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Park Hyatt Suzhou

4.5 star property

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Serves dinner and brunch
Lunch and dinner served, international cuisine
Building design
Park Terrace Suite | Minibar, in-room safe, individually decorated, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    ‪10 min walk‬
  • Suzhou International Expo Center
    ‪2 min drive‬
  • Gate to the East
    ‪7 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪59 min drive‬

Room options

View all photos for Park Lakeview Suite

Park Lakeview Suite | Minibar, in-room safe, individually decorated, desk

Park Lakeview Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Skywheel View)

Room, 2 Single Beds (Skywheel View) | Minibar, in-room safe, individually decorated, desk

Room, 2 Single Beds (Skywheel View)

  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area | 65-inch LED TV with satellite channels, TV, MP3 dock

Park Lakeview Terrace Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Lake View

1 King Lake View | Minibar, in-room safe, individually decorated, desk

1 King Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skywheel View)

Minibar, in-room safe, individually decorated, desk

Room, 1 King Bed (Skywheel View)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

  • 58 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Park Terrace Suite

Park Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Twin

Minibar, in-room safe, individually decorated, desk

Garden View Twin

  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe | Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

  • 67 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View King

Minibar, in-room safe, individually decorated, desk

Garden View King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

W Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (93)
The price is €155
for 1 room
includes taxes & fees
28 Mar - 29 Mar
W Suzhou

About this property

Park Hyatt Suzhou

Luxury Suzhou hotel connected to a shopping centre, a quick walk to Jinji Lake
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
The on-site spa has couples treatment room(s). Services include facials, body scrubs and body treatments.
With your stay at Park Hyatt Suzhou, you're connected to a shopping centre and just a quick walk from Jinji Lake. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Living Room, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 1-minute drive from Jinji Lake and 7 minutes from Gate to the East
  • Airport shuttle service available for a fee
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Living Room – This coffee shop specialises in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Apartment 208 – This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Park Hyatt Suzhou offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service level needs Training
Stayed 1 night in Nov 2023