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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Indoor pool
Double or Twin Room, Balcony (Loch View Plus) | View from room
Interior
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH

Room options

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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Exterior

Quay Head View Aparthotel

  • Kitchen
  • Parking included
  • Free WiFi
  • Business services
4.8 out of 5, Exceptional, (68)
The price is €123
for 1 apartment
includes taxes & fees
10 Apr - 11 Apr
Quay Head View Aparthotel

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and Access to hot tub are on-site.
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Stranraer Museum and Castle of St John
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 664 reviews
Rating 8 - Good. 218 out of 664 reviews
Rating 6 - Okay. 71 out of 664 reviews
Rating 4 - Poor. 28 out of 664 reviews
Rating 2 - Terrible. 7 out of 664 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all.
A nice hotel with very nice staff. Feels homely and old fashioned which, depending on your taste, is good or bad. I didn’t need to really use any of the services provided, but they seemed attentive to their guests’ needs. WiFi was shocking, but because of location, that should be expected. Curling rinc is epic.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking due to travel changes! The hotel was perfect for us for a one night stopover - clean and a decent sized family room holding the three of us! Staff very nice and friendly and a good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
A great hotel tucked away in Stranraer. We are regulars here now as we love the ambience, character and comfort of this hotel. The evening meal was superb with a good choice of menu. The room was spacious and luxurious and I always love a hotel with a bath!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
It was not what I was expecting especially for breakfast. You know when you get a feeling when walking into a room. It was like an atmosphere of someone dying. Google maps was taking me to the petrol station next door. I think I went on the wrong day. Not even customers are friendly booking in. Luckily it was just for one night
Stayed 1 night in Nov 2024

8/10 Good

Mrs P

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great hotel
We have stayed several times before so appreciate the reassuring feeling of this old hotel. It was certainly the best place to sit out storm Darroigh! Slightly old fashioned but thats ok. Very clean. Only thing - reception staff did not smile, not welcoming, rather negative at enquiries eg a No without a polite ‘ Sorry’. Cleaning staff excellent & deserving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Had a very nice one night stay and will definitely return, Lovely big room, great undisturbed sleep, nice and warm with a lovely view. Thank You 😊
Stayed 1 night in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with quirks
Lovely traditional hotel…curling rink fab & great to sit in the alpine bar and watch it… Was last here 6 years sgo, games room still here which is great for families but could do with a wee upgrade , small soft-play area maybe handy and a few more family friendly games & change of seating & tables.. Rooms very spacious but lacking in modernisation same with bathroom's, very dated, however clean and tidy and nice view of loch ryan from our room… Breakfast was great, served to us in a lovely dining room..we helped ourselves to toast, juice and cereal…staff friendly and professional… Loads of carparking at front side and back The Ross bar is nicely decorated with plenty of tables and couches & chatty bar staff, actually loads of seating all around the hotel… Will be back and hopefully sooner than 6 years..need to try the pool next time…
View from room 68
Plenty of lovely christmas decorations up all over the hotel
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Curling rink below the hotel was a novel thing! EV charging in the car park for overnight (slower) charging was helpful.
Stayed 1 night in Nov 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing food. Lovely service. Great pool and jacuzzi comfy beds. Only thing i can say is maybe tge rooms need a re-vamp. Its quite dated. Still beautiful stay
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with facilities
Hotel is lovely and rooms clean and basic for standard room. Food in restaurant was lovely however the breakfast on both days was terrible. Probably would not go back but only due to the terrible breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Polite staff and excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
Stayed 1 night in Oct 2024