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Tru by Hilton St. Charles St. Louis, MO

2.5 star property

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Photo gallery for Tru by Hilton St. Charles St. Louis, MO

Lobby
Snack bar
Exterior
Reception
Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
333 Camelback Rd, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪11 min walk‬
  • Ameristar Casino St. Charles
    ‪13 min walk‬
  • Hollywood Casino Amphitheatre
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1004)
The price is €130
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Drury Plaza Hotel St. Louis St. Charles

About this property

Tru by Hilton St. Charles St. Louis, MO

Hotel with free breakfast, near Ameristar Casino St. Charles
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Weekly housekeeping is available.
Tru by Hilton St. Charles St. Louis, MO offers 87 accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

This St. Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton St. Charles St. Louis, MO. During your stay, you'll be within walking distance of Ameristar Casino St. Charles. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 13 minutes by foot from Ameristar Casino St. Charles and a 4-minute drive from Hollywood Casino Amphitheatre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite business centre. A fitness centre, a terrace, and laundry facilities are also featured at the business-friendly Tru by Hilton St. Charles St. Louis, MO. Self parking is free.

This St. Charles hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Tru by Hilton St. Charles St. Louis, MO St. Charles
St. Charles Tru by Hilton St. Charles St. Louis, MO Hotel
Hotel Tru by Hilton St. Charles St. Louis, MO
Tru by Hilton St. Charles St. Louis MO
Tru Hilton St. Charles St. Louis MO Hotel
Tru Hilton St. Louis Hotel
Tru Hilton St. Charles St. Louis MO
Tru Hilton St. Louis
Tru by Hilton St. Charles St. Louis, MO St. Charles
Tru by Hilton St. Charles St. Louis, MO Hotel
Tru by Hilton St. Charles St. Louis, MO St. Charles
Tru by Hilton St. Charles St. Louis, MO Hotel St. Charles

Tru by Hilton St. Charles St. Louis, MO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 684 reviews
Rating 8 - Good. 156 out of 684 reviews
Rating 6 - Okay. 71 out of 684 reviews
Rating 4 - Poor. 30 out of 684 reviews
Rating 2 - Terrible. 37 out of 684 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
This hotel was excellent! I checked in late around 1:40 AM and was greeted immediately. Check in was a breeze and I was given 2 waters and a bag of cheddar popcorn as a little welcome gift which was very nice. Rooms are smaller but that doesn’t bother me. It was exceptionally clean with a very comfortable bed and pillows. I stay in A LOT of hotels and this was the best smelling room I’ve ever had. Sounds weird but it’s the first thing you notice when walking in. Area seemed nice and was quiet. Didn’t feel unsafe. Would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2025

6/10 Okay

Juan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Liked the area and surrounding businesses. Did not like the fact that we found a roach in the room, bed sheets were stained, and the strong odor on marijuana in their elevators. Would not stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tru hotel in Saint Charles was near perfect for the purpose. It was very close to everywhere I wanted to go, the room was a nice size and the staff was very friendly. My only complaint was that they didn't fully communicate the housekeeping arrangements. Based on posted information, housekeeping would clean the room every other day, but they didn't mention that you needed to request it. After I got the necessary information the place was exactly right.
Stayed 8 nights in Dec 2024

10/10 Excellent

Jack

Travelled with family
Liked: Amenities
Very clean room and good location will stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Antoine

Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to stay excellent place and area
Stayed 4 nights in Dec 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Dirty sheets...very noisy above us...
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was wonderful, thanks again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond service.
The staff is always so friendly. My mother left her tablet in the lobby when we were having breakfast. We didn't notice until we were headed home in a snow storm. We called and they had it and offered to mail it home.
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

Sang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dynisha, Wadsworth

Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Will

Stayed 1 night in Oct 2024

10/10 Excellent

patrick

Liked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Danielle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our sheets were disgusting and had not been washed. Huge yellow stain on our sheets when we got ready to go to bed. Called the front desk and no real courtesy of getting the sheets cleaned or a new room just said ok they would let the manager know.
Stayed 1 night in Oct 2024

4/10 Poor

Max

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small room, relatively high price. Everything about this hotel was done on the cheap. The Shower was on the small size, with no flexible, shower wand, and only a fixed head on all the wall.. Only two washcloths and limited towels. The greeting package consisted of two bottles of water and a Small bag of popcorn.. and again the room was small for the price charged
Stayed 1 night in Sep 2024

6/10 Okay

Ricky

Missed yrip
Had to cancel last minute due to my girlfriend having COVID. Missed this and a concert in St. Charles. 😕
Stayed 2 nights in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern and clean, there are no drink making facilities in the room which I would prefer. Overall good hotel for price.
Stayed 1 night in Sep 2024