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Crown Hotel Stone

3.0 star property

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Photo gallery for Crown Hotel Stone

Lounge
Interior detail
Executive Twin Room, 2 Single Beds, Annex Building | Frette Italian sheets, premium bedding, pillow-top beds, desk
Exterior
Daily continental breakfast (GBP 6.95 per person)

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
38 High Street, Stone, England, ST15 8AS
  • Trentham Monkey Forest
    ‪7 min drive‬
  • Trentham Gardens
    ‪7 min drive‬
  • World of Wedgwood
    ‪8 min drive‬

Room options

View all photos for Family Quadruple Room, 1 Bedroom

Frette Italian sheets, premium bedding, pillow-top beds, desk

Family Quadruple Room, 1 Bedroom

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | Frette Italian sheets, premium bedding, pillow-top beds, desk

Grand Suite

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed, Annex Building

Executive Double Room, 1 King Bed, Annex Building | Frette Italian sheets, premium bedding, pillow-top beds, desk

Executive Double Room, 1 King Bed, Annex Building

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, pillow-top beds, desk

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds, Annex Building

Executive Twin Room, 2 Single Beds, Annex Building | Frette Italian sheets, premium bedding, pillow-top beds, desk

Executive Twin Room, 2 Single Beds, Annex Building

  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Stone House Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (835)
The price is €102
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Stone House Hotel

About this property

Crown Hotel Stone

Hotel with free parking, in the vicinity of Trentham Gardens
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk and wedding services are on-site. Housekeeping is available on request.
Crown Hotel Stone offers 32 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. This Stone hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Crown Hotel Stone. During your stay, you'll be close to World of Wedgwood. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include meeting rooms, a fireplace at reception and coffee/tea in a common area
  • 7 minutes by car from Trentham Monkey Forest and 7 minutes from Trentham Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Crown Hotel Stone also features coffee/tea in common area and a fireplace in the lobby. Self parking is free.

This 3-star Stone hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Hollands Restaurant – This fine-dining restaurant serves lunch and dinner.
Crown Cafe – This café only serves breakfast. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 6.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crown Cafe
  • Hollands Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown Stone
Crown Hotel Stone Hotel
Crown Hotel Stone Stone
Crown Hotel Stone Hotel Stone
Crown Hotel Stone Staffordshire

Crown Hotel Stone Reviews

Reviews

6.4
Rating 10 - Excellent. 12 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 15 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberley

Travelled with family
Disliked: Property conditions & facilities, room comfort
Would never stay again.
Lights and hair dryer didnt work. Reported to staff, wss told they would look into it and they never did. Bed was uncomfortable, the sofa bed was comfier. The shower tray was dirty, hair in the bath. If you have a young child and use a pram avoid as there is no lift to get upstairs.
Stayed 2 nights in Oct 2024

6/10 Okay

Gillain

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with group
Liked: Cleanliness
Ok, here's what was a beautiful Georgian hotel with the front registered as a listed building. No one has done any maintenance work on the front. There are cracks in mortar and one cracked window. There is still what looks like bin liners holding the roof on. And that has been like that for years. Now under another management, they ate least have some beers on tap and lemons behind the bar. which they didn't have a few years ago. I actually went out and bought them some lemons one year. The website says the rooms have been refurbished. Hmmm. I had a broken light switch. A toilet that I had to take apart to fix the flush system. Shower taps I could hardly turn one off or regulate the temperature. In one corridor, a door marked "PRIVATE" had been kicked in and was hanging off its hinges. Some one could at least have shut it and hidden the line store. "Each room is meticulously designed to provide a neat and inviting ambiance." My room was clean and the bed was comfortable. There was a long and interesting menu but none of it available at lunchtime. It's in a great position, right on the High Street but it is slowly falling to bits. It needs a ton of money spending on and I doubt anyone ever will spend that money. It's one thing tidying up the rooms a bit the reputation is becoming a bit of a joke.
Stayed 1 night in Oct 2024

10/10 Excellent

Lizzie

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service
Staff were helpful and friendly, beds comfortable food in info-Chinese restaurant within hotel was fantastic. Downside, toilet roll holder was hanging off, shower was too hot to use and TV not working.
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl

Liked: Property conditions & facilities, room comfort
Good room for an overnight stay, i wouldn’t want to stay in it any longer than that as the window looked out onto a brick wall. Average room, comfortable and clean
Stayed 1 night in Sep 2024

6/10 Okay

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

K

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
No breakfast available at 0700. No staff to check out at 0730. Did not answer both phone numbers.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this poirly managed sh@thole!
You had to provide your own login details for the TV (Netflix, ITVX etc) if you wanted to watch. There was no Internet connectivity to access the TV or social media, email etc. A £20.00 damage depisit was taken & will not be returned until after 5-10 working days & im actually surprised if they will be able to distinguish if i or previous guests have caused any damage. The decorations & bed were brand new - in the 1970s. No hot water for a shower. Needi continue?
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
ok for a quick stop over
on check in they took £20 pre-authorisation off my credit card, everywhere else i stay no money is taken, await to see if it is refunded, Car park authorisation is in place which was an issue for some in previous reviews. Food in restaurant was good. Room was tidy, shower was pretty useless.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheran

Stayed 1 night in Jun 2024

6/10 Okay

Robert

Stayed 1 night in Jun 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service
We booked the hotel for attending a wedding nearby. The hotel restaurant was an Indian, which would have been perfect for me, but unfortunately did not suit my wife. However, Stone is a really nice town, with plenty of alternative choices to dine. The staff were really friendly and helpful, and setting up for our un-booked breakfast was nice of them. It was a perfect location for us, right in the centre of town, with ample (free) parking.
Stayed 2 nights in Jun 2024

10/10 Excellent

Morning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property.
Stayed 1 night in May 2024

10/10 Excellent

Morning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel with historic features in the lovely canal town of Stone. Hotel central to activities and sights in town. Has a great Indian restaurant on ground floor and other good restaurants close by. No elevator but staff helpful with luggage. I would stay here again.
Stayed 1 night in May 2024

8/10 Good

Wayne

Business traveller
Liked: Property conditions & facilities
Great price and location central to everything staff polite and friendly.
Stayed 1 night in May 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room size and bed very good. Issues with the shower flooding the bathroom. Old fashioned shower fitting that was difficult to control. Hot water system very noisy and varying temperature
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hindsight is a wonderful thing
Unfortunately we booked a Deluxe Double Room with City View… Deluxe? Room was in a chalet place in car park, thin walls and no hot water… even after running tap for over 10 minutes… receptionist said it takes a long time for boiler to work…? City View.. was a brick wall outside window. Beware… make sure you check all details prior to booking before confirmation and payment. Appeared to be no interest in resolving any of the issues?
Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a fairly rainy ,cold day and we put the heating on in the room to warm it up. We went out to my mothers 80th birthday (so not a late one and when we came back the heating was none existent we shivered under the bed linen and froze? we could not take a shower in the morning as it was so cold. A shame really as we had seen some bad reviews on cleanliness but htis was not our problem.
Stayed 1 night in Feb 2024

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities