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Bannatyne Spa Hotel Hastings

4.0 star property

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Photo gallery for Bannatyne Spa Hotel Hastings

Lobby
Body treatments, body scrubs, facials, manicures and pedicures
Indoor pool
Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service

Explore the area

Map
Battle Road, St Leonards-On-Sea, England, TN38 8EA
  • Hastings Pier
    ‪8 min drive‬
  • White Rock Theatre
    ‪8 min drive‬
  • Hastings Castle
    ‪10 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Bannatyne Spa Hotel Hastings

Hotel with a full-service spa, in the vicinity of Alexandra Park
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and 24-hour room service.
Bannatyne Spa Hotel Hastings offers 38 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Bannatyne Spa Hotel Hastings. During your stay, you'll be within walking distance of Blackhorse Quarry. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Conservatory
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, massages or body scrubs at the spa
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Battle Abbey and Battlefield and 7 minutes from Alexandra Park
Bannatyne Spa Hotel Hastings offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Bannatyne Spa Hotel Hastings. Free self parking is available.

This 4-star St Leonards-On-Sea hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
The Conservatory – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace Bar – This cocktail bar specialises in international cuisine and only serves light fare.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terrace Bar
  • The Conservatory

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bannatyne Hotel
Bannatyne Spa Hastings
Bannatyne Spa Hotel St Leonards-On-Sea
Bannatyne Spa St Leonards-On-Sea
Hotel Bannatyne
Bannatyne Spa Hotel Hastings Hotel
Bannatyne Spa Hotel Hastings St Leonards-On-Sea
Bannatyne Spa Hotel Hastings Hotel St Leonards-On-Sea

Bannatyne Spa Hotel Hastings Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 403 reviews
Rating 8 - Good. 138 out of 403 reviews
Rating 6 - Okay. 35 out of 403 reviews
Rating 4 - Poor. 19 out of 403 reviews
Rating 2 - Terrible. 10 out of 403 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Natalie

Business traveller, Travelled with partner
Liked: Staff & service
I found the lady in the lounge bar rude. I asked it there was any chicken wings and instead of saying no like most customer service friendly people would she was rude. I paid for executive room, it smelt of dog so had to be moved, the room we when got was half the size and not value for money atall, it was more of a basic room but was told it was executive. The spa and changing facilities are in urgent need of a refurb. There should also be cleaning carried out whilst people are using it.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

8/10 Good

Andrea, Bexhill on Sea

Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
We had a lovely stay from start to finish the hotel was very welcoming, food and room spot on.
Stayed 1 night in Oct 2024

8/10 Good

Isis

Stayed 1 night in Sep 2024

10/10 Excellent

Shena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! Food was delicious! Highly recommend. We had been traveling for 3 weeks in the UK and France. This was the only hotel to provide luggage racks! And not just one, but two! As a senior, having to sit on the floor to locate things in my suitcase each day is not easy. This simple addition was much appreciated. Finally, a facecloth! Two would have been better for two people but I was happy to have one at all. I don’t understand why they are considered a personal item in Europe. Having to travel with a wet facecloth is quite inconvenient and rather ridiculous to this Canadian. So this too, was a very appreciated item.
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful property and the access to the health club was awesome.
Stayed 3 nights in Sep 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and comfortable and the staff welcoming. Not sure it is very good value for money though - the shower controls were broken but did function, EV charging was not available at the hotel but a short walk away near the gym/spa, but was even more expensive than chargers at motorway services! Service at breakfast for anything other than the buffet was a little slow, despite there being very few guests. Apart from these few niggles we enjoyed our overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s lovely. Our daughter’s wedding was held here & we stayed the weekend. Everyone was so kind & thoughtful. Daniella, the GM was there for us when needed, so was Sofia & I’m deeply sorry I can’t remember the name of the other girl. She was so attentive & seemed sort of ubiquitous. She was everywhere helping. She was @ breakfast as well as the Montgomerie room. The elevator was inoperable the last day, we’d luggage bc we flew in from the US. However, two gentleman came up to our room to help bring our luggage down. Thanks again for taking care on Denille & Robert on their special day & for showing both families a hospitable time.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged - awaiting refund
Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.
Stayed 1 night in Aug 2024

8/10 Good

Sergi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carole Anne

Travelled with family
Liked: Property conditions & facilities, room comfort
Could be a gem - but they need to add Service
Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below TVs didn’t work. It was a true disappointment! Cannot recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in. Went to room but was still being cleaned. Got asked to wait 25 min and they would come and get us. Waited in bar for 40 min and decided to ask reception if room was ready now. Got told. ‘Oh. Yes. Sorry’ Apart from that it was a nice hotel with good food and good early bird dinner options. Would stay here again but found price was high.
Stayed 1 night in Jul 2024

8/10 Good

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay, the staff are attentive and discrete, the food is delicious. The only reason we down graded the rating was due to the need of some decoration and repairs. The window in our room was broken, the floor in the toilet lifting and mastic was poorly replaced. Little elements but not expected in a hotel of this rating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
All good, excellent room. Good Rates, clean rooms and Breakfast was okay.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff are so friendly
Stayed 1 night in Jun 2024

8/10 Good

Maria

Great location for a relaxing weekend
Stayed 1 night in May 2024

8/10 Good

Sue

Stayed 2 nights in May 2024

10/10 Excellent

Joseph Anthony

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024