2/10 Hirveä
tiffany p.
7.3.2025
Huonoa: Siisteys
DIRTY PROPERTY - RUDE HOST!
Arrived @ 3:00.Neighborhood wasnt safe in daylight.Broken glass in street where we had to park.People openly doing drugs across the street.Host was on property.He was unaware it had been rented.He informed that camper hadnt been cleaned & wed have to wait for him to clean.Inside, ants & gnats all over, urine stains on bathroom walls, pink stuff growing on shower, a stinky smell & it was hot.Didnt feel/look clean.When we tried to leave, handle to the door wouldnt open.After attempting to get out for 10 mins, we were able to reach the host by phone & exit @ 4:40.As 2 females traveling alone feeling locked in was terrifying.We didnt feel safe & decided we wouldnt return to the property.We had to find somewhere else to stay.Later I messaged the host w/ my concerns & requested refund.Received no reply.Next day, reached out to customer service.They reached host & he said hed “be willing to work w/ me if I provide photo evidence”.Stated I needed to cancel my reservation to receive refund.My confirm. started the last day to cancel for refund was 2/11 & stay was on 2/25-which wouldve made ineligible for a refund if I canceled.The experience was awful!!! I guess next time Im locked in a hot dirty camper, I should set my camera up & hit record before I attempt to get out.When the host finally replied to me, he was rude.I was at property for 2 hrs.He said I should’ve crawled out of the emergency exit window if I was concerned & since the door eventually opened it didnt justify a refund.
tiffany p.
Yöpyi 1 yön helmikuussa 2025