Courtyard by Marriott West Springfield

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Dates

January 2025

February 2025

Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Breakfast available

Pool

Parking included

Housekeeping

Laundry

Explore the area

885 Riverdale Street, West Springfield, MA, 01089

Big E
20 min walk
Olympia Ice Center
3 min drive
Majestic Theatre
3 min drive
Hartford, CT (BDL-Bradley Intl.)
26 min drive

Room options

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 4
2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

24 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

24 sq m
Sleeps 4
2 Queen Beds

Suite, Multiple Beds

30 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

33 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with free parking, a quick walk to Connecticut River

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space. Housekeeping is available on request.

Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott West Springfield. During your stay, you're just a quick walk from Q Pin 2's. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Enjoy a meal at the bistro or drinks at the lobby lounge
Full breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include newspapers, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
9 minutes by foot from Connecticut River and a 3-minute drive from Big E

Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

The Bistro – This bistro serves breakfast and dinner.

The Bistro Bar – On-site lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
A bar/lounge
A coffee shop/cafe

Restaurants on site

The Bistro
The Bistro Bar

Things to do

24-hour gym
Indoor pool

Family friendly

Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
675 square feet of conference space
Meeting room

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Pool hoist on site
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Towels provided

Entertainment

55-inch LED TV with premium satellite channels
Hulu
Netflix
Streaming services

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 December 2024 to 24 December 2024 (completion date subject to change). The following areas are affected:

Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008893250

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel

Courtyard Marriott Hotel

Courtyard Marriott West Springfield

Courtyard Marriott

Courtyard West Spring Marriott

Courtyard by Marriott West Springfield Hotel

Courtyard by Marriott West Springfield West Springfield

Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Michael

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really awesome stay. Room had everything I needed and the bed was the best part.

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Gina

28 Sept 2024

Liked: Staff & service

Stayed 2 nights in Sep 2024

6/10 Okay

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean and the staff was friendly

Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

6/10 Okay

Amber

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

AMY

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Professional and friendly staff, convenient and clean hotel.

Stayed 1 night in Sep 2024

8/10 Good

MONIQUE

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

andrew

17 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 4 nights in Sep 2024

8/10 Good

Janice

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Travelled with family

14 Sept 2024

Liked: Amenities

Beautiful place to staff and the front desk staff are amazing ! The beds are comfortable and the rooms are modern and nicely decorated !

Stayed 1 night in Sep 2024

10/10 Excellent

Fernando, Miami

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Giselle

5 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

4 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

30 Aug 2024

Liked: Room comfort

Disliked: Staff & service

Not what I expected

We were traveling for hours and were exhausted so we couldn't wait to check in to our room. When I walked in, the place was beautiful! But, immediately, I was "greeted" by an employee at the service desk who acted like I was bothering her by trying to check in. I'm pretty sure I woke her up from a nap. She mumbled every single thing she said so we had no idea what she was saying but were afraid to ask her to repeat herself because she was so mean. Then, we got to our room and it was definitely not what I expected for the amount of money I paid. Dirty blanket, disgusting shower, a sink that didn't drain, etc. I specifically went with this hotel because we had such a great experience at a different Courtyard Marriott so I was spending a little more on a room, but was disappointed in this one. On another note, the staff in the morning was pleasant and the bistro breakfast was great! *Tried to add photos but it won't let me.

Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family

29 Aug 2024

Staff were wonderful. Gym was great. Room bathroom door would not open all the way, kept getting stuck on tile flooring. Shower water got everywhere on bathroom floor because of shower-head and glass door setup. For the price, it was disappointing to not have a small complimentary breakfast option.

Stayed 1 night in Aug 2024