4/10 Huono
Carol
Matkusti kumppanin kanssa
1.12.2024
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Arrived early and room understandably wasn’t ready however the young man at reception was able to give us our key which was great as we were headed to a concert in Pokolbin and wouldn’t return until late. That’s where the positive ends. Bathroom wasn’t the cleanest as there was mould on the ceiling and someone’s used soap in the shower so potentially hadn’t been cleaned. It also looked like it hadn’t been restocked with whatever toiletries they provide. The sheets looked and felt like sheets that had been slept in with a gritty feeling in the bottom of the bed. Went to breakfast at 9:20 not realising they closed at 9:30 (most hotels serve until 10am) to be greeted with you’re a bit late you can have tea or coffee and there’s fruit (apples and oranges in a fruit bowl). All sign of other food had been removed 10 minutes before breakfast finished and while there was still guests eating. Went to check out so we could go and get breakfast and nobody was at the desk where other people were also waiting to check out. Not a positive experience and with nobody at reception I couldn’t voice my concerns.
Carol
Yöpyi 1 yön marraskuussa 2024