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Carlyon Bay Hotel

4.0 star property

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Photo gallery for Carlyon Bay Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
View from room
Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk

Explore the area

Map
Sea Road, St Austell, England, PL25 3RD
  • Charlestown Harbour
    ‪19 min walk‬
  • Eden Project
    ‪8 min drive‬
  • Porthpean Beach
    ‪13 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (Inland Facing)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Small Double Room, Inland View

Small Double Room, Inland View | In-room safe, desk, iron/ironing board, free WiFi

Small Double Room, Inland View

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Inland Facing)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room, Sea View

Single Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Sea View

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed (Inland Facing)

Standard Single Room, 1 Single Bed (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed (Inland Facing)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Convertible, Sea View

  • Sea view
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About this property

Carlyon Bay Hotel

Art Deco hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Carlyon Bay Hotel offers 86 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Carlyon Bay Hotel. During your stay, you're just a quick walk from Crinnis Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Bay View Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, body scrubs or body treatments at Carlyon Bay Hotel Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Within a 15-minute walk of Crinnis Beach and Shorthorn Beach
Carlyon Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Carlyon Bay Hotel. Self parking is free.

This 4-star St Austell hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Bay View Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Taste – This brasserie serves breakfast and dinner. Open daily.
The Club House – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Polish, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: GBP 18.50 for adults and GBP 9.25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bay View Restaurant
  • Taste
  • The Club House

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per night.
  • Cots (infant beds) are available for GBP 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.5 for adults and from GBP 9.25 for children
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Carlyon Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 391 reviews
Rating 8 - Good. 89 out of 391 reviews
Rating 6 - Okay. 26 out of 391 reviews
Rating 4 - Poor. 6 out of 391 reviews
Rating 2 - Terrible. 1 out of 391 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious hotel with the most amazing views. Try to get a sea view because it’s well worth it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with really friendly staff
Beautiful hotel with really friendly staff would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service across all areas from bar, dining to reception
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cornwall 24
This is one of the few hotels that I stay in, where the quality of service just gets better and better, the room was great as is the quality and options on food, very central in terms of Cornwall. Only gripe is the bin on the bathroom had not been emptied from the previous occupant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay.
All members of staff were so smiley and helpful. The chef was very supportive with allergies and worked out a menu suitable for dairy/soya free which was very kind and hopefully next time we can try it out as this time we are out. They cooked a beautiful dairy free breakfast for her. The breakfast buffet was beautiful and all delicious. The spa was amazing, loved the fact that no children were in there which made it a very relaxing experience. It is 10 minutes walk to a beautiful beach. The hotel is gorgeous and we will definitely visit again.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building work next morning in the room two doors away wasn’t great
Stayed 1 night in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moneys worth
Stayed 1 night in Nov 2024

10/10 Excellent

DEBORAH ANNE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and lovely spa area
Stayed 1 night in Oct 2024

10/10 Excellent

Madasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scolmore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class!
The Carlyon Bay is top class. Super attentive staff and very comfortable too.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good service, nice pool and spa. Rooms a little dated, but ok. Fantastic breakfast. They have lots of EV chargers which is great (although not the cheapest).
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable we hated to leave.
Wonderful stay. Had all of the amenities we needed. Convenient to all of the sites. Restaurant choices were plentiful. Food was delicious. We were so relaxed we did not wan to leave.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and very pleasant stay
Stayed 3 nights in Aug 2024

10/10 Excellent

SHARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 COURSE SUPER STAR SET MENU
The 3 course set menu was absolutely first class and a decent size glass of wine included.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very restful and relaxing
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Always an amazing stay here, perfect hotel. Grrat location, helpful and friendly staff, great leisure facilities (I especially love the outdoor pool), fantastic food. Its all very good.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round until check out time when the bill was wrong in two places, not in my favour (unsurprisingly). Sorted but shouldn't have happened.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place
Stayed 1 night in Jul 2024

8/10 Good

Tina, Feltham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view and amenities, outdoor heated pool, tennis courts, golf course as well as spa facilities too. Getting drinks in the bar was a bit slow 3 staff on duty at the bar, and all standing behind it. but only taking orders once their manager pointed out they needed to. Some guests had table service and others had to go up to the bar. No real reason as to why the difference in treatment of guests. Maybe inexperience more than anything. Overall lovely place and would stay again.
Stayed 1 night in Jul 2024