2/10 Hirveä
Nina Annika
Matkusti kumppanin kanssa
30.8.2023
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was told to be soundproof. It wasn’t and you could hear everything from the hallway even the next room taking a shower can be heard from our room. At night time some of the guests came in late and you can hear everything because the door doesn’t block the noise at all.
We were promised starting appetizer but didn’t have them until i called about it.
We asked for a blanket to sleep with because the room only had a sheet to sleep with. I called about it and the employee were rude and told us that it is summer so we could open up a window to let the heat in but that they will not give us blankets even if we wished for them. So we slept badly. Also we found out the matteres were turned the wrong way. The side you sleep on was turned to the floor. At first jumping on the bed it was hard as a rock and didn’t give in at all. We had to turn the whole matteres around and make the bed again ourselves.
Over all we really were wating on this trip to Italy and a great hotel but it was big dissapointment.