for someone that likes a pitch black room. The front desk informed me that the owner was aware of the issue, and would take care of it at the end of the month, well after my stay here:-( The man they sent up to check it out only hung 1 of the bathrobes on the open window:-( A black piece of cardboard would have sufficed. And to top it off, this morning at the pool breakfast area, there were 3 guys sleeping fully clothed at the pool. They apparently were waiting for their rooms, but with limited recliners and just a bad look, it was disappointing that the hotel staff allowed unpaid guests, as they were not paying guests until after getting their room, to sleep by the pool using recliners for current paying customers. And it was a bit disturbing that the 3 guys would think that that was “okay”.
Three Unpaid guys sleeping by the pool....I thought I was in San Fransicko for a brief moment.....
Stayed 1 night in Feb 2020

6/10 Okay

Bernadeth

Travelled with group
It was fair.. there was a lot of mosquitoes inside the room. The guy in the reception was not very helpful and it takes times for us to check in
Stayed 3 nights in Feb 2020

10/10 Excellent

Erol Emre

Liked: Cleanliness, staff & service, room comfort

Good staff, good location, good breakfast.

Staff is very polite and helpful. Breakfast was nice. Check-in process was smooth and quick. The hotel need a little maintenance, such as squeaky bathroom and room doors. You can hear other guests doors too, especially very early hours, 5am for Wat Angkor sunrise. Little oil on doors would take care of problem. Location is right in center. Hotel tuk tuk driver, a little older man, very polite and ride carefully. We hire him for our transportation. Overall, it was good stay.
Stayed 3 nights in Jan 2020

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Almost a nice hotel, clueless staff

My dad described it best when he said it felt like the hotel's staff must have quit en mass a week or two ago and the handful of people left had no idea how to run the hotel. The pool was lovely... but they had no towels the first day we were there. They ran out of coffee cups and plates at the free breakfast. Room service was a failed linguistic exercise. I had to check out early due to an emergency and the front desk girl's English was too limited to separate the two rooms' bookings, so I just gave up and we paid for two nights I wasn't even there.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, good location to city center, good bathroom with rain showering. Very comfort sleepy pillows and bed. Good taste of meals at hotel restaurant with reasonable price. Free airport pickup if you have prebooking.
Stayed 3 nights in Jan 2020

8/10 Good

Daryl, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near to Pub Street (the main tourist area). As well as the night market and street food stalls.
Stayed 4 nights in Jan 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for Money and Location

Hotel is well located, but not too close to Pub Street And markets and was very quiet (we had room facing building next door). Breakfast was good (hot food to order), staff pleasant and helpful and spoke English. There is a nice pool and drinks prices are same as most cafes. Room was a good size with roomy en-suite, air conditioning and really good wifi (best I’ve had in any hotel). Would recommend as very good value for money.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ludmilla, Montréal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this adorable hotel! I felt like I was in a Pinterest picture! Staff is incredibly nice and helpful. Room is comfortable and well equipped. Pool was great. We didn't hear the road outside at all. Heads up: no elevators! We are nice and young so our room on the 4th floor wasn't a problem. Also, don't leave your bathroom window open, we got a lot of mosquitos on our last night cause we forgot
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

We were 3 persons and got free pickup from bus station to hotel it was weird to ride with tuk-tuk for 3 with all the luggage but it's free and it was funny :) Breakfast was good but they could have more options if you are not very picky then it will be good for you. Water in pool was cold again for some this is good not for me but this is not what I included in my overall grade it's just a bonus to have pool. Room was clean towels and bed sheets too except of the floor which needs some scrubbing I guess when you are walking with socks and look you see how dirty socks are. But this was the only thing I noticed.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Michael

Travelled with family

od stay

Hotel was basic and service was okay. Cambodian standards seem to be a bit different than other countries like Thailand etc. Overall the stay was satisfactory but smalldetails were missing but still a nice pleasant stay.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel, really enjoyed our stay

This hotel is fantastic with very friendly staff. The service was excellent and arranged for a birthday cake and balloons for my friend as it was his birthday. They offer a free pickup service in hope thst the taxi driver gets some work. His prices were competitive and therefore we chose him over Grab. If there was anything that I would want improving, it would be the breakfast. Not a lot of option for vegetarians.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nearby Pub Street and other areas of interest. The street was a bit of a construction mess but the hotel was nice. Breakfast was delicious and they arranged airport pick up.
Stayed 2 nights in Dec 2019

8/10 Good

Shirley, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently situated near the old market night market and street food vendors . Lots of tourist agencies nearby to book adventure tours, temple tours and for currency exchange. Staff was accommodating and friendly, especially Savin who had helped us extend the check-out time for an extra 2 hours for one of the rooms we had booked , so we could come back to shower and freshen up after the Quan bike adventure before our flight in the evening. She also helped my friend to switch to a new room when their ac wasn't working in the previous room. Ask for their Tuktuk driver Mr. TV (not correct spelling). He was great as well. Will definitely come back again!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the friendliest staff, perfectly located! This hotel was amazing! We had such a good experience and we were so conveniently located in downtown. Close enough to walk to everything within a couple of minutes, but not right in the middle of all the noise. Spa massage was great! Breakfast was very good. Had a great stay and would highly recommend this hotel!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located within walking distance to city center and near good restaurants/bars/shopping. Our room on the first floor did not face the street and therefore was quiet. The staff was super friendly and accommodating. The breakfast offerings were pretty extensive and good service. The streets around hotel are in severe disrepair but it seems like the city is working on a repair project. We had a very pleasant stay. I would recommend this hotel, just come with an open mind to positively deal with the chaotic city environment.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness

Unlucky!

bed bugs, safety box issues - unlucky with my room I guess.
Stayed 5 nights in Nov 2019