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University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Aerial view
Daily buffet breakfast (USD 15.00 per person)
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    ‪5 min walk‬
  • Springfield Expo Center
    ‪6 min walk‬
  • Hammons Field
    ‪7 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Vīb Best Western Springfield

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1001)
The price is €95
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Vīb Best Western Springfield

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a 24-hour fitness centre, a short walk to Missouri State University
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Missouri State University. You'll find features such as an indoor pool, a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Missouri State University and a 5-minute drive from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Q Street Perk – This coffee shop specialises in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 7.50 for children
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Samuel, Naples

Stayed 3 nights in Dec 2024

10/10 Excellent

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service
We’ve stayed here at this property 3 times. The rooms are decent. It is very quiet, the lobby is gorgeous , has a coffee shop inside that is good, and the staff member was AMAZING. However, the rooms are outdated, the mattresses aren’t really comfortable, and the tub in our room was moving while in the shower a little bit. For the price, we expected a little better accommodations. I think next time we’re going to find someplace else in Springfield. Disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Dec 2024

2/10 Terrible

daniel, redmond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to a dishevled sofa with cushions on the ground. There was trash shoved into the sofa cracks, behind the bed, and inside of the nightstands. The dropped ceiling in the shower had broken and missing tiles making you wonder if there are cameras hidden. The curtains were shredded and there were loud "bangs" from doors opening and closing all night. This is a run down place mascarading as upscale. Spend half on another place and be 100x happier and well rested. Trust me...
Stayed 1 night in Dec 2024

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

christopher, nixa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Cutberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Travelled with family
Liked: Amenities
Disliked: Staff & service
So this was my first time staying here but had frequented the hotel many times for conventions and gatherings. I liked the lobby and atrium but the service was terrible. Was checked in by a tween boy who didnt want to be there with no interest in my stay or well being he pretty much tossed my keys and bolted. We stayed two nights and needed towels and was told there was none and they might bring us some later but that didnt happen. I asked the cleaning lady who had a full stack of towels stuffed in between her and the cart and she nor her helper spoke any english. I always make an effort to explain this when I check out but was givin the same hospitality as when I checked in. I asked if there was anything they could do to help smooth over the stay and she looked around and found drink vouchers that was for Expedia bookings....WHICH I WAS and when your leaving.... lol so that just added salt to the wound. Anyways its a nice place just don't expect extra towels or friendliness.
Stayed 2 nights in Dec 2024

8/10 Good

Michael S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was nice and the room was clean. It was good for a place to sleep with not a lot of extra amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Justice

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water in shower or sink. I had this problem 3 other times I stayed. For some reason I just keep coming back and blaming it on the room. I’ve stayed here many times for work and it seems to get worse every time. Place has great potential but really needs an update. Everything is old and outdated. You’ll never have hot water to shower. I’ve stayed 30 times but this last time will be my last. Worse and worse and worse each time I go. Time before this I had a random guy come into my room with a key, notified desk and it wasn’t a worker just a random guy they gave a key too. And once again then no hot water. Place was great 20 years ago. But not anymore. Stay at a motel 6 if you want an upgrade and that’s saying alot.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Stayed 1 night in Nov 2024

4/10 Poor

Nazar

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
Dirty rooms, cockroaches, dirty linen on beds
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Stayed 2 nights in Dec 2024

6/10 Okay

Bryan

Business traveller
Liked: Room comfort
Satisfactory in Springfield
University Plaza is a tired hotel in downtown Springfield. It is in heavy need of a remodel, but the rooms are large and comfortable. It has a convenient location with easy walk to multiple restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Nov 2024

10/10 Excellent

gregory, astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and nice staff
Stayed 7 nights in Dec 2024

2/10 Terrible

John

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Extremely disappointed
Called repeatedly no one answered and no one called back. I still don’t know what my bill is and at the end they say another $10 for parking. Never heard or saw that.
Stayed 1 night in Dec 2024

4/10 Poor

Judy

Disliked: Property conditions & facilities
This hotel needs to take a break and upgrade every room. Old, old , old! ceiling in my bath was falling out. The tub in my daughter's room was stained and looked dirty. The carpet was wrinkled up in my room. Two lamps were missing in my room. This hotel is about 25 years old. Fix it.
Stayed 1 night in Dec 2024

6/10 Okay

JESSICA

Travelled with family
Liked: Cleanliness, amenities
Large lobby area with a bar and lots of tables and chairs to lounge in and socialize. Rooms could use a good updating. Coffee was in bathroom which was a very strange place. No fridge or microwave in room. Floor to ceiling window was nice. Would be nice to have a way of cracking open for fresh air. Front desk check in guy and gal were very friendly. Coffee shop gal in the morning acted annoyed and not super friendly. Location was a few blocks from lots of restaurants and bars which in summer when warmer and longer daylight would be a nice stroll but we drove and parked in parking garage
Stayed 1 night in Dec 2024

4/10 Poor

Adesha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room was very outdated, wallpaper was peeling, the exhaust in the restroom was poor. For the price we paid it should have included a refrigerator and microwave. The lobby bathroom was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024