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University Plaza Hotel and Convention Center Springfield

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Lobby sitting area
Aerial view
Daily buffet breakfast (USD 15.00 per person)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Hammons Tower
    3 min walk
  • Missouri State University
    5 min walk
  • Q Street Perk
    2 min walk
  • Springfield, MO (SGF-Springfield-Branson National)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

University Plaza Hotel and Convention Center Springfield

Springfield hotel in Walnut Street with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at University Plaza Hotel and Convention Center Springfield. During your stay, you're just a quick walk from Hammons Tower. You'll find features such as an indoor pool, a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Terrace Grille
  • Buffet breakfast served weekends for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Hammons Tower and 5 minutes on foot from Missouri State University
  • Cats and dogs welcome for a fee (restrictions apply)
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 39000 square feet (3623 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Terrace Grille – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Q Street Perk – This coffee shop specialises in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 7.50 for children
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1006 reviews" "
Rating 8 - Good. 260 out of 1006 reviews" "
Rating 6 - Okay. 196 out of 1006 reviews" "
Rating 4 - Poor. 99 out of 1006 reviews" "
Rating 2 - Terrible. 82 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind. I even extended my stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carmen

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Springfield

Stayed 2 nights in Sep 2024

10/10 Excellent

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Darlene

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and worn but the location when visiting campus can’t be beat.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities
This property, while updated in the common areas, needs an entire overhaul!!! Rooms are awful including bathrooms, beds, pillows, flooring etc! Had to ask for housekeeping to come and our two other rooms did not get serviced. Handicap accessible rooms were not and were very far from the one set of elevators! Super disappointed with the food service as well!!! Will NOT be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Sep 2024

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, staff & service
We generally book the property because it has free parking and a shuttle to and from the airport. However, when we returned from our flight there was no shuttle available. We ended up having to take a taxi back to the hotel. Secondly, our towel rack fell off the wall the first time I tried to dry my hands. The staff was courteous and the locstion is good.
Stayed 1 night in Sep 2024

6/10 Okay

Christian

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I like it’s pet friendly, it’s a nice hotel with pool
Stayed 1 night in Sep 2024

4/10 Poor

Tim

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is outdated and work was being done on the hotel while we stayed. Cold water was unavailable for two of the three days we stayed there and we weren’t able to shower till the last day.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Love this property. Never disappoints.
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs some love
We were on a quick couples getaway. Chose the hotel because of location, and the location was great. The hotel itself however needs some love. Outdated decor, but beyond that basic cleanliness was lacking. Trash in stairwell, dirty towel in our room, mold in air vents. We got the serious ick factor
Stayed 2 nights in Sep 2024

6/10 Okay

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yoannia

Stayed 1 night in Aug 2024

6/10 Okay

Preston, Elkland

Liked: Cleanliness, staff & service, property conditions & facilities
We had to wait about 40 minutes for are room to be ready. We showed up at 5 check in was at 4.. Staff was friendly and apologetic. Other than having to wait we liked our stay overall.
Stayed 1 night in Sep 2024

4/10 Poor

Weiping

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t allow us to check in earlier at all. Which I can understand. Not enough hot water for last night’s shower. No hot water at all this morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLD
Old and run down. Our shower floor was cracked. Staff was not friendly or helpful. We stayed during the week and they did not serve the breakfast buffet either day. Ate at the restaurant in the lobby for dinner one night and waited for service for 20 minutes; we were the only guests having dinner in there. Unfortunately, would not recommend or stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024