4/10 Huono
Joshua M.
23.2.2025
Listing inaccurate
We arrived at Waterlemon villa with 4 young children to find out there was no water and we were told to use buckets if we needed the bathroom. Blankets/sheets also were dirty and our ac was broken in one room. The replacement ac leaked all over our floor which just added to everything We were patient and understanding as we travel a lot and things happen. We then found out the pool is NOT HEATED which was a big disappointment because the main title in the listing states that it’s a heated pool. The water turned on the following day but was cold with and then we fully lost water again the following day. So we couldn’t take showers/wash clothes after long days with kids. The owner Nicole offfered minimal compensation and made us jump through hoops. She was not helpful nor was she understanding about our situation. She was hesitant to even give any compensation and delayed mentioning It at all. She said she could understand but did not act liked she cared at all with the situation we were in. We tried booking another villa bc we had no running water for more than 50% of the time. Both Vrbo and the owner were less than helpful. Please be careful if you book here
Joshua M.
Yöpyi 9 yötä helmikuussa 2025