8/10 Hyvä
Carrie W.
23.6.2024
Hyvää: Siisteys
A good villa in a charming town
Good things:
1. Great location, within walking distance of the town
2. Well proportioned living area and bedrooms, generally speaking well equipped
3. Large garden and heated swimming pool
4. Well equipped inside and outside kitchen
Not so good:
1. Communication with the owner is very difficult, we don't speak French, the person meeting us speaks NO English at all which makes communication impossible.
2. We could not get the dishwasher to work, poor instruction on how it needs a big push to make it work.
3. The toilet flush in one of the bedrooms did not work properly, and one of the shower heads fell and broke, instead of the owner fixing it, the owner's first reaction was 'you need to fix it or replace it, otherwise you need to pay for it!', what an attitude! My family are very well behaved people, we also all have beautiful homes, we don't go around breaking toilet flushes and showers, the owner's attitude towards services is appalling.
4. The agent kept sending me emails all in French when i told her that i do not read or speak French. The company needs to be more considerate to international guests, communication should be in both English and French.
In summary, a great villa but very poor services. And if anything does not work, you can be accused of breaking it and therefore charged for it. Not acceptable.
Carrie W.
Yöpyi 7 yötä kesäkuussa 2024