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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

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Outdoor pool
View from property
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

Hotel in St. Thomas with fitness centre and outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Charlotte Amalie Harbor. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the location
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 454 out of 1615 reviews
Rating 8 - Good. 415 out of 1615 reviews
Rating 6 - Okay. 331 out of 1615 reviews
Rating 4 - Poor. 214 out of 1615 reviews
Rating 2 - Terrible. 201 out of 1615 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Stayed 1 night in Dec 2024

8/10 Good

Nejerie

Stayed 5 nights in Dec 2024

10/10 Excellent

Lydis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Sylvia

Travelled with group
The place was very outdated the door to the other room was stuck and couldn’t open. And some of the areas was dirty. Bathtub was not good. I also saw like mold on the walls. I did not have cable . Tv was very old. The shower head was brown and dirty.
Stayed 10 nights in Dec 2024

6/10 Okay

Victor R.

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tremelle

Stayed 2 nights in Dec 2024

6/10 Okay

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

10/10 Excellent

Katrice

Stayed 3 nights in Dec 2024

10/10 Excellent

jo ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

IYISHA

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
There was some construction going on but it really wasn't a bother to my stay...the front desk staff were very helpful and accomodationg
Stayed 2 nights in Dec 2024

10/10 Excellent

DON, okemos

Nothing else
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Business traveller
Liked: Staff & service
Staff was nice. Restaurant was closed for breakfast. Dinner the night before was very slow.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory Ryan

Stayed 1 night in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nearby ferry terminal and also to shops and historical sites
Stayed 4 nights in Nov 2024

4/10 Poor

Alli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for persons in transit but nothing more. We stayed for one night and was relieved to leave. Property needs major maintenance. It’s dated and the rooms feel grimey.
Stayed 1 night in Dec 2024

6/10 Okay

Cory

Travelled with family
Disliked: Property conditions & facilities
Staff was pleasant and friendly but the property was under construction. This should have been made aware to future guests and impacted the price.
Stayed 1 night in Dec 2024

6/10 Okay

Jill

Stayed 1 night in Dec 2024

10/10 Excellent

Ralph Francis

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 6 nights in Dec 2024

4/10 Poor

Cyndy

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I have stayed at. Very poor customer service. My husband was having minor surgery so we stayed 2 nights. One of the reasons was "room service" listed on their website so I wouldn't have to walk outside by myself at night. They do NOT have room service. I walked down to the restaurant one night and they didn't give me the extras on my burger that I paid for. I wasn't about to go back and spend an additional 40 minutes waiting. If you get a room at the back of the hotel, it is very noisy from a bar outside until about 2 every morning. The very old TV is antenna only and has very few channels. I told the cleaning lady that she only had to bring fresh towels and not clean the room that day. She did not bring any and I had to go down to the front that evening to ask for some. To add insult to injury - they had no red wine at the bar!!
Stayed 2 nights in Dec 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service
La propiedad está siendo remodelada, los cuartos bien limpios es personal de limpieza excellente cuando terminen la remodelación será excellente. El restaurante necesita ser mar rapido. Overall good
Stayed 4 nights in Dec 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing

10/10 Excellent

Raymond J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good. I did not like that there was no microwave? If I wanted something warm or hot I could not do it? The waterfront view was wonderful. The street was very busy but tolerable and the noise did not interrupt my sleep.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean everyone very nice
Stayed 3 nights in Dec 2024

4/10 Poor

Brandon

Disliked: Property conditions & facilities
Windward Passage is a dump. Run down and dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Coleen

Stayed 2 nights in Nov 2024