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Hyatt Regency St. Louis at The Arch

4.0 star property

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Photo gallery for Hyatt Regency St. Louis at The Arch

Miscellaneous
Exterior
Lobby
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
315 Chestnut St, St. Louis, MO, 63102
  • Gateway Arch
    ‪6 min walk‬
  • Busch Stadium
    ‪8 min walk‬
  • St. Louis Union Station
    ‪2 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • 67 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • 57.6 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Eco-friendly toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible, Bathtub

  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 34.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (SHOWER)

Room, 2 Double Beds, Accessible (SHOWER) | Bathroom | Eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible (SHOWER)

  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (ARCH)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (ARCH)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (ARCH)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (ARCH)

  • 36.4 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (ARCH)

Deluxe Room, 1 King Bed (ARCH) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (ARCH)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Regency St. Louis at The Arch

Hotel with 3 restaurants, a short walk to Gateway Arch
3 restaurants, 2 bars/lounges and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around Hyatt Regency St. Louis at The Arch gets high marks from our customers. During your stay, you're just a quick walk from Gateway Arch. Free WiFi in public areas, 3 restaurants and 2 bars are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 10-minute walk of Gateway Arch and Busch Stadium
  • Dogs welcome for a fee
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 83000 square feet (7711 square metres) and includes conference space. A health club, a rooftop terrace, and a vending machine are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star St. Louis hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
RED Kitchen & Bar – This restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar.
Ruth's Chris Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Brewhouse Sports Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks® – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 28 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brewhouse Sports Bar
  • RED Kitchen & Bar
  • Ruth's Chris Steakhouse
  • Starbucks®

Things to do

  • Health club

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 83,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 28.00 for adults and USD 10 to 20 for children
  • Self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Arch St. Louis
Hyatt Regency Arch
Hyatt Regency Arch Hotel
Hyatt Regency Arch Hotel St. Louis
Hyatt Regency St. Louis
Hyatt Regency St. Louis Arch
Hyatt St. Louis
Hyatt St. Louis Arch
St. Louis Hyatt
St. Louis Hyatt Arch
Hyatt Regency St. Louis Arch Hotel
Hyatt Regency St. Louis at The Arch Hotel
Hyatt Regency St. Louis at The Arch St. Louis
Hyatt Regency St. Louis at The Arch Hotel St. Louis

Hyatt Regency St. Louis at The Arch Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2057 out of 3609 reviews
Rating 8 - Good. 713 out of 3609 reviews
Rating 6 - Okay. 411 out of 3609 reviews
Rating 4 - Poor. 232 out of 3609 reviews
Rating 2 - Terrible. 196 out of 3609 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tabitha

Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointed in our stay. We had 2 different rooms, one on the 15th floor & the other on the 17th floor. The elevators were down & we were told to take the stairs. The elevators kept getting stuck. For the first 2 nights in one of our rooms the heater didn't work, I called downstairs twice & was told someone was coming, but no one showed up until our last day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiersten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Didn’t like that one elevator worked the entire 3 days for 15floors
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. right by the Arch. Great dining options Ruth Chris. Room was comfortable and quiet. Valet parking . Everything was perfect will definitely stay here again. 10/10

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Dec 2024

2/10 Terrible

Demi

Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again for how much it cost $
Found a previous guest dirty socks under the night stand (where to plug in phone charger) 2 of the 4 lamps had bulbs out terrible lighting, bath tubs surface was all chipped off.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Staff & service, room comfort
Our room was fine for the most part, but the headboard was dirty, the curtains had mysterious stains, and the bathroom could have used another once over.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin, Hood River

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice being near the arch. Restaurant staff was great
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
It was a perfect stay! The valet and concierge was great! Also had amazing dinner at Ruth's Criss Steakhouse which is located inside the hotel. Only issue was only 2 of the elevators were working. Was a wonderful stay and will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze. The Christmas tree in the lounge was beautiful. Dinner at Ruth Chris was great as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
It was a nice building and the staff was friendly. There was hair on the bathroom floor, one of the lights in the bathroom didn't work and the fan in the bathroom didn't work.
Stayed 1 night in Dec 2024

8/10 Good

CLARISSA

Stayed 2 nights in Nov 2024

4/10 Poor

Wyatt

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We got to our room and there was blood all over the carpet. And Nasty dirty mirror. We called and they switched us rooms. But the new room had rust in shower tub. Just thought it would be nicer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the hospitality at the front desk was exceptionally friendly and patient.
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Stayed 3 nights in Dec 2024

4/10 Poor

Cody

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed for 4 nights. At check in They disclose that they charge $40 per night for parking when other hotels are $20-$25 per night. Then they disclose that they charge $70 per night for a deposit. Get up to the room and the bathroom is basically falling apart. The second night we return from the event and out of the 8 elevators they have, only 2 were working so we were forced to take 15 flights of stairs up to the room. For the next 2 nights only 2 elevators worked so a lot of the customers had to take the stairs up since there were hundreds of people waiting for the elevators. We called the front desk on night 2 and they said “there’s nothing we can do to accommodate since the elevators can’t handle all the people that are staying here”. One of the most expensive hotels in the area and they can’t repair 6 elevators to get people up to the 17th floor. Take your money elsewhere and save a few hundred dollars at a place that has working elevators.
Stayed 4 nights in Dec 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited elevators due to breakdown. Staff very nice and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing food was delicious I rate 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ would definitely come back
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was very nice but they had 1 working elevator for the floor we were staying on and a sold out hotel for the entire weekend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. We had a blast!
Stayed 1 night in Aug 2024