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The Dolphin SA1 Hotel

3.0 star property

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Photo gallery for The Dolphin SA1 Hotel

Snack bar
Coffee shop
Double Room | Desk, soundproofing, free cots/infant beds, free WiFi
LCD TV
Coffee shop

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Whitehalls, Swansea, Wales, SA1 3AB
  • Swansea Marina
    ‪8 min walk‬
  • Singleton Park
    ‪4 min drive‬
  • Swansea Beach
    ‪7 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪71 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Desk, soundproofing, free cots/infant beds, free WiFi

Triple Room, Multiple Beds

  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room | Desk, soundproofing, free cots/infant beds, free WiFi

Double Room

  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, free cots/infant beds, free WiFi

Twin Room

  • 18.00 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, soundproofing, free cots/infant beds, free WiFi

Single Room

  • 14.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Superior Double Room

  • 18.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Desk, soundproofing, free cots/infant beds, free WiFi

Family Room

  • 18.00 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

The Dolphin SA1 Hotel

Hotel with a 24-hour front desk, a quick walk to Swansea Marina
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dolphin SA1 Hotel offers 41 accommodations with coffee/tea makers and free toiletries. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Dolphin SA1 Hotel. During your stay, you're just a quick walk from Swansea Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a lift and coffee/tea in a common area
  • 8 minutes by foot from Swansea Marina and a 4-minute drive from Swansea.com Stadium
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dolphin SA1 Hotel also features coffee/tea in common area and a lift.

This Swansea hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.50 for adults and GBP 4.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7.50 for adults and from GBP 4.50 for children
  • Early check-in fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin SA1 Hotel Swansea
Dolphin SA1 Hotel
Dolphin SA1 Swansea
Dolphin SA1
The Dolphin SA1 Hotel Hotel
The Dolphin SA1 Hotel Swansea
The Dolphin SA1 Hotel Hotel Swansea

The Dolphin SA1 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 447 reviews
Rating 8 - Good. 165 out of 447 reviews
Rating 6 - Okay. 85 out of 447 reviews
Rating 4 - Poor. 36 out of 447 reviews
Rating 2 - Terrible. 28 out of 447 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

w r

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay was very impressive and reasonably quiet considering the city centre location in the middle of swanseas night life. Everything you need within easy walking distance. Staff were very friendly and accommodating. I was only there for one night playing in a weekend sporting competion. I deal for a covenient place to get your head down, nothing fancy it is what is. Highly recommended.
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Room comfort

Most uncomfortable night ever had in a hotel

I have never seen such a small single bed in my life not only was extremely uncomfortable but trying to lie down on it was like trying to lie on a rope. My arms and shoulders had nothing to rest on as the bed was so narrow.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pretty basic hotel, dated decor, but still clean and perfectly pleasant. I stayed on a Monday night so was quite quiet, but I wonder if it would be that quiet in other days.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GEM OF A HOTEL & SO CENTRAL

Very nice people running hotel, helpful & kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Sami

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room deposit

Although the hotel was satisfactory, I was somewhat disappointed with the £100 deposit. While I understand that such deposits are customary, it would have been beneficial if the hotel had explicitly indicated that contactless payment was not an option. The only payment methods available were chip and pin or card number. Fortunately, I had my card number readily available, as I would have been unable to check in without it. In 2024, it is perplexing that contactless payment is not a standard feature.
Stayed 1 night in Dec 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort

The honda civic of hotels

Decent hotel with very friendly staff. Cheap and affordable if you need somewhere to stay for the night
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

I stayed due to travel disruption. Very convenient for the station, friendly and helpful receptionist, clean and comfortable room with all I needed for the night.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good value accommodation

The staff were friendly. Basic hotel accommodation. Very clean and well maintained. Decor a bit dated. The only down side was the very thin duvet and no extra blankets or duvets available in the room.
Stayed 1 night in Dec 2024

6/10 Okay

Bader

Travelled with family

Stay in Swansea

Convenient stay, location great
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAYUKI

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's grubby and noisy, but very central. The staff are lovely.
Stayed 1 night in Oct 2024

6/10 Okay

Luisa

Travelled with group
Liked: Cleanliness, staff & service
Staff was friendly. But located in noisy shopping street. Not ideal for solo women travellers in my experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of staff was outstanding. The check in/check out was efficient. The rooms were small but very, very comfortable and clean. Had a great night's sleep. The Swansea market and castle are nearby, shop are an easy few steps away, and there are some great eating options within walking distance. The on-site cafe, Cafe Lucia served great coffee and was a very comfortable, inviting venue. Would stay here again, if we ever get the opportunity to return to Swansea.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

A well located hotel with very helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel great, staff wasn't on this occasion

We're regular customers at The Dolphin, when visiting Swansea. The hotel is good value for money. However on this occasion, the staff member who check us in was rude and dismissive. Staff can make or break a stay if someone has never been there before. We will return again, hoping for a better experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Always clean and tidy. While not fancy or particularly handsome as rooms go, its good value for money and highly recommended.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Lorraine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really really old fashioned and dirty carpets and walls
Stayed 1 night in Aug 2024