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Holiday Inn Express and Suites Sulphur Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Sulphur Springs by IHG

Outdoor pool
Exterior
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1521 Industrial Drive East, Sulphur Springs, TX, 75482
  • Sulphur Springs Factory Outlet Mall
    ‪3 min drive‬
  • Hopkins County Museum and Heritage Park
    ‪4 min drive‬
  • Southwest Dairy Center and Museum
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath/Shower Combo)

Combined shower/bathtub, towels

Suite, 2 Queen Beds (Bath/Shower Combo)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Bath/Shower Combo)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Mobil, Roll-In Shower)

Room, 1 King Bed, Accessible (Comm, Mobil, Roll-In Shower) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Walk-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds (Walk-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Sulphur Springs

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1002)
The price is €116
for 1 room
includes taxes & fees
3 Apr - 4 Apr
La Quinta Inn & Suites by Wyndham Sulphur Springs

About this property

Holiday Inn Express and Suites Sulphur Springs by IHG

Hotel in Sulphur Springs with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Holiday Inn Express and Suites Sulphur Springs by IHG offers 66 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Sulphur Springs hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Holiday Inn Express and Suites Sulphur Springs by IHG, you'll be close to Hopkins County Museum and Heritage Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served at weekends
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Just a 3-minute drive from Sulphur Springs Factory Outlet Mall and a few minutes from Hopkins County Museum and Heritage Park
  • Free local-area shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served on weekends. An outdoor pool, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Sulphur Springs by IHG. Free self parking is available.

This Sulphur Springs hotel is smoke free.

Guests are served a free full breakfast on weekends from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available on weekends 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 May to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Wyndham Sulphur Springs Hotel
Home Spring Suites Hotel
Home Spring Suites Hotel Sulphur Springs
Home Spring Suites Sulphur Springs
Days Inn Wyndham Sulphur Springs
Sulphur Springs Comfort Suites
Days Inn Sulphur Springs Hotel
Days Inn Sulphur Springs
Comfort Suites Sulphur Springs
Sulphur Springs Comfort Suites
Days Inn Suites Sulphur Springs
Sulphur Springs Comfort Suite
Days Inn Suites by Wyndham Sulphur Springs
Holiday Inn Express Suites Sulphur Springs by IHG
Holiday Inn Express Suites Sulphur Springs an IHG Hotel
Holiday Inn Express and Suites Sulphur Springs by IHG Hotel

Holiday Inn Express and Suites Sulphur Springs by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 162 out of 548 reviews
Rating 8 - Good. 176 out of 548 reviews
Rating 6 - Okay. 79 out of 548 reviews
Rating 4 - Poor. 62 out of 548 reviews
Rating 2 - Terrible. 69 out of 548 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

??

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The young man had to break the sunshield because it wouldnt roll down
Stayed 1 night in Dec 2024

6/10 Okay

Carmi, New Albany

Liked: Cleanliness
Had to wait 20 minutes at the front desk, because there was no one to help and check us out to our room after 20 hours drive. The clerk was very pleasant , it’s hard when you are working alone, so I kind of understand his dilemma. And breakfast in the morning was a joke, because all their was , yogurt, banana, cold boiled eggs in the fridge and cereal. Normally, Holiday Inn is my to go place when I am not sure when going to a new place. But this one was a little disappointing. The room was clean though!! 😜
Stayed 1 night in Nov 2024

10/10 Excellent

Libuse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were stains on the beds in the SECOND room and cockroaches in the first. They're changing names and my reservation wasn't even on their books because of it all. What a mess. Leaving ASAP. If it wasn't so late at night wouldn't have stayed as long as we did.

2/10 Terrible

Ernest

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
My recent stay at Days Inn &Suites by Wyndham at Sulphur Springs this week was an absolute nightmare, leaving me with a deep sense of frustration and disappointment. This hotel not only failed to live up to its promises but also displayed a complete lack of regard for guest comfort and privacy. Here are the key issues I encountered: 1. Renovation Chaos: The fact that the hotel was undergoing renovation should have been communicated to guests prior to their arrival. The hotel should have temporarily closed or at least informed guests about the inconvenience they were about to face. 2. Double Booking Disaster: To make matters worse, while my wife and I were sleeping, another guest was mistakenly given access to our room. This shocking invasion of privacy is completely unacceptable. It is not only a breach of security but also puts the safety and well-being of guests at risk. The hotel's negligence in double booking rooms is inexcusable and highly unprofessional. 3. False Advertising: The hotel had advertised a complimentary breakfast as part of their amenities. However, to our dismay, no breakfast was served during our entire stay. This false advertising is not only misleading but also demonstrates a lack of integrity on the part of the hotel management. 4. Disinterested Staff: Throughout our stay, it was clear that the hotel staff could not care less about guest satisfaction. When we reported the invasion of our privacy and the lack of breakfast, their response was dism
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean friendly staff & the beds are great... would definitely stay again & again

4/10 Poor

Tom

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place was either not finished yet or being refurbished. There was no breakfast, much less free breakfast as promised. Very noisy. etc...
Stayed 2 nights in Jan 2024

2/10 Terrible

Claudia, Austin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction. Price was reduced but wasn't given a proper warning. My room booking changed automatically. Personel was extremely rude. We had been travelling for 6 hours and it was late so qe had ti suck it up.
Stayed 1 night in Jan 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t able to stay due to storms and couldn’t get anything back on two rooms reserved , cancelled event so no need for rooms and nothing but donated money to them ridiculous!!
Stayed 1 night in Dec 2023

4/10 Poor

THOMAS

Disliked: Staff & service, amenities, property conditions & facilities
The Motel is being renovated and the facilities are in a real mess. Was not informed there would be no breakfast or coffee available. Only one package of coffee available in room. Large flying insects entered through unsealed cracks in window. Bathroom toiletries shortage. No bath/shower soap. Room was acceptable but needs much improvement and maintenance. Bed comfortable. Have used Days Inn indifferent locations on occasions and never had any complaints. Hopefully the present refurbishment will bring the property up to the accepted standard.
Stayed 2 nights in Dec 2023

4/10 Poor

JERRY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Questionable
Hotel was convenient, but under going renovations. Cluttered with boxes and furniture. Bathroom had mold in shower. Staff never present. Coffee was cold. Breakfast was one bowl of small energy bars. Smell of Marijana pugent on 3rd floor. Price was less than competion. Wyndom has a loser here.
Stayed 1 night in Dec 2023

10/10 Excellent

Naomi

Business traveller
I know we did not pay a lot BUT our room was NOT clean!! The smell was strong- mold was around the shower, windows and the wood stand the fridge was in. The walls had something on them - gross dirty!!! The shower curtain was stained badly, the large glass bathroom mirror was broke. So sad.
Stayed 1 night in Nov 2023

2/10 Terrible

Katherine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pissed
Horrible hotel! Smelled like curry and they literally have no motivation to clean up
Stayed 2 nights in Nov 2023

10/10 Excellent

Andre'

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Nov 2023

6/10 Okay

Jana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Gary

Stayed 1 night in Nov 2023

4/10 Poor

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Updated rooms
Stayed 1 night in Nov 2023

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
The property was under construction. The toilet seat was even broken
Stayed 2 nights in Nov 2023

8/10 Good

Richard

Travelled with partner
Liked: Property conditions & facilities
Hotel was pretty good. Room was fine. Main lobby being remodeled. Hallways and stairways were quite dirty with construction sawdust. Attendant that checked us in gave us bad directions to room. Sure could have been better.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole unit is being renovated so there is some work going on. However, my room was brand new and clean. Exceptional value. I'll stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Ella

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is renovating, and I understand that - however there is a better way to achieve this without disrupting guests. Upon check in arrived in room - lamp was broken, couch was missing, bathroom was clearly in the middle of renovations. The TV had been left on, there was no way of turning the TV off, had to unplug it from the wall to turn off. There was NO toilet paper and NO shower curtain and only 1 towel for 3 guests. Went down to check-in and they gave us another room. Went to 2nd room, used keycard and the safety lock was on - the room was already occupied - so the front desk gave us a key to an already occupied room. Went back to the lobby to inform them of the mistake and the only comment received was "seriously". I will be requesting my money back.
Stayed 1 night in Oct 2023

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very respectful and the room was very nice. They had the comfiest bed and pillows. 10/10 would definitely recommend and we will most definitely be booking with them again if we are ever in that area.
Stayed 1 night in Oct 2023

2/10 Terrible

Kelsie

Stayed 1 night in Oct 2023

6/10 Okay

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room and great price. They were under construction and no breakfast.
Stayed 1 night in Oct 2023