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Hotel Marinela Sofia

5.0 star property

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Photo gallery for Hotel Marinela Sofia

Garden
Premium bedding, minibar, in-room safe, desk
6 restaurants, lunch, dinner served; international cuisine
4 bars/lounges, poolside bar
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Gym

Explore the area

Map
100 James Bourchier Blvd, Sofia, 1407
  • Vitosha Blvd
    ‪16 min walk‬
  • National Palace of Culture
    ‪3 min drive‬
  • Alexander Nevski Cathedral
    ‪5 min drive‬
  • Sofia (SOF)
    ‪19 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 270 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Standard King Room

Premium bedding, minibar, in-room safe, desk

Standard King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice-Presidential Suite

Vice-Presidential Suite | Premium bedding, minibar, in-room safe, desk

Vice-Presidential Suite

  • 135 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Marinela Sofia

Luxury hotel connected to the convention centre in Sofia with 6 restaurants
This smoke-free hotel features 6 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a nightclub, 4 bars/lounges and a health club are on-site.
Hotel Marinela Sofia offers 258 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Sofia hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
With your stay at Hotel Marinela Sofia, you'll be connected to the convention centre and within walking distance of Park Center. Free WiFi in public areas, 6 restaurants and 4 bars are available.
  • Free WiFi
  • Drinking and dining options include 6 restaurants, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes on foot from Park Center and a 1-minute drive from Yuzhen Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Marinela Sofia offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17470 square feet (1623 square metres) and includes a conference centre. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Marinela Sofia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Sofia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotel Marinela Sofia has 6 restaurants serving lunch and dinner.
Panorama – This fine-dining restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Restaurant Bulgar – This fine-dining restaurant serves lunch and dinner. Open daily.
Captain Cook – Overlooking the garden, this restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Marionette – This brasserie specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (BGN 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BGN 40 per person
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Captain Cook
  • Marionette
  • Panorama
  • Restaurant Bulgar

Things to do

  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (17,470 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BGN 40 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BGN 40 per person
  • Airport shuttle fee: BGN 40.00 per person (one way)
  • Self-parking fee: BGN 40 per night
  • Pet fee: BGN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Marinela Sofia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kempinski Zografski
Kempinski Hotel Zografski
Kempinski Zografski
Kempinski Zografski Hotel
Kempinski Zografski Hotel Sofia
Kempinski Zografski Sofia
Zografski
Zografski Kempinski
Hotel Marinela Sofia
Hotel Marinela
Marinela Sofia
Hotel Marinela Sofia Hotel
Hotel Marinela Sofia Sofia
Hotel Marinela Sofia Hotel Sofia

Hotel Marinela Sofia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 420 reviews
Rating 8 - Good. 137 out of 420 reviews
Rating 6 - Okay. 76 out of 420 reviews
Rating 4 - Poor. 34 out of 420 reviews
Rating 2 - Terrible. 36 out of 420 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jamil

Business traveller
Disliked: Cleanliness, staff & service, amenities
This was the worst hotel I have been to in years. My room phone 1624 was not working for the whole 5 days I stayed there. I could order anything from the room. If I needed anything from toothpicks to an emergency kit, I had to go downstairs from the 16th floor. I reported it every single day, sometimes twice a day. They wrote it down on papers and never did anything about it, like never. It was the worst trip and stay asides the gym facility and friend staff that bit was terrible considering I paid more than $1k for 5 nights in a junior suite that was broken. The hotel is not worth it at all.
Stayed 5 nights in Nov 2024

8/10 Good

daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good value for price
Cleaning room was terrible , did not wash coffee cups , did not clean well
Stayed 3 nights in Nov 2024

10/10 Excellent

Yurii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pool and gorgeous lobby.
Stayed 6 nights in Nov 2024

10/10 Excellent

Timothy Shaun

Stayed 2 nights in Sep 2024

10/10 Excellent

plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive
Stayed 3 nights in Sep 2024

8/10 Good

Jevon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

yoseph

Stayed 4 nights in Jul 2024

6/10 Okay

david

Disliked: Staff & service
The public areas are lavish but service levels for a 5 star international hotel were dreadful. It felt like a load of concessions rather than a joined up business. I was told I couldn’t sit in the bar area by the spa as I had bought my drink at another bar. That’s absurd. A few weeks of training could solve a lot of the problems.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vijay

Stayed 1 night in Jun 2024

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

prakash

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The staff around the hotel do not acknowledge the guests. House keeping do not come around every day and i had to make a complaint to have my room cleaned, and only got a sorry from the manager. The restaurants and Japanese garden within the property were the best parts of my trip.
Stayed 4 nights in Jun 2024

10/10 Excellent

AKIYO

Liked: Cleanliness, staff & service, property conditions & facilities
ビトシャ山とアレクサンダー　ニエフスキー大聖堂の屋根が金色に光るソフィアの街が見渡せるお部屋でした。
このホテルは紳士的なレセプションの方が何時もサポートしてくださいました。　 有難う御座いました。　
Stayed 1 night in Jun 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

daniel

Liked: Property conditions & facilities, room comfort
Worth the price
Service of all staff very poor TV channels do not work nor telephone to reception Only good thing is room and Burrata restaurant Parking very expensive 40 leva per day !!!
Stayed 1 night in May 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish luxury and very convenient location
Stayed 6 nights in Feb 2024

8/10 Good

Mahbubul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful
Stayed 11 nights in Apr 2024

6/10 Okay

Noshaab

Business traveller
Disliked: Cleanliness, staff & service
Average hotel,
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Only place we will stay in Sofia
Stayed 3 nights in Mar 2024

8/10 Good

Philippe

Stayed 2 nights in Mar 2024

10/10 Excellent

Simone

Stayed 4 nights in Mar 2024

6/10 Okay

Adel

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Alessandro

Stayed 3 nights in Dec 2023