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Novotel Suzhou SIP

4.0 star property

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Photo gallery for Novotel Suzhou SIP

1 bedroom, premium bedding, minibar, in-room safe
Exterior
Exterior
Indoor pool
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
688 Suzhou Avenue East, Suzhou, 215027
  • Jinji Lake
    ‪5 min walk‬
  • Suzhou International Expo Center
    ‪10 min walk‬
  • Yuanrong Times Square
    ‪12 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

View from room

Deluxe Room, 2 Single Beds

  • 46 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

View from room

Premier Room, 1 King Bed

  • 46 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 65 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

View from room

Superior Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Single Beds

  • 45 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Suzhou SIP

Hotel in Suzhou with 3 restaurants and bars/lounges
This smoke-free hotel features 3 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Suzhou SIP offers 306 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Novotel Suzhou SIP. During your stay, you're just a quick walk from Jinji Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at The Square, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Jinji Lake and 8 minutes on foot from Suzhou Culture and Arts Center
Novotel Suzhou SIP offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou SIP. Free self parking is available.

This 4-star Suzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bo Ya Xuan – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Times Garden Barbecue – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bo Ya Xuan
  • The Square
  • Times Garden Barbecue

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, toothpaste, shaver, etc.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Disposable personal items are available on request.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 235 reviews
Rating 8 - Good. 83 out of 235 reviews
Rating 6 - Okay. 16 out of 235 reviews
Rating 4 - Poor. 1 out of 235 reviews
Rating 2 - Terrible. 0 out of 235 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jordan Shihern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lim

Stayed 3 nights in Aug 2023

10/10 Excellent

Boon Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good Location and Service! The Rest Left Wanting
The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tony Liptung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

PUI LING BETTY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

XIAOLAN

Stayed 1 night in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to moon bay
Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

TEAK RUDY

Stayed 2 nights in Nov 2019

6/10 Okay

Danny S

Business traveller
Stayed 3 nights in Nov 2019

10/10 Excellent

Yongzheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Hock Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort
I’ll not stay at this Noveltel again
We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Hunnee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No issue with the hotel, everything was great. Room is spacious, the metro station entrance is just right next to the hotel. 5 to 8 mins walk to the Jin Ji Lake where you can enjoy great scenery, food and drinks.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
WiFi is poor, Aircon is not cold and no breakfast is included in the package
Stayed 3 nights in May 2019