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Stonewood Inn & Suites Carrollton - Smithfield

2.0 star property

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Photo gallery for Stonewood Inn & Suites Carrollton - Smithfield

Lobby
Hallway
Lobby
Honeymoon Studio Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
20080 Brewers Neck Blvd, Smithfield, VA, 23314
  • Windsor Castle Park
    ‪7 min drive‬
  • Smithfield and Isle of Wight Visitor Center
    ‪8 min drive‬
  • Christopher Newport University
    ‪22 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪45 min drive‬

Room options

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Honeymoon Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Single Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio Suite

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Stonewood Inn & Suites Carrollton - Smithfield

Hotel in Smithfield with free parking
Express check-out, a garden and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
Stonewood Inn & Suites Carrollton - Smithfield offers 72 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at Stonewood Inn & Suites Carrollton - Smithfield, you'll be within walking distance of Sentara St. Luke's. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include multilingual staff and a vending machine
  • Within a 15-minute walk of Sentara St. Luke's and St. Luke's Church
  • Dogs welcome for a fee (restrictions apply)
Stonewood Inn & Suites Carrollton - Smithfield offers its guests a vending machine, multilingual staff, and a garden. WiFi is free in public spaces. Stonewood Inn & Suites Carrollton - Smithfield also features a picnic area and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Smithfield hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carrollton Inn Suites
Carrollton Inn Suites Smithfield
Stonewood Inn Suites of Carrollton Smithfield
Stonewood Hotel Suites of Carrollton Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel
Stonewood Inn & Suites Carrollton - Smithfield Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel Smithfield

Stonewood Inn & Suites Carrollton - Smithfield Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 102 reviews
Rating 8 - Good. 21 out of 102 reviews
Rating 6 - Okay. 16 out of 102 reviews
Rating 4 - Poor. 19 out of 102 reviews
Rating 2 - Terrible. 25 out of 102 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cathey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We stayed for 2 weeks while visiting our son and grandkids over the Christmas and New Year holidays. The staff was courteous and friendly. Since we had never stayed at this location before we asked to see the room before we checked in and they were very happy to help even though it was late at night. The room was clean and comfortable.
Stayed 13 nights in Dec 2024

4/10 Poor

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet seat had dried urine on it. The room smelled bad. The toilet had black crud all around the bottom. The shower had stains on the tub bottom and black mold in all of the crevices. The sink had black crud all around the drain.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room was not the cleanest. The water pressure in the shower was amazing!!! Beds were comfortable. Staff was friendly. Overall was a good place to stay. Stayed for 5 days.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No service, inflexible booking

Be careful booking this. Reservations seem only to be refundable within a few hours of you making the booking. The room had no room service, and we had to take our dirty towels to the front desk to have them replaced. Trash also isn't removed from the room. Bathroom was in poor condition with dirt around the edges of the floor, the plug had been removed from the bath, and the door barely closed. The air conditioner blasted about 30 seconds of arctic air before switching to warm air (and it was sub freezing outside).
Stayed 3 nights in Jan 2025

6/10 Okay

DANIEL

Liked: Staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Anthony

It was close to my work.the tv didn’t work very good!
Stayed 4 nights in Jan 2025

10/10 Excellent

Davion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

6/10 Okay

George

The heat/AC unit in the room was very noisy when it was running. It woke me up every time it started up.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

christopher

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping at all, hard to get somebody at the front desk
Stayed 7 nights in Nov 2024

8/10 Good

Phil

Travelled with family
Good little spot. Quick stay, the staff was friendly and the area is quiet.
Stayed 3 nights in Nov 2024

4/10 Poor

Marufah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It would be ideal if you were traveling and needed a place to stay the night. If not, find alternative I had made a payment online before my visit but got there and was asked for a $100 deposit fee that must be a cash payment. The room had this foul smell, and the microwave was rusted. I asked for a change of room, which was a bit more conducive than the prior one, but the situation didn't differ much.
Stayed 1 night in Nov 2024

8/10 Good

Lora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Uninhabitable….but the AC worked great!!

I was grateful I only booking it for one night. There were dead bugs in the fridge (took pics) and the freezer in the little dorm fridge was disgusting. I had carry out that needed to be put in the fridge and I lined the shelves with plastic bags I had in the car. I put clean socks on when I got into the room and before I went to bed they were filthy dirty. And then to top that off a bug ran across the sheets while I was settling in. The socks got dirtier in the morning while getting ready, which did NOT include a shower because the tub did not look clean at all. I told the guy in the office about my issues and that I wanted a refund and he said I had to contact the company I booked it thru. ZERO accountability for the condition of the room and zero sympathy for my experience.
Stayed 1 night in Oct 2024

8/10 Good

JODY

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2024

4/10 Poor

Michael, Clinton

Stayed 1 night in Sep 2024

2/10 Terrible

Michelle A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here!

Beware of this place. NO security!! The key card did not open any of the locked doors and the main door going to the room hallways from outside was broken and wide open. The screws on the latch to our hotel room door were loose and the latch wouldn't close. The room smelled of mold and the air-conditioned filter was black.
Stayed 1 night in Oct 2024

2/10 Terrible

Imari

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay there bed bugs
Stayed 3 nights in Sep 2024

8/10 Good

Crystal

Travelled with family and small children, Business traveller
Liked: Cleanliness
Doesn’t offer breakfast, spacious room
Stayed 1 night in Sep 2024

8/10 Good

Latoshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Clean and inexpensive place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2024

8/10 Good

Patricia L

Business traveller
Liked: Amenities
Disliked: Cleanliness
That was something all over the inside of the microwave. The refrigerator had leftover drinks inside of it.
Stayed 7 nights in Aug 2024

2/10 Terrible

Isaiah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was dirty and nothing worked, luckily no bedbugs
Stayed 2 nights in Aug 2024