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Hotel des Vosges, BW Premier Collection

4.0 star property

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Photo gallery for Hotel des Vosges, BW Premier Collection

Reception
Lobby
City view
Executive Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3 PLACE DE LA GARE,, Strasbourg, Grand Est, 67000
  • Train Station Square
    ‪2 min walk‬
  • Strasbourg Christmas Market
    ‪15 min walk‬
  • Strasbourg Cathedral
    ‪16 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

Suite, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Side View)

Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking (Side View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (Side View)

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Single Beds, Non Smoking (Side View)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel des Vosges, BW Premier Collection

Eco-certified hotel connected to a railway/underground station in Strasbourg with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space.
Hotel des Vosges, BW Premier Collection offers 40 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel des Vosges, BW Premier Collection. During your stay, you'll be connected to a railway/underground station and just a quick walk from Train Station Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the area's walkability
  • Steps from Train Station Square and 15 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel des Vosges, BW Premier Collection. The hotel can provide concierge services and wedding services.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Hotel des Vosges, BW Premier Collection has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Vosges Strasbourg
Hotel des Vosges Strasbourg
Des Vosges Hotel
Hotel Des Vosges Hotel Strasbourg
Hotel Des Vosges Strasbourg
Hotel Des Vosges Hotel
Des Vosges Strasbourg
Hotel Des Vosges
Hotel des Vosges BW Premier Collection
Hotel des Vosges, BW Premier Collection Hotel
Hotel des Vosges Best Western Premier Collection
Hotel des Vosges, BW Premier Collection Strasbourg
Hotel des Vosges, BW Premier Collection Hotel Strasbourg

Hotel des Vosges, BW Premier Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 376 reviews
Rating 8 - Good. 95 out of 376 reviews
Rating 6 - Okay. 19 out of 376 reviews
Rating 4 - Poor. 1 out of 376 reviews
Rating 2 - Terrible. 4 out of 376 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey, Tempe

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was so attentive and kind. Enjoyed our stay immensely. Merci
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of several similar-looking hotels right across from the main train station. While the immediate blocks nearby leave a bit to be desired in terms of restaurant quality, the onsite spot was surprisingly good it is a short walk into central Strasbourg. Our room was a bit cramped and lacked some basics like coffee service or adequate shelving, but adequate for a short stay. The real value for us was that upon arrival we had just had a suitcase stolen on the train from Colmar (keep your bags within sight folks, and use AirTags), and the front desk staff was very kind in trying determine what authorities to contact, where to shop for replacement items, and expediting our room availability. Thank you Hotel des Vosges for making a very stressful experience a bit easier to deal with
Stayed 2 nights in Nov 2024

8/10 Good

Aurea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and near the train station
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel just by the train station and walking distance to the old town center. Rooms are nicely decorated and comfortable. Very nice breakfast buffet. Would definitely pick this hotel again upon a future return visit to Strasbourg.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel with friendly staff. Perfect for station and a short walk into city centre
Stayed 2 nights in Nov 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the station
Ideal for a stop over when travelling by rail. Modern, stylish and unfussy.
Stayed 1 night in Oct 2024

10/10 Excellent

Kang Ai

Liked: Cleanliness
Train was late , so relieved that hotel was just opposite station. Everything including breakfast is good. Late check out will incur charges .
Stayed 2 nights in Oct 2024

10/10 Excellent

Maureen

Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Very central location
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

khairalnnesa, Dubai

Travelled with group
At the checkin staff were very rude and sarcastic. No concept of customer service. They didn’t clean the room properly. Only Sara at front desk was super curtious and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barabara, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Strasbourg
The hotel has a perfect location across the railroad station and at walking distance to all main attractions and restaurants. Very clean and has a great brasserie or restaurant at the first floor. Staff very helpful and professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across from the train station. Super convenient!
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to train station made staying at this hotel an easy choice, particularly since we had an early train to Paris to catch. Always felt safe but there were street people around. Most of the trendier night life and shopping is about a 10 to 20 minute walk away. The staff were very friendly and helpful. Our room was great—clean and spacious. Would certainly stay again
Stayed 2 nights in Sep 2024

2/10 Terrible

Fariba

Travelled with family
Disliked: Cleanliness
I recently had a disappointing experience at Hotel des Vosges that I feel compelled to share. From the moment I checked in, it was clear that cleanliness was not a priority. On my first night, after a long day exploring Strasbourg, I stepped into the shower and emerged ready to unwind. However, when I reached for a towel, I was appalled to find it damp and stained with a sticky yellow bodily fluid. This was a major red flag. I immediately called the front desk, only to be told that they had no large towels available—just hand towels. I had no choice but to accept this subpar option. After drying off, I climbed into bed, only to discover hairs and brown/red stains on the linens. Again, I reached out to the front desk. They promised extra linens and assured me that the bed would be properly cleaned the next day. It became evident that the room had not been thoroughly cleaned between guests, which was deeply unsettling. The issues didn’t stop there. The air conditioning was either malfunctioning or nonexistent, and basic amenities like soap and paper towels were frequently not replenished. Overall, cleanliness is paramount for me, and this experience was the dirtiest I’ve ever encountered in a hotel. I cannot recommend Hotel des Vosges based on my stay. If you value a clean and comfortable environment, I suggest looking elsewhere.
Stayed 4 nights in Sep 2024

8/10 Good

Melanie

Travelled with partner
Liked: Amenities
It was good for a short stay. However had to wait 20-30 minutes after check-in opened to get our keys.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for proximity to train station. Otherwise, there are probably better options for seeing the sites. Carpet in room was overdue for cleaning, but otherwise the hotel was clean. I had been looking forward to using the spa/sauna, but this costs 30€ per 30 min of use-that was a huge disappointment. In hindsight, I would have preferred to spend a little more for a hotel closer to center near nicer restaurants and neighborhood with amenities that were included.
Stayed 2 nights in Aug 2024

8/10 Good

Arnaud

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean room. Air conditioning works well. Disappointed with the "fitness area": in the basement, no air, and just a treadmill and an eliptical
Stayed 1 night in Sep 2024

10/10 Excellent

Charles Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot; close to Strasbourg train station.
Stayed 1 night in Aug 2024