Pan Pacific Orchard

5.0 star property

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Photo gallery for Pan Pacific Orchard

Garden
City view
Deluxe 2 Bedrooms | Pool | 2 outdoor pools, open 7:30 AM to 9:00 PM, pool loungers
Lobby
Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪7 min walk‬
  • Orchard Road
    ‪16 min walk‬
  • Singapore Botanic Gardens
    ‪18 min walk‬
  • Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

Deluxe 2 Bedrooms

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Pacific Club Balcony King

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Premier Loft

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier King Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Balcony King Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Pan Pacific Orchard

Luxury hotel with 2 outdoor pools and bars/lounges
This smoke-free hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a poolside bar and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from Orchard Tower. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mosella – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pacific Breeze – This bistro only serves light fare. Open daily.
Florette – Overlooking the garden, this Champagne bar only serves light fare. Open daily.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 379 reviews
Rating 8 - Good. 68 out of 379 reviews
Rating 6 - Okay. 28 out of 379 reviews
Rating 4 - Poor. 19 out of 379 reviews
Rating 2 - Terrible. 14 out of 379 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aesthetically stunning, great location

The Pan Pacific Orchard is a stunning hotel in a perfect location nestled behind Orchard Road. The hotel facilities are aesthetically beautiful, but some features are not practical. The rooms are super clean & modern, but could be improved with additional hanging space & a fridge. I personally prefer a more private pool area & did not feel comfortable using this facility with all the overlooking rooms. The concierge & reception team are very helpful & always have a smile on their faces.
Stayed 4 nights in Jan 2025

6/10 Okay

David

Disliked: Property conditions & facilities

Dirty room, bad odor coming from vents

Stayed here for our honeymoon because we saw how beautiful the photos looked online. But don’t be fooled, the pool area was not as nice nor was the lighting as great as it looked. First off, the room was not clean at all. There was little curly hairs from who knows where it came from all over the shower floors and the floor by the toilet area. This was a major red flag already and made us feel like the room was not properly cleaned well. Room was also very small and there were no vents for the toilet area. The vents in the room blew food smells from who knows where!! We would smell weird odors and random food smells the whole time. Overall, this was not worth the stay and we would not come back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay at Pan Pacific Orchard. This hotel is even more beautiful in person.The staff were very friendly and the hotel was clean and well maintained. It was within walking distance to shopping, restaurants, and site seeing opportunities. Would definitely recommend this hotel to anyone visiting Singapore!
Stayed 7 nights in Jan 2025

10/10 Excellent

Teri Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel overall were fantastic, would absolutely visit again
Stayed 3 nights in Jan 2025

10/10 Excellent

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katia R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andares altos tem uma visão que vale a pena!

Hotel fantastico. Decoração, arquitetura, paisagismo maravilhosos! So falta um frigobar no quarto!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Harald Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to Singapore 2nd weekend in January, Thu to Mon for a Conference held at Santosa Island, which is a 20 min ride from the hotel. Unfortunately it was raining throughout, so we've skipped the excursions we wanted to do in the city and stayed in the hotel. Due to the various terraces and space in the hotel - it was absolutely no problem! We had a club room so could also use the Club launch with its superb staff Edlyn, Sofia, Nadia, Blair and Jayel - at night Dino at the bar gave us an excellent treatment. The only downside is, that the room was relatively small, but we have the impression that this is something common in Singapore. We had a loft room (with a very high ceiling) with balcony, so the felt space was OK, but if you are sensitive to having space you might want to book a suite. Also, the offered space for keeping your clothes is a bit narrow, which is not understandable since there would have been plenty of space under the TV for more drawers as well as a cupboard / draws between TV and "kitchenette" - also we where missing a make-up-mirror which has probably been sacrificed to the overall superb design of the room. But the "Nespresso machine" in the room (which is very important for us, since we alway have our first coffee in the morning in bed) and the very friendly staff made up for that by far!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

TERESITA

Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE….
Stayed 5 nights in Nov 2024

10/10 Excellent

phuong

Stayed 4 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

David, West Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent architecture.
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Nice new hotel!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristy

Stayed 2 nights in Nov 2024

10/10 Excellent

YANA PUDYA

Stayed 4 nights in Dec 2024

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, lovely rooms and friendly staff. Also had a massage from Chanel which was amazing would recommend !
Stayed 3 nights in Dec 2024

6/10 Okay

Kemah

Stayed 2 nights in Dec 2024

8/10 Good

Farooq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

madhu mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Steph

Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and facilities excellent. Very accommodating with early checkin and late checkout. Highly recommend! Location is very convenient to Orchard Rd
Stayed 2 nights in Dec 2024