ibis Sydney World Square

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Sydney World Square

Front of property – evening/night
Exterior
Family Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing
Property amenity
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
382 Pitt Street, Sydney, NSW, 2000
  • World Square Shopping Centre
    1 min walk
  • Capitol Theatre
    3 min walk
  • Metro Theatre
    4 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    18 min drive

Room options

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

ibis Sydney World Square

Hotel with a fitness centre, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Italian, Norwegian, Russian, Spanish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 1005 reviews" "
Rating 8 - Good. 426 out of 1005 reviews" "
Rating 6 - Okay. 178 out of 1005 reviews" "
Rating 4 - Poor. 87 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomohisq

Business traveller
Liked: Staff & service
Tte room was ok butV did not work. The room was ready when I got there so it was very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one lift was working, so people had to wait several minutes at certain times of the day. Otherwise everything else was fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Florian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the IBIS and was happy to see that they will come everyday to clean the room. Staff was really friendly and professional. Highly recommend for any future stay and well placed in the city.
Stayed 4 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Whilst part of the Ibis chain, you'd really call this a budget option. It is slightly cheaper generally than surrounding options, so that's ok with me, but rooms are older and not as well equipped. The staff were nice and offered a free drink because one of two lifts wasn't working. The location is excellent, however, opposite World Square shopping and Thai Town dining and late-night options.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities
What you see on the internet is distorted from real size of room. Air conditioning is central controlled and room control pad for temperature wasnt working. Unfortunately only one lift for 17 floors.
Stayed 2 nights in Aug 2024

8/10 Good

guadalupe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great but noisy outside
Stayed 2 nights in Aug 2024

8/10 Good

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Stayed 3 nights in Jul 2024

10/10 Excellent

Seng loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family and business. Near to everywhere and option of tram and train are convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean hotel with friendly staff
Great location next to World Square. One lift was being upgraded but didn’t make a noticeable difference. Desk in the room was interestingly lopsided but otherwise lovely clean rooms with great friendly staff. Wish I had the time to try the breakfast. Definitely next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is undergoing refurbishment but it didn’t bother us at all and the room was perfect and breakfast great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quick and efficient. Despite one of the elevators being under construction, we barely needed to wait long for the elevator to come.
Stayed 1 night in Jul 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff and great location.
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

LAB.

Stayed 6 nights in Jul 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly staff and clean rooms. Short walk to Central station and downtown shopping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location close to theatres, bars, cafes and World Square. Light rail and train are very near. The property is a great price for the location. It’s the second time we’ve stayed there this year and will always book there when we go to Sydney. The front desk staff are also lovely and the housekeeping staff friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, happy and very willing to give us every assistance. Jaie was exceptional and check in and checkout very efficient. Nothing was too much trouble for all members on the desk. Accommodation was very clean and comfortable. Would definitely stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel room was very noisy. You could hear the lift all night. The room was very dark & outdated. Th3 staff were friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Susan

Travelled with partner
Disliked: Property conditions & facilities
The hotel is centrally located however you could hear the lift all night. The rooms are very dark & look outdated. The shower leaked & the bathroom door squeaked which is not very good in the middle of the night. The staff were very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Easy walking distance from central station. Staff were very helpful and great with the kids.
Stayed 1 night in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark
Stayed 1 night in Jun 2024