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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
VIP Access

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Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
Exterior
Hot stone massages, Swedish massages, sports massages, facials
Front of property
Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Skeppsbron 12, Stockholm, 111 30
  • Stockholm Palace
    ‪2 min walk‬
  • Vasa Museum
    ‪5 min drive‬
  • Skansen
    ‪8 min drive‬
  • Stockholm (ARN-Arlanda)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sauna

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

  • Sea view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Sea View (Chapman)

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Sea View, Corner

  • Sea view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Nordic Sauna Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view | Premium bedding, pillow-top beds, minibar, in-room safe

Stockholm Suite with sea view

  • Sea view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Change of towels is available on request
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages and facials.
Hôtel Reisen in The Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Stockholm Palace. Free WiFi in public areas, 2 bars and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Scandinavian cuisine and ocean views while dining at Restaurant Reiss
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Stockholm Palace and 4 minutes on foot from Nobel Prize Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020.

This 5-star Stockholm hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant Reiss – Overlooking the ocean, this restaurant specialises in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss – Overlooking the ocean, this lobby lounge only serves light fare. Open daily.
Bar Brahe – This cocktail bar specialises in Scandinavian cuisine and only serves light fare. Open selected days.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish, Swedish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (SEK 1,295 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SEK 325 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SEK 325 per person
  • Valet parking fee: SEK 1295 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 575 out of 761 reviews
Rating 8 - Good. 134 out of 761 reviews
Rating 6 - Okay. 30 out of 761 reviews
Rating 4 - Poor. 13 out of 761 reviews
Rating 2 - Terrible. 9 out of 761 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality hotel in Stockholm
This is an excellent hotel in Stockholm! It is well appointed, clean, quiet, and staffed by an excellent team. We took advantage of the spa and massage services. Excellent bar and restaurant as well. Zero complaints.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and so accommodating! But disappointed with the room I received as VIP Access. View of a building rather than any pretty view. Couldn’t open the shades because people across would see me
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we wanted to see in Gamla Stan was walkable directly behind the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic location. Excellent staff. Plunge pool(cold) and sauna terrific. Great dining. Rooms were typical small euro style but bathrooms were great. Walls windows and doors very sound proof so no trouble sleeping. Staff was very helpful. A short walk to royal palace, parliament,shopping and multiple unique dining options. Truly a wonderful place to stay in an amazing city. Was first visit to Stockholm and the most beautiful city I have been to.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Subha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness
Easy Gamla Stan location
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo Gutierrez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed and hotel to stay at in Stockholm.
This is the second visit at this hotel. It's located in the most perfect location in Gamla Stan--nearby modes of transportation, restaurants, attractions, and cute stores. They have the most incredible bed I have ever slept in a hotel. The most delicious buffet breakfast. The most charming, professional, and informative staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Orlando, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Easy to walk around Gamal Stan and take the ferry or walk to Skansen. Lots of dining options and very interesting Museums. The hotel is impecably decorated and refurbished and has excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An incredible hotel with the most comfortable beds
We stayed here for four enjoyable nights. The beds were the most comfortable beds in a hotel that we have ever slept in our lives. The staff were exceedingly kind, professional, and helpful. A special shoutout to Astrid at the front desk. She was so kind and informative. In regards to the food, the breakfast was beyond amazing. The variety of food options was surprising and wonderful. The yogurt bar and toppings were incredible. The smoked fish and pickled foods were delectable. The hot food bar was memorable. The hotel is perfectly located near all major transportation. The ferry and bus stop are literally next to/across from the hotel. Gamla Stan were the hotel is located has incredible stores, restaurants, Fika cafes, and other unique offerings. You must stay here if you want a stress-free and delicious experience. You won't want to leave. You may oversleep your stay like we did! :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gamla Stan is a fabulous neighborhood— we loved Stockholm! The hotel is right on the harbor. The plunge pool was cold and refreshing in contrast to the sauna. We went every night.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ankesh, New Delhi

Stayed 3 nights in Jun 2024

8/10 Good

Leisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel on the waterfront in Old town. We loved walking around each day & good choice of restaurants. Hotel was cosy & staff were welcoming. .
Stayed 3 nights in Oct 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

8/10 Good

John, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with both old world character and all the modern conveniences.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice modern rooms with good facilities, excellent bar & very helpful staff. Close to an excellent bakery for breakfast or lunch and close to good restaurants for dinner. Great location for a weekend in Stockholm, close to all the main attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with delightful and helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Gopalakrishnan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Oct 2024