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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, Multiple Beds, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, Multiple Beds, Lake View (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Hyatt Regency Changshu Kuncheng Lake, you'll be within walking distance of Aeon Mall Changshu New Area. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Market Café
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 1-minute drive from Aeon Mall Changshu New Area and 10 minutes from Fangta Park of Suzhou

About the Hyatt Regency Changshu Kuncheng Lake

Location No.1, Southeast Avenue, Suzhou, Jiangsu 215500

Property Features

There are 4 restaurants on site. WiFi is free in public spaces. Hyatt Regency Changshu Kuncheng Lake offers its guests an indoor pool and a steam room. Hyatt Regency Changshu Kuncheng Lake also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. This Art Deco Suzhou hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 38 levels
  • 4 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Regency Changshu Kuncheng Lake offers 289 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Market Café – This restaurant specialises in international cuisine.

Xiang Yue – This restaurant specialises in Chinese cuisine. Open daily.

The Lounge – On-site lobby lounge. Open daily.

Yinxiu 36 – This theme restaurant specialises in Asian cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a steam room.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay, Apple Pay and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Credit card pre-authorization
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • WeChat Pay
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Changshu Kuncheng Lake Hotel
  • Hyatt Regency Changshu Kuncheng Lake Suzhou
  • Hyatt Regency Changshu Kuncheng Lake Hotel Suzhou
  • Hyatt Regency Changshu Kuncheng Lake Hotel
  • Hyatt Regency Changshu Kuncheng Lake Suzhou
  • Hyatt Regency Changshu Kuncheng Lake Hotel Suzhou

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.