Grand Rocky Hotel

4.0 star property

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Photo gallery for Grand Rocky Hotel

Exterior
Lobby
Minibar, in-room safe, desk, free WiFi
Interior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

Map
Jl. Yos Sudarso No. 29, Bukittinggi, West Sumatra, 26115
  • Jam Gadang
    ‪7 min walk‬
  • Pasar Atas
    ‪8 min walk‬
  • Taman Panorama
    ‪9 min walk‬

Room options

Grand Deluxe King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Grand Rocky Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 10 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

AMIR

Stayed 2 nights in Aug 2022

8/10 Good

MAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay at this hotel aging. Close to major attractions and staffs are very helpful and friendly. Great value for money.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Choong Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable stay. The room a/c was a tad too cold. Unable to adjust. Will stay there again.
Stayed 3 nights in Sep 2018

2/10 Terrible

Baitir

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lousy Service From The Hotel Team
A bad experience with the concierge, i can say they were hopeless and unapproachable. We were made to wait for our room to be ready for almost 2 hrs. Nobody were there to help carry our luggage. Concierge were not efficient. Really dissappointed with the stay.

8/10 Good

MOHD HAFIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & nice staff
We stayed 2 nights. The 2nd nights we had a dinner at the hotel. Unfortunately the food was rotten. the staff had apologized and it was replaced with other at no charged. overall, to room was clean and comfortable.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room and nice location
easy to find food at night. Near tourist attraction

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Rocky Hotel at the highest point of Bukittinggi
We stayed for 2 days in a Deluxe Room. Great location but cleanliness and maintenance could be improved. Overall - overpriced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the best option in town!
One of the best options in town. Great facilities, location is central for easy walking to several major attractions, great service.

8/10 Good

Valda, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money hotel but take ear plugs
Location in Bukittingi is great to get anywhere. However, there are TWO mosques close by that seem to compete to be the loudest. This was not helped by the handles missing on the windows so you could not close them properly in Room 522. Reception and housekeeping were great. Restaurant staff were not very responsive - every time I wanted a cup of tea With my breakfast I had to get up and find a member of staff. I was also told to get my own milk from the buffet. There is supposed to be a swimming pool but I never found it. I would stay again.

8/10 Good

risti, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best location
alot of tourist destination within walking distance

8/10 Good

Nuraini, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Hotel cleanliness was good Services was good No iron was supplied. U hv to request for face towel then only u will get. location is pretty good. It was a walking distance to market/night market.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet was smelly, drainage clogged.
Stayed 2 nights in Sep 2023

4/10 Poor

Tomoyoshi

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamers, aardig & behulpzaam personeel. Locatie perfect, lekkere ontbijt. Alles was perfect
Stayed 1 night in Jun 2019

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berada di pusat kota wisata Bukittingg, Grand Rock
Penerimaan cepat, ramah, kamar bersih, memadai, berada di lingkungan yang mysah di jangkau dari mana saja
Stayed 1 night in Jan 2019

8/10 Good

RYUICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的にサービスは不満足
眺望は快適。部屋の広さも文句なし。浴室にコップが置かれていない。頼んだら、通常は用意してないと断られた。朝食品数が少なく、スタッフの対応も悪い。シャワー室の排水溝が詰まっているのか、シャワー後、浴室全体が洪水のように水浸しに。改善を求めて従業員が来たが、改善無し。部屋の移動を依頼したが、最初元部屋より狭い部屋へ移動させられ、クレームをつけ、同じ広さの部屋への案内を頼んだが、眺望が悪くなった。ホテルの誠意が見えない。
Stayed 3 nights in Jul 2017