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Best Western Troy Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Exterior
Lobby
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • Gateway Conference Center
    ‪10 min drive‬
  • The Gardens at SIUE
    ‪14 min drive‬
  • Cahokia Mounds State Historic Site
    ‪15 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Troy by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (610)
The price is €137
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Holiday Inn Express Troy by IHG

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Troy Hotel. During your stay, you'll be close to Edwardsville Arts Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from World's Largest Catsup Bottle and 10 minutes from Gateway Conference Center
Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 809 reviews
Rating 8 - Good. 271 out of 809 reviews
Rating 6 - Okay. 104 out of 809 reviews
Rating 4 - Poor. 47 out of 809 reviews
Rating 2 - Terrible. 40 out of 809 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
I liked that it was close to Cracker Barrel and it was quiet. The bed was comfortable. After driving seven hours, I was looking forward to a nice hot shower. The water was lukewarm not hot. The bedspread had stains on it. One of the towels was old and frayed on the end.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a good price.
Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
Wouldnt stay here again.
Check in was fine, the front desk person was very nice. The room was dirty, still had trash and chargers left from previous occupants. When checking out had to wait for the person to come inside from smoking her cigarette. I know its not a 5 star place, but was disappointed in the lack of cleanliness.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John Hayford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Dec 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have bar soap
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families with young kids
Excellent service, room was very well arranged for our small kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

KAY

Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Stayed 2 nights in Oct 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Nov 2024

2/10 Terrible

dezarae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Aaron

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

PHILLIP, VANCLEAVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

PHILLIP, VANCLEAVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, friendly staff, clean rooms.

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
"Best" Western?
Peeling, fraying wall coverings. Elevator door sticks. Pool water had a yellowish tint; looked like it needs a cleaning. Worst of all was the shower head. Appeared to have hard water mineral and dirt build-up. I've stayed at Best Western in the past. This is far from "Best".
Shower head with gross build-up.
Stayed 1 night in Oct 2024

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the pool was open early!
Stayed 1 night in Sep 2024

6/10 Okay

PHILLIP, VANCLEAVE

Fair to average accommodations, not worth cost but, when in need, any port in a storm. Nonsmoking-room smelled just smoked in, though linens were clean as was bathroom. no coffee pot or fridge in room. got good night's sleep in spite of this.
Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Everything was fine . Clean, stocked and the biscuits and gravy were wonderful...
Stayed 1 night in Sep 2024

6/10 Okay

Randal, Elkhart

Liked: Property conditions & facilities
Average, did not service room although we stayed two nights
Stayed 2 nights in Sep 2024