Sofitel Noosa Pacific Resort

5.0 star property

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Photo gallery for Sofitel Noosa Pacific Resort

Sports facility
Reception
Terrace/patio
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Kitchen
  • Parking available

Explore the area

Map
14-16 Hastings Street, Noosa Heads, QLD, 4567
  • Hastings Street
    ‪1 min walk‬
  • Noosa Beach
    ‪5 min walk‬
  • Noosa National Park
    ‪12 min walk‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪30 min drive‬

Room options

Superior Room, 1 King Bed, River View

  • River view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 2 Double Beds, Pool View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds, River View

  • River view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Pool View

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Village View)

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds (Village View)

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Prestige)

  • Sleeps 4
  • 1 King Bed

Luxury Villa, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Ocean View

  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Sofitel Noosa Pacific Resort

Riverfront hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sofitel Noosa Pacific Resort offers 176 accommodations with video game consoles and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Sunshine Coast hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AQUA Day Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 16 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Noosa Pacific Resort. During your stay, you're just a quick walk from Hastings Street. Enjoy features like a full-service spa, an outdoor pool and a restaurant.
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, reflexology or aromatherapy at AQUA Day Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Hastings Street and 5 minutes on foot from Noosa Beach
Sofitel Noosa Pacific Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8127 square feet (755 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Sofitel Noosa Pacific Resort. For a fee, parking is available.

This 5-star Sunshine Coast hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Noosa Beach House – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Noosa Beach House Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Waters Edge Pool Bar – This poolside brasserie serves lunch and light fare. A children's menu is available. Open daily.
Riviera Bar & Lounge – On-site cocktail bar. Open daily.
24-hour room service is available.

Languages

English, Filipino, French, Indonesian

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 20 per 24-hour period)
  • Available in some public areas: WiFi (AUD 20 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 25 per day)
  • Valet parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 to 55 for adults and AUD 27.50 to 27.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Noosa Beach House
  • Noosa Beach House Bar
  • Riviera Bar & Lounge
  • Waters Edge Pool Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,127 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 24 March 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Hallway
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Cots (infant beds) are available for AUD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 55 to 55 for adults and AUD 27.50 to 27.50 for children
  • Fee for in-room wireless Internet: AUD 20.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25.00 per day
  • Valet parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Noosa Resort
Noosa Sheraton
Noosa Sheraton Resort
Sheraton Noosa
Sheraton Noosa Resort
Sheraton Resort Noosa
Sofitel Pacific Resort
Sofitel Noosa Pacific
Sofitel Pacific
Sofitel Noosa Pacific Resort Hotel
Sofitel Noosa Pacific Resort Noosa Heads
Sofitel Noosa Pacific Resort Hotel Noosa Heads

Sofitel Noosa Pacific Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 463 reviews
Rating 8 - Good. 118 out of 463 reviews
Rating 6 - Okay. 24 out of 463 reviews
Rating 4 - Poor. 10 out of 463 reviews
Rating 2 - Terrible. 8 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Central location is nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lisa Maree

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was really excited to stay at this property but for the rate you pay per night i dint think the rooms are worth this cost and all with stained carpet and outdated rooms The lobby and facilities are great but the rooms ate very outdated , the tv and too small for the room Size and hard to view from the bed I spent a day of my stay there wiping up ants and also slept in the room one night after the room had to be sprayed for a 2nd time i also was disappointed to hear that the person who sprayed the room relayed to the manager there Wasnt that many ants when id explained id wiped a bunch of them Myself from the table and bar area that kept reappearing it had only been a few i wouldn't have said anything it was only after 24 hours of more reappearing that i said id like to i was offered to opportunity which i took to change rooms my next room was better and smelt a lot fresher then the first although was disgusted to see last night when i bent down in the bathroom to wipe water of the floor that only surface clean must be done on the toilets as under the rim in the bowel was absolutely disgusting and what looked like a build up of either mould or feacies The staff that work at the hotel though on the front desk were great but the only thing 5 star about the hotel is the service Big thank you to jade who was the only person i spoke to throughout the ant situation in my room who said sorry this has happened. i wasn't offered any small compensation for the ordeal
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful area
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of Noosa with exceptional service and spacious rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely relaxing stay! We will be back 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Norman

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

pretty good

The service was excellent and foyer area ran with such high standard. The rooms however have not been updated since perhaps the 90's, decor and coverings very dated and tired. very musty smelling, we had to constantly have our balcony door open for smell.
Stayed 4 nights in Jan 2025

10/10 Excellent

George

Stayed 4 nights in Dec 2024

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great, staff great, great location, nice rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucie Maree

Stayed 6 nights in Dec 2024

10/10 Excellent

Vanda

Stayed 3 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
My room was on the 4th floor, which has a number of rooms being renovated in preparation for next year, when the hotel is undergoing a large upgrade. My room had light covers removed, bathroom fan not working and the hallways were full of workman and furniture. This is not a 5* venue, it's a sad 4* at best. But their room rate was exorbitant for what they offered. I did advise management and showed them photos. They offered a small discount in reply. Make sure when booking you ask if they are any renovations happening around the room. The discount has to be processed through the booking platform.
Stayed 1 night in Dec 2024

10/10 Excellent

Mel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Sofitel was lovely, the champagne in the afternoon is a great idea. Only downside was the conditioner in our bathroom was watered down and there were perhaps fewer toiletries supplies in the bathroom compared to other similar hotels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vassilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Absolutely Beautiful and Paradise waiting for you to escape the everyday 🙏
Stayed 1 night in Nov 2024

8/10 Good

TONI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gavin

Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property close to everything
Stayed 2 nights in Sep 2024