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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, soundproofing, free WiFi
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Mustafa Centre
    ‪17 min walk‬
  • Bugis Street Shopping District
    ‪4 min drive‬
  • Orchard Road
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 41 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

Hotel with free breakfast, near Mustafa Centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SGD 180 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.72 per day
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 353 reviews
Rating 8 - Good. 112 out of 353 reviews
Rating 6 - Okay. 22 out of 353 reviews
Rating 4 - Poor. 6 out of 353 reviews
Rating 2 - Terrible. 6 out of 353 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely,clean hotel. Staff were very helpful. Buses were just 1 minute walk..definitely stay there again
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy pet friendly hotel
Comfortable no frills pet friendly stay. Hotel provided a Fuzzyard dog bed and food bowl, with a box of snacks and toy for my dog. Dog had a great time though most of the hotel was out of bounds to pets. Room was clean and food at cafe was good enough. My only complaint is that pillows were too flat.
Stayed 1 night in Dec 2024

10/10 Excellent

Cher Pao

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

SE JEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Artoosh, UPLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, also good breakfast.
Stayed 3 nights in Nov 2024

8/10 Good

Ok

Stayed 9 nights in Nov 2024

10/10 Excellent

Hilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast and clean hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short walk to the metro station, nice staff and great breakfast buffet ever morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is quite inexpensive compared to more central one busses are very frequent and cheap would i stay at the hotel again yes definitely
Stayed 4 nights in Nov 2024

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. We were lent umbrellas when it began to rain, and they were helpful in giving us transportation options. This hotel is a bit out of the way if you want to get to the subway or shopping, and its a bit of a trip to get to Marina Bay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic short stay at this hotel. The reception staff were very courteous, helpful and friendly. GM Georgette truly values customer service, and personally greets and serves guests at breakfast! The Standard Queen room was clean and very comfortable, with a choice of soft and firm pillows, small fridge, a single sofa seat and small breakfast table - enough for a single person. Great to have an ironing board & iron, hairdryer and pretty good quality shampoo, conditioner, etc. No minibar but there was always a plentiful supply of water bottles. The TV has a good variety of stations, and the AC was good! It can be adjusted too. Bit disappointed I didnt have a good view, but for me that wasn't the most important thing. It was nice to come back to a freshly made bed and tidied bathroom after a long, hot day out. The pool was small, but clean and nice, and refreshing, and there is a gym with dumbells as well as cardio equipment. The hotel launched it's new dinner menu and the food is really nice. I was very grateful for a few vegetarian options, like truffle fries and a tasy margerita pizza. My friends also enjoyed their meals. The bar is for beer and wine, with a few spirit options. It's a relaxed and cheerful spot for a drink and the staff, especially Jeff, always want to please. It's about 30 mins from the city centre, and has a bus stop almost out the front. Taxis are quick to order at reception and there's a little conveniece store and local restaurants nearby.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joyce, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the room being ridiculously small, and different from the room I booked, it was functional. Staff absolutely fantastic, especially Tyler.
Stayed 1 night in Nov 2024

10/10 Excellent

Thim B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Asia trip 2024
It was such a wonderful place. Friendly staff and clean!
Stayed 2 nights in Nov 2024

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

S T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was very good indeed. However, there was no evening food available on Mon, Tue or Wed. On the eco front, we seemed to get new towels everyday, despite the towels being back on the rack. The staff were all very polite and efficient and breakfast was fine.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite a very nice hotel
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aurora, Abbotsford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay
Stayed 3 nights in Oct 2024

8/10 Good

Sven Jonas

Liked: Cleanliness, staff & service, room comfort
Good friendly hotel
Clean and friendly hotel. The MRT station is a long walk away but there is a bus stop right outside the hotel going to the station. Breakfast was good, not as a five star hotel but all we needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcelino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet bidet was leaking and water scatters around the floor area
Stayed 5 nights in Oct 2024

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Healthy Stay
My sister and I stayed at the Holiday Inn Express and Suites for 10 days while I recovered from surgery. On our second day at breakfast, we were warmly greeted by the ever-cheerful Mr. Allan Yeo and Anna Ngyen. They consistently asked how I was feeling and wished me a speedy recovery. Their genuine concern made me look forward to breakfast each day. Another friendly staff member is Ms. Maureen, who handles guest registration. She truly makes a difference in our check-in experience.
Stayed 10 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Zbigniew

Stayed 5 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024