2/10 Hirveä
Simon P.
16.9.2024
Huonoa: Siisteys
Nice resort - but AVOID Queenswood Holidays
We arrived after more than a ten hour journey to find the property had not been prepared or cleaned, we immediately contacted the owner who apologised and asked us to go to the bar to have a drink promising to pick up the tab. After an hour and half we were informed the property had been prepared, returning to the property we found it had been cleaned but to a poor standard. The property is described as being luxury, I would describe it as being tired and in need of some tender loving care. However, the most disappointing thing has been the total silence from Amy Tucker the owner, despite numerous emails and text messages she hasn't had the courtesy of replying - a total lack of customer service - spend your money somewhere else and AVOID QUEENSWOOD HOLIDAYS..
Simon P.
Yöpyi 7 yötä elokuussa 2024