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Queenco Hotel & Casino

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queenco Hotel & Casino

Outdoor pool, open 8:00 AM to 8:30 AM, free pool cabanas, pool umbrellas
Front of property
Suite | Pillow-top beds, minibar, in-room safe, desk
Billiards
Casino

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Victory Beach, Mohavithey Krong, District 3, Sihanoukville, 18000
  • Victory Beach
    6 min walk
  • Sihanoukville Port
    9 min walk
  • Xtreme Buggy
    15 min walk
  • Sihanoukville (KOS)
    27 min drive

Room options

View all photos for Junior Suite

Junior Suite | Pillow-top beds, minibar, in-room safe, desk

Junior Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

View from room

Deluxe Twin Room, 2 Double Beds, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View | Pillow-top beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Pillow-top beds, minibar, in-room safe, desk

Suite

  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Pillow-top beds, minibar, in-room safe, desk

Premium Twin Room

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite

Senior Suite | Pillow-top beds, minibar, in-room safe, desk

Senior Suite

  • 98 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Balcony view

Royal Suite

  • 134 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Pillow-top beds, minibar, in-room safe, desk

Premium Double Room

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom, City View

Deluxe Twin Room, 1 Bedroom, City View | Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

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Spa
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4.0 out of 5, Very good, (383)
The price is €162
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Queenco Hotel & Casino

Luxurious ski hotel with ski-in/ski-out access
Catch some rays at the beach or spend the day relaxing at Queenco Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request
Queenco Hotel & Casino offers 199 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Queenco Hotel & Casino. During your stay, you're just a quick walk from Victory Beach. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Asian cuisine with a beachfront location at BAGO, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, ski-in/ski-out access and motor boating
  • 6 minutes by foot from Victory Beach and a 4-minute drive from Independence Beach
  • Bus station shuttle, railway station and ferry terminal shuttle service available for a fee
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Queenco Hotel & Casino, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and motor boating.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a fitness centre. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 5-star Sihanoukville hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
BAGO – This beachfront restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
An Nam – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
MarcoPolo – This restaurant specialises in Italian cuisine. Open daily.
Onami – This beachfront sushi bar specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hebrew, Khmer, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 5 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • An Nam
  • BAGO
  • MarcoPolo
  • Onami

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queenco Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 for adults and from USD 6.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Queenco Hotel & Casino offers transfers from the cruise terminal, ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:30 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queenco Hotel Casino Sihanoukville
Queenco Hotel Casino
Queenco Casino Sihanoukville
Queenco Casino
Queenco Hotel & Casino Hotel
Queenco Hotel & Casino Sihanoukville
Queenco Hotel & Casino Hotel Sihanoukville

Queenco Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pranay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Quite
The property is divided by a road into 2. Swimming pool , restaurant & Casino are on the beach side & the main building is across. The rooms are big spacious. The breakfast is very good & what better place than the beach to have it. It’s quieter part of the town. The sea is amazing and is great for swimming. Saw lots of family crowd. A great stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Werner, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Very slow internet. Anything else was great.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and Amazing staff Queenco Hotel is amazing with nice views and the staff is very helpful and warm welcome. I really recommend this hotel to everyone who finding accommodation at Sihanoukville Thank you very much for your satisfaction with me will come to stay here again soon
Stayed 1 night in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel and Friendly staff Queenco Hotel and Casino is my favorite hotel in Sihanoukville, super friendly staff, great food, and excellent services. The room is spacious and very clean, and the pool and beach are very clean too. The location is the best and it is located next to the port. The receptionist is very helpful and friendly. Thank you for giving me a good experience during my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

PHILIPPE, Montreal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very kind in Cambodia but at Queenco, they are even nicer if that’s possible! The room, the assistance from the staff, everywhere we went on the hotel grounds, the food and drinks were above our expectations! And we are not easily pleased; thus we highly recommend the Queenco! Special thanks to Somros!
Stayed 6 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just here for one night before heading to Koh Rong, and this was the perfect place. The restaurant/bar on the beach is great, as is the casino. This place also has probably the best gym I've seen in a hotel. The staff were very helpful, particularly Mr. Tak (Charly) who organised for free transfer to the ferry, as well as gave me recommendations for other places in Cambodia to visit.

4/10 Poor

Wee Kay

Business traveller
Disliked: Staff & service
Room Security was poor
Stayed 1 night in Jul 2023

10/10 Excellent

chhan, Fort Benning

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at QueenCo was absolutely delightful during our four-night stay. The service provided by the staff was outstanding, as they were extremely friendly and accommodating. The room consistently maintained a high level of cleanliness, and the pool proved to be perfect for guests of all ages. We thoroughly enjoyed the delicious breakfast and dinner options as well. Without a doubt, we would eagerly choose QueenCo for our future stays.
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig, Ventnor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and beach front with beautiful sunset views. Breakfast was good and the rooms are large
Stayed 1 night in Feb 2023

10/10 Excellent

jessika

Stayed 1 night in Jan 2023

10/10 Excellent

Andrianus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room very cleanness
Stayed 1 night in Sep 2022

10/10 Excellent

Rendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and friendly staff, delicious food cleanness beach, especially nice view
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast was included in my room rate. When I went down to breakfast , I ordered a coffee ( didnt want breakfast) I was ( attempted) charged $US6 for a cup of coffee. "Coffee doesnt come with breakfast" These people ( Cambodians) are screwing their tourist industry by ripping tourists off for every thing. I will never go back there.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This area is a building site at the moment, with contractors working late in to the night with drills hammers etc. This was made worse by the pneumatic drill at 7am. The cold water went off leaving us unable to shower. This is not the service you expect to receive at a higher end hotel. I have had much better stays in cheaper places
Stayed 1 night in Mar 2019

2/10 Terrible

KongBeng, Malaysia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The only good thing is that the hotel has a café near the beach
Stayed 2 nights in Jul 2018

8/10 Good

Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2017

10/10 Excellent

kyie , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel
Great hotel, friendly staff, great amenities, very comfy bed, great shower, the list goes on.. would highly recommend you stay there
Stayed 2 nights in Jul 2017

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice upmarket hotel in Sihanoville
Lovely upmarket hotel in great location. Very friendly staff and a nice pool. Value for money.

8/10 Good

Welton, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with wonderful staff
Relaxing experience with wonderful reception staff PecDay (sp?). Pool supervisor Dom was excellent as well as the young ladies from Sweden. Bar was well stocked and a great place for afternoon conversation.

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good
Overall my rating is great. But need further improve on the room arrangement - it's spend >30 min to verify room reservation process .

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Murali Sankar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is over 1 year old- and is a renovated property from an older generation. However, it leaves a lot to be desired to be a qualified 4* hotel. No bathrobes in the room, smelly bathrooms (stink from the drainage), poor room freshening, smell of cigarette smoke in the lobby of each floor as well as in the entire building (some parts of it are supposedly non-smoking). Honestly, a poor quality hotel. But, for its excellent food at the restaurant- as well as the beach facing presence, it does not have any other redeeming features

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kolby, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
The hotel is new and under partial construction. The pool is great and right on the beach. The staff was amazing and as helpful as you could ask for. Drink prices are very fair priced. I would defiantly go back.

8/10 Good

Peter, Utah

Liked: Cleanliness, property conditions & facilities, room comfort
.... best large swimpool, ocean beach in calm bay for swims. Large , clean room. But always needed motor shuttle to get from room towers to pool, beaĉh, and resþo.