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Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5 star property

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Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪10 min walk‬
  • Busch Stadium
    ‪16 min walk‬
  • Gateway Arch
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

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Miscellaneous

Hyatt Regency St. Louis at The Arch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (3744)
The price is €225
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Hyatt Regency St. Louis at The Arch

About this property

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Hotel with a 24-hour fitness centre, a quick walk to America's Center Convention Complex
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Louis - Downtown Conv Ctr by IHG. During your stay, you're just a quick walk from Washington Avenue Historic District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at STL Sports Hall of Fame
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of America's Center Convention Complex and Dome at America’s Center
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn St. Louis - Downtown Conv Ctr by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1056 reviews
Rating 8 - Good. 318 out of 1056 reviews
Rating 6 - Okay. 179 out of 1056 reviews
Rating 4 - Poor. 86 out of 1056 reviews
Rating 2 - Terrible. 102 out of 1056 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
I didn’t like the parking
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay somewhere that has onsite parking
We came in on a thursday night ans was advised of construction and a nearby secured parking lot. I went to said nearby parking lot it was anything but secure and had a sign denying any liability of anything The place was dark and had broken glass everywhere.... Holiday Inn...you can do better for your customers Very disappointing
Stayed 1 night in Dec 2024

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and the breakfast buffet was really good. Fresh and hot
Stayed 1 night in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Briyelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the holiday inn was better than expected. Everyone was very friendly and the hotel was clean. My only complaint is the parking lot situation and the fact they didn’t provide us with any soap.
Stayed 1 night in Dec 2024

4/10 Poor

Jeannette

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They not only didn't give me back my deposit, they charged me again for it and I've disputed it but didn't get it back from my bank. I should of never used my venmo or this wouldn't be a problem.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The stay was great only down side was the construction that's going on. Breakfast was good also.
Stayed 1 night in Dec 2024

10/10 Excellent

Desmond

Liked: Staff & service
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Tamra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the game.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Panth

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You've been warned
I visited the front desk for maintenance issues twice in the first night of my stay. Nothing in the room worked right (Shower faucet, sink faucet, TV, iron, microwave, you name it). You only get room service if you fill out a form and rush down to the front desk before 8am to submit it. The room was dirty. The entire hotel smells like an old, condemned bar. The gym is terrible. The pool is the size of a hot tub. What else can I say? I've stayed in motels that were nicer.
Stayed 4 nights in Nov 2024

8/10 Good

Audrey

Travelled with family
Construction work on the immediate convention center next door pretty much was the problem Everyone was very friendly. Nice breakfast and staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Catorria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Amber

Liked: Staff & service
Staff were helpful
Stayed 1 night in Oct 2024

10/10 Excellent

ReAnna

Stayed 1 night in Nov 2024

2/10 Terrible

Taranda

Disliked: Cleanliness
Horrible !
Stayed 1 night in Nov 2024

6/10 Okay

Riketra, Granite City

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property description said there would be parking available. When we got there we were told to park across the street in public parking. Did not feel very safe leaving my car there overnight when I was expecting to be able to park on the property. The construction made it confusing for us and our uber drivers to find us. However, I know this is not the hotels fault and the staff was not aware of the description about parking that I saw when I made the reservation. Staff was super friendly and we felt very safe once we got into our hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Alok

Disliked: Cleanliness, staff & service
Guest Noisy. Staff did not respond.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was absolutely lovely, let me know about different events happening in the area. The parking was a little crazy, but overall we will definitely stay again
Stayed 1 night in Nov 2024